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S9 Baro takes very long to find GPS signal before a move

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  • R Offline
    Richard Thygesen @Łukasz Szmigiel
    last edited by 29 Dec 2020, 10:33

    @Łukasz-Szmigiel This is how it looks on the watch.
    0213872F-D1A1-4666-AB7F-2E06D4BC1D28.jpeg

    S9
    S9 Peak
    Race

    P 1 Reply Last reply 29 Dec 2020, 10:52 Reply Quote 0
    • P Offline
      Phil Powell @Richard Thygesen
      last edited by 29 Dec 2020, 10:52

      @Richard-Thygesen I’ve just called Suunto support and gone through a factory reset with them. Seems to ok again now fingers crossed

      R 1 Reply Last reply 29 Dec 2020, 10:58 Reply Quote 0
      • R Offline
        Richard Thygesen @Phil Powell
        last edited by 29 Dec 2020, 10:58

        @Phil-Powell Perhaps a hard reset is all that is left to do for me also.

        S9
        S9 Peak
        Race

        1 Reply Last reply Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 29 Dec 2020, 11:00

          Let me help. If you are on latest software it will show processing once the sync is done.

          I am suspecting that sony has issues with updating the agps. Reporting this.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          R 2 Replies Last reply 29 Dec 2020, 11:12 Reply Quote 1
          • R Offline
            Richard Thygesen @Dimitrios Kanellopoulos
            last edited by 29 Dec 2020, 11:12

            @Dimitrios-Kanellopoulos on the app is says optimizing GPS after syncing activities and resources etc. It takes a fairly long time and when its done I see a green check mark. It does this every sync. I think it only did the optimizing GPS once a day before this issue occurd.C945D1A9-B889-4EF8-BF82-0E66284AAC0D.png D9ABA597-EB69-49FE-9AC0-75B581E8995D.png

            S9
            S9 Peak
            Race

            1 Reply Last reply Reply Quote 0
            • R Offline
              Richard Thygesen @Dimitrios Kanellopoulos
              last edited by 29 Dec 2020, 15:53

              @Dimitrios-Kanellopoulos now I have the newest A-GPS file. Not sure if it is related but after changing the setting to GPS only an syncing I got the file.

              S9
              S9 Peak
              Race

              H 1 Reply Last reply 29 Dec 2020, 18:36 Reply Quote 0
              • H Online
                helgonet12 @Richard Thygesen
                last edited by helgonet12 29 Dec 2020, 18:36

                @Richard-Thygesen This happened to me as well a couple of days ago. Did the same as Richard Thygesen. Changed to gps only and Agps updated almost directly.

                P 1 Reply Last reply 29 Dec 2020, 19:43 Reply Quote 0
                • P Offline
                  Phil Powell @helgonet12
                  last edited by Phil Powell 29 Dec 2020, 19:43

                  @helgonet12 how do you change to gps only. Is it the gps qzs ?

                  R H 2 Replies Last reply 29 Dec 2020, 20:14 Reply Quote 0
                  • R Offline
                    Richard Thygesen @Phil Powell
                    last edited by 29 Dec 2020, 20:14

                    @Phil-Powell yes thats the one, GPS+ qzss

                    S9
                    S9 Peak
                    Race

                    P 1 Reply Last reply 29 Dec 2020, 20:30 Reply Quote 0
                    • P Offline
                      Phil Powell @Richard Thygesen
                      last edited by 29 Dec 2020, 20:30

                      @Richard-Thygesen that’s what mine was already set on. Since doing the factory reset it seems to be working 100% quicker/better so far

                      1 Reply Last reply Reply Quote 0
                      • H Online
                        helgonet12 @Phil Powell
                        last edited by 29 Dec 2020, 22:01

                        @Phil-Powell I meant GPS+ qzss sorry.

                        1 Reply Last reply Reply Quote 0
                        • R Offline
                          Richard Thygesen
                          last edited by 30 Dec 2020, 12:11

                          Just an update. It seems to work after changing to GPS only. I got the new a-GPS file this morning.

                          S9
                          S9 Peak
                          Race

                          1 Reply Last reply Reply Quote 1
                          • R Offline
                            Richard Thygesen
                            last edited by 2 Jan 2021, 09:16

                            Well now I don’t get the newest A-GPS file again. This is annoying. I’m out of ideas. Has anyone found a solution?

                            S9
                            S9 Peak
                            Race

                            I 1 Reply Last reply 2 Jan 2021, 09:38 Reply Quote 0
                            • I Offline
                              isazi Moderator @Richard Thygesen
                              last edited by 2 Jan 2021, 09:38

                              @Richard-Thygesen yesterday there were issues with Sony distributing the AGPS files, maybe related.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              1 Reply Last reply Reply Quote 0
                              • R Offline
                                Richard Thygesen
                                last edited by 2 Jan 2021, 09:46

                                I got it yesterday and then did a soft rest after @Dimitrios-Kanellopoulos wrote us to do that and after the soft restart I got the file directly after syncing with SA app. Today I didn’t get the new file. I’ll wait a couple of hours and see what happens.

                                S9
                                S9 Peak
                                Race

                                I 1 Reply Last reply 2 Jan 2021, 09:51 Reply Quote 0
                                • I Offline
                                  isazi Moderator @Richard Thygesen
                                  last edited by 2 Jan 2021, 09:51

                                  @Richard-Thygesen I didn’t get the file either, and there are other people complaining so it is most probably related.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 2
                                  • Ł Offline
                                    Łukasz Szmigiel
                                    last edited by 2 Jan 2021, 10:47

                                    I don’t have AGPS too. Did a cold start, it took around 30 seconds and then the GPS seemed ok (tested it only via POI navigation for a while).

                                    Also, I did a soft-reset yesterday which went as usual and did it today too as I’ve seen no AGPS despite SA sync and an hour or so later it was still N/A. This time after soft-reset the watch displayed a low-battery indicator and didn’t restart until I connected it to the charger, weird as it had ~40% of battery left.

                                    S9PP 2.40.44

                                    D 1 Reply Last reply 2 Jan 2021, 11:01 Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @Łukasz Szmigiel
                                      last edited by 2 Jan 2021, 11:01

                                      @Łukasz-Szmigiel let it be without agps.

                                      Maybe it’s better for now. If I understand correctly it’s a sony fuckups on the predictions. It just will take time to find gps at first run.

                                      Let it outside on the balcony etc for a while and then go for a run.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      Ł 1 Reply Last reply 2 Jan 2021, 11:32 Reply Quote 2
                                      • Ł Offline
                                        Łukasz Szmigiel @Dimitrios Kanellopoulos
                                        last edited by 2 Jan 2021, 11:32

                                        @Dimitrios-Kanellopoulos sure, no problem on my side. Just reporting my findings. I’m impressed that cold start was in around 30s anyway.

                                        S9PP 2.40.44

                                        1 Reply Last reply Reply Quote 0
                                        • P Offline
                                          Phil Powell
                                          last edited by Phil Powell 1 Mar 2021, 12:03 3 Jan 2021, 11:54

                                          So since calling Suunto and going through a factory reset on the phone with them 5 days ago, the watch worked perfectly until today when the display went completely blank again, it synced with the app fine but took a soft reset to get the display back. This is the 4/5th time since I purchased the watch at the beginning of December. Showing assisted gps not available again to.

                                          C R 2 Replies Last reply 3 Jan 2021, 15:12 Reply Quote 0
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