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    S9 Baro takes very long to find GPS signal before a move

    Scheduled Pinned Locked Moved Suunto 9
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    • Richard ThygesenR Offline
      Richard Thygesen @Łukasz Szmigiel
      last edited by

      @Łukasz-Szmigiel yes I have waited way more than 15 minutes.

      S9
      S9 Peak
      Race

      Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
      • Łukasz SzmigielŁ Offline
        Łukasz Szmigiel @Richard Thygesen
        last edited by

        @Richard-Thygesen this shouldn’t happen then. Do you have latest firmware and Suunto App installed?

        S9PP 2.40.38

        Richard ThygesenR 2 Replies Last reply Reply Quote 0
        • Richard ThygesenR Offline
          Richard Thygesen @Łukasz Szmigiel
          last edited by

          @Łukasz-Szmigiel yes the most recent firmware and the most recent beta version of the app.

          S9
          S9 Peak
          Race

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          • Richard ThygesenR Offline
            Richard Thygesen @Łukasz Szmigiel
            last edited by

            @Łukasz-Szmigiel This is how it looks on the watch.
            0213872F-D1A1-4666-AB7F-2E06D4BC1D28.jpeg

            S9
            S9 Peak
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            Phil PowellP 1 Reply Last reply Reply Quote 0
            • Phil PowellP Offline
              Phil Powell @Richard Thygesen
              last edited by

              @Richard-Thygesen I’ve just called Suunto support and gone through a factory reset with them. Seems to ok again now fingers crossed

              Richard ThygesenR 1 Reply Last reply Reply Quote 0
              • Richard ThygesenR Offline
                Richard Thygesen @Phil Powell
                last edited by

                @Phil-Powell Perhaps a hard reset is all that is left to do for me also.

                S9
                S9 Peak
                Race

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                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  Let me help. If you are on latest software it will show processing once the sync is done.

                  I am suspecting that sony has issues with updating the agps. Reporting this.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  Richard ThygesenR 2 Replies Last reply Reply Quote 1
                  • Richard ThygesenR Offline
                    Richard Thygesen @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos on the app is says optimizing GPS after syncing activities and resources etc. It takes a fairly long time and when its done I see a green check mark. It does this every sync. I think it only did the optimizing GPS once a day before this issue occurd.C945D1A9-B889-4EF8-BF82-0E66284AAC0D.png D9ABA597-EB69-49FE-9AC0-75B581E8995D.png

                    S9
                    S9 Peak
                    Race

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                    • Richard ThygesenR Offline
                      Richard Thygesen @Dimitrios Kanellopoulos
                      last edited by

                      @Dimitrios-Kanellopoulos now I have the newest A-GPS file. Not sure if it is related but after changing the setting to GPS only an syncing I got the file.

                      S9
                      S9 Peak
                      Race

                      helgonet12H 1 Reply Last reply Reply Quote 0
                      • helgonet12H Offline
                        helgonet12 @Richard Thygesen
                        last edited by helgonet12

                        @Richard-Thygesen This happened to me as well a couple of days ago. Did the same as Richard Thygesen. Changed to gps only and Agps updated almost directly.

                        Phil PowellP 1 Reply Last reply Reply Quote 0
                        • Phil PowellP Offline
                          Phil Powell @helgonet12
                          last edited by Phil Powell

                          @helgonet12 how do you change to gps only. Is it the gps qzs ?

                          Richard ThygesenR helgonet12H 2 Replies Last reply Reply Quote 0
                          • Richard ThygesenR Offline
                            Richard Thygesen @Phil Powell
                            last edited by

                            @Phil-Powell yes thats the one, GPS+ qzss

                            S9
                            S9 Peak
                            Race

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                            • Phil PowellP Offline
                              Phil Powell @Richard Thygesen
                              last edited by

                              @Richard-Thygesen that’s what mine was already set on. Since doing the factory reset it seems to be working 100% quicker/better so far

                              1 Reply Last reply Reply Quote 0
                              • helgonet12H Offline
                                helgonet12 @Phil Powell
                                last edited by

                                @Phil-Powell I meant GPS+ qzss sorry.

                                1 Reply Last reply Reply Quote 0
                                • Richard ThygesenR Offline
                                  Richard Thygesen
                                  last edited by

                                  Just an update. It seems to work after changing to GPS only. I got the new a-GPS file this morning.

                                  S9
                                  S9 Peak
                                  Race

                                  1 Reply Last reply Reply Quote 1
                                  • Richard ThygesenR Offline
                                    Richard Thygesen
                                    last edited by

                                    Well now I don’t get the newest A-GPS file again. This is annoying. I’m out of ideas. Has anyone found a solution?

                                    S9
                                    S9 Peak
                                    Race

                                    isaziI 1 Reply Last reply Reply Quote 0
                                    • isaziI Offline
                                      isazi Moderator @Richard Thygesen
                                      last edited by

                                      @Richard-Thygesen yesterday there were issues with Sony distributing the AGPS files, maybe related.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

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                                      • Richard ThygesenR Offline
                                        Richard Thygesen
                                        last edited by

                                        I got it yesterday and then did a soft rest after @Dimitrios-Kanellopoulos wrote us to do that and after the soft restart I got the file directly after syncing with SA app. Today I didn’t get the new file. I’ll wait a couple of hours and see what happens.

                                        S9
                                        S9 Peak
                                        Race

                                        isaziI 1 Reply Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @Richard Thygesen
                                          last edited by

                                          @Richard-Thygesen I didn’t get the file either, and there are other people complaining so it is most probably related.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          1 Reply Last reply Reply Quote 2
                                          • Łukasz SzmigielŁ Offline
                                            Łukasz Szmigiel
                                            last edited by

                                            I don’t have AGPS too. Did a cold start, it took around 30 seconds and then the GPS seemed ok (tested it only via POI navigation for a while).

                                            Also, I did a soft-reset yesterday which went as usual and did it today too as I’ve seen no AGPS despite SA sync and an hour or so later it was still N/A. This time after soft-reset the watch displayed a low-battery indicator and didn’t restart until I connected it to the charger, weird as it had ~40% of battery left.

                                            S9PP 2.40.38

                                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
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