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    S9 Baro takes very long to find GPS signal before a move

    Scheduled Pinned Locked Moved Suunto 9
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    • Phil PowellP Offline
      Phil Powell @Richard Thygesen
      last edited by

      @Richard-Thygesen mine has completely turned itself off. Managed to get a display back by holding soft reset button a few times. But now is also showing assisted gps not available

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      • Łukasz SzmigielŁ Offline
        Łukasz Szmigiel @Richard Thygesen
        last edited by

        @Richard-Thygesen the watch needs approx. 15 minutes to unpack the data after it finishes syncing. Did you wait long enough before checking if AGPS is fresh?

        S9PP 2.40.38

        Richard ThygesenR 1 Reply Last reply Reply Quote 0
        • Richard ThygesenR Offline
          Richard Thygesen @Łukasz Szmigiel
          last edited by

          @Łukasz-Szmigiel yes I have waited way more than 15 minutes.

          S9
          S9 Peak
          Race

          Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
          • Łukasz SzmigielŁ Offline
            Łukasz Szmigiel @Richard Thygesen
            last edited by

            @Richard-Thygesen this shouldn’t happen then. Do you have latest firmware and Suunto App installed?

            S9PP 2.40.38

            Richard ThygesenR 2 Replies Last reply Reply Quote 0
            • Richard ThygesenR Offline
              Richard Thygesen @Łukasz Szmigiel
              last edited by

              @Łukasz-Szmigiel yes the most recent firmware and the most recent beta version of the app.

              S9
              S9 Peak
              Race

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              • Richard ThygesenR Offline
                Richard Thygesen @Łukasz Szmigiel
                last edited by

                @Łukasz-Szmigiel This is how it looks on the watch.
                0213872F-D1A1-4666-AB7F-2E06D4BC1D28.jpeg

                S9
                S9 Peak
                Race

                Phil PowellP 1 Reply Last reply Reply Quote 0
                • Phil PowellP Offline
                  Phil Powell @Richard Thygesen
                  last edited by

                  @Richard-Thygesen I’ve just called Suunto support and gone through a factory reset with them. Seems to ok again now fingers crossed

                  Richard ThygesenR 1 Reply Last reply Reply Quote 0
                  • Richard ThygesenR Offline
                    Richard Thygesen @Phil Powell
                    last edited by

                    @Phil-Powell Perhaps a hard reset is all that is left to do for me also.

                    S9
                    S9 Peak
                    Race

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      Let me help. If you are on latest software it will show processing once the sync is done.

                      I am suspecting that sony has issues with updating the agps. Reporting this.

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      Richard ThygesenR 2 Replies Last reply Reply Quote 1
                      • Richard ThygesenR Offline
                        Richard Thygesen @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos on the app is says optimizing GPS after syncing activities and resources etc. It takes a fairly long time and when its done I see a green check mark. It does this every sync. I think it only did the optimizing GPS once a day before this issue occurd.C945D1A9-B889-4EF8-BF82-0E66284AAC0D.png D9ABA597-EB69-49FE-9AC0-75B581E8995D.png

                        S9
                        S9 Peak
                        Race

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                        • Richard ThygesenR Offline
                          Richard Thygesen @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos now I have the newest A-GPS file. Not sure if it is related but after changing the setting to GPS only an syncing I got the file.

                          S9
                          S9 Peak
                          Race

                          helgonet12H 1 Reply Last reply Reply Quote 0
                          • helgonet12H Offline
                            helgonet12 @Richard Thygesen
                            last edited by helgonet12

                            @Richard-Thygesen This happened to me as well a couple of days ago. Did the same as Richard Thygesen. Changed to gps only and Agps updated almost directly.

                            Phil PowellP 1 Reply Last reply Reply Quote 0
                            • Phil PowellP Offline
                              Phil Powell @helgonet12
                              last edited by Phil Powell

                              @helgonet12 how do you change to gps only. Is it the gps qzs ?

                              Richard ThygesenR helgonet12H 2 Replies Last reply Reply Quote 0
                              • Richard ThygesenR Offline
                                Richard Thygesen @Phil Powell
                                last edited by

                                @Phil-Powell yes thats the one, GPS+ qzss

                                S9
                                S9 Peak
                                Race

                                Phil PowellP 1 Reply Last reply Reply Quote 0
                                • Phil PowellP Offline
                                  Phil Powell @Richard Thygesen
                                  last edited by

                                  @Richard-Thygesen that’s what mine was already set on. Since doing the factory reset it seems to be working 100% quicker/better so far

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                                  • helgonet12H Offline
                                    helgonet12 @Phil Powell
                                    last edited by

                                    @Phil-Powell I meant GPS+ qzss sorry.

                                    1 Reply Last reply Reply Quote 0
                                    • Richard ThygesenR Offline
                                      Richard Thygesen
                                      last edited by

                                      Just an update. It seems to work after changing to GPS only. I got the new a-GPS file this morning.

                                      S9
                                      S9 Peak
                                      Race

                                      1 Reply Last reply Reply Quote 1
                                      • Richard ThygesenR Offline
                                        Richard Thygesen
                                        last edited by

                                        Well now I don’t get the newest A-GPS file again. This is annoying. I’m out of ideas. Has anyone found a solution?

                                        S9
                                        S9 Peak
                                        Race

                                        isaziI 1 Reply Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @Richard Thygesen
                                          last edited by

                                          @Richard-Thygesen yesterday there were issues with Sony distributing the AGPS files, maybe related.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

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                                          • Richard ThygesenR Offline
                                            Richard Thygesen
                                            last edited by

                                            I got it yesterday and then did a soft rest after @Dimitrios-Kanellopoulos wrote us to do that and after the soft restart I got the file directly after syncing with SA app. Today I didn’t get the new file. I’ll wait a couple of hours and see what happens.

                                            S9
                                            S9 Peak
                                            Race

                                            isaziI 1 Reply Last reply Reply Quote 0
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