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S9 Baro takes very long to find GPS signal before a move

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  • R Offline
    Richard Thygesen @Łukasz Szmigiel
    last edited by 29 Dec 2020, 10:19

    @Łukasz-Szmigiel yes I have waited way more than 15 minutes.

    S9
    S9 Peak
    Race

    Ł 1 Reply Last reply 29 Dec 2020, 10:24 Reply Quote 0
    • Ł Offline
      Łukasz Szmigiel @Richard Thygesen
      last edited by 29 Dec 2020, 10:24

      @Richard-Thygesen this shouldn’t happen then. Do you have latest firmware and Suunto App installed?

      S9PP 2.43.12

      R 2 Replies Last reply 29 Dec 2020, 10:27 Reply Quote 0
      • R Offline
        Richard Thygesen @Łukasz Szmigiel
        last edited by 29 Dec 2020, 10:27

        @Łukasz-Szmigiel yes the most recent firmware and the most recent beta version of the app.

        S9
        S9 Peak
        Race

        1 Reply Last reply Reply Quote 0
        • R Offline
          Richard Thygesen @Łukasz Szmigiel
          last edited by 29 Dec 2020, 10:33

          @Łukasz-Szmigiel This is how it looks on the watch.
          0213872F-D1A1-4666-AB7F-2E06D4BC1D28.jpeg

          S9
          S9 Peak
          Race

          P 1 Reply Last reply 29 Dec 2020, 10:52 Reply Quote 0
          • P Offline
            Phil Powell @Richard Thygesen
            last edited by 29 Dec 2020, 10:52

            @Richard-Thygesen I’ve just called Suunto support and gone through a factory reset with them. Seems to ok again now fingers crossed

            R 1 Reply Last reply 29 Dec 2020, 10:58 Reply Quote 0
            • R Offline
              Richard Thygesen @Phil Powell
              last edited by 29 Dec 2020, 10:58

              @Phil-Powell Perhaps a hard reset is all that is left to do for me also.

              S9
              S9 Peak
              Race

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by 29 Dec 2020, 11:00

                Let me help. If you are on latest software it will show processing once the sync is done.

                I am suspecting that sony has issues with updating the agps. Reporting this.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                R 2 Replies Last reply 29 Dec 2020, 11:12 Reply Quote 1
                • R Offline
                  Richard Thygesen @Dimitrios Kanellopoulos
                  last edited by 29 Dec 2020, 11:12

                  @Dimitrios-Kanellopoulos on the app is says optimizing GPS after syncing activities and resources etc. It takes a fairly long time and when its done I see a green check mark. It does this every sync. I think it only did the optimizing GPS once a day before this issue occurd.C945D1A9-B889-4EF8-BF82-0E66284AAC0D.png D9ABA597-EB69-49FE-9AC0-75B581E8995D.png

                  S9
                  S9 Peak
                  Race

                  1 Reply Last reply Reply Quote 0
                  • R Offline
                    Richard Thygesen @Dimitrios Kanellopoulos
                    last edited by 29 Dec 2020, 15:53

                    @Dimitrios-Kanellopoulos now I have the newest A-GPS file. Not sure if it is related but after changing the setting to GPS only an syncing I got the file.

                    S9
                    S9 Peak
                    Race

                    H 1 Reply Last reply 29 Dec 2020, 18:36 Reply Quote 0
                    • H Offline
                      helgonet12 @Richard Thygesen
                      last edited by helgonet12 29 Dec 2020, 18:36

                      @Richard-Thygesen This happened to me as well a couple of days ago. Did the same as Richard Thygesen. Changed to gps only and Agps updated almost directly.

                      P 1 Reply Last reply 29 Dec 2020, 19:43 Reply Quote 0
                      • P Offline
                        Phil Powell @helgonet12
                        last edited by Phil Powell 29 Dec 2020, 19:43

                        @helgonet12 how do you change to gps only. Is it the gps qzs ?

                        R H 2 Replies Last reply 29 Dec 2020, 20:14 Reply Quote 0
                        • R Offline
                          Richard Thygesen @Phil Powell
                          last edited by 29 Dec 2020, 20:14

                          @Phil-Powell yes thats the one, GPS+ qzss

                          S9
                          S9 Peak
                          Race

                          P 1 Reply Last reply 29 Dec 2020, 20:30 Reply Quote 0
                          • P Offline
                            Phil Powell @Richard Thygesen
                            last edited by 29 Dec 2020, 20:30

                            @Richard-Thygesen that’s what mine was already set on. Since doing the factory reset it seems to be working 100% quicker/better so far

                            1 Reply Last reply Reply Quote 0
                            • H Offline
                              helgonet12 @Phil Powell
                              last edited by 29 Dec 2020, 22:01

                              @Phil-Powell I meant GPS+ qzss sorry.

                              1 Reply Last reply Reply Quote 0
                              • R Offline
                                Richard Thygesen
                                last edited by 30 Dec 2020, 12:11

                                Just an update. It seems to work after changing to GPS only. I got the new a-GPS file this morning.

                                S9
                                S9 Peak
                                Race

                                1 Reply Last reply Reply Quote 1
                                • R Offline
                                  Richard Thygesen
                                  last edited by 2 Jan 2021, 09:16

                                  Well now I don’t get the newest A-GPS file again. This is annoying. I’m out of ideas. Has anyone found a solution?

                                  S9
                                  S9 Peak
                                  Race

                                  I 1 Reply Last reply 2 Jan 2021, 09:38 Reply Quote 0
                                  • I Offline
                                    isazi Moderator @Richard Thygesen
                                    last edited by 2 Jan 2021, 09:38

                                    @Richard-Thygesen yesterday there were issues with Sony distributing the AGPS files, maybe related.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    1 Reply Last reply Reply Quote 0
                                    • R Offline
                                      Richard Thygesen
                                      last edited by 2 Jan 2021, 09:46

                                      I got it yesterday and then did a soft rest after @Dimitrios-Kanellopoulos wrote us to do that and after the soft restart I got the file directly after syncing with SA app. Today I didn’t get the new file. I’ll wait a couple of hours and see what happens.

                                      S9
                                      S9 Peak
                                      Race

                                      I 1 Reply Last reply 2 Jan 2021, 09:51 Reply Quote 0
                                      • I Offline
                                        isazi Moderator @Richard Thygesen
                                        last edited by 2 Jan 2021, 09:51

                                        @Richard-Thygesen I didn’t get the file either, and there are other people complaining so it is most probably related.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        1 Reply Last reply Reply Quote 2
                                        • Ł Offline
                                          Łukasz Szmigiel
                                          last edited by 2 Jan 2021, 10:47

                                          I don’t have AGPS too. Did a cold start, it took around 30 seconds and then the GPS seemed ok (tested it only via POI navigation for a while).

                                          Also, I did a soft-reset yesterday which went as usual and did it today too as I’ve seen no AGPS despite SA sync and an hour or so later it was still N/A. This time after soft-reset the watch displayed a low-battery indicator and didn’t restart until I connected it to the charger, weird as it had ~40% of battery left.

                                          S9PP 2.43.12

                                          D 1 Reply Last reply 2 Jan 2021, 11:01 Reply Quote 0
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