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    Suunto 7 Altitude Issues

    Scheduled Pinned Locked Moved Suunto 7
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    • freeheelerF Offline
      freeheeler @Aleksander H
      last edited by

      @aleksander-h
      let me do some testing with my wife’s S7 and my S9B tonight. I’ll post it here

      living sideways

      Aleksander HA 1 Reply Last reply Reply Quote 1
      • Aleksander HA Offline
        Aleksander H Bronze Member @freeheeler
        last edited by

        @freeheeler much appreciated 🙏

        freeheelerF 1 Reply Last reply Reply Quote 0
        • aeroildA Offline
          aeroild Bronze Member @Aleksander H
          last edited by aeroild

          @aleksander-h I also tried to leave my Suunto 7 on the balcony for 15 minutes. It was quite windy outside 4-8 m/s. The correct altitude should be around 80 meters. I left the watch in a box without a lid. The result is very different from yours, but still just as bad.

          balcony ascent.jpg

          Aleksander HA 1 Reply Last reply Reply Quote 1
          • Aleksander HA Offline
            Aleksander H Bronze Member @aeroild
            last edited by

            @aeroild I’d say yours is worse!

            aeroildA 1 Reply Last reply Reply Quote 1
            • aeroildA Offline
              aeroild Bronze Member @Aleksander H
              last edited by

              @aleksander-h Yeah, but the strange thing is that it worked well on my run earlier today.

              1 Reply Last reply Reply Quote 1
              • freeheelerF Offline
                freeheeler @Aleksander H
                last edited by freeheeler

                @aleksander-h
                this is what S7 and S9 did stationary on the balcony for 17 minutes.
                S7 is red, S9 is green
                3330a554-0d96-4db3-ac80-062b37b238db-image.png

                S7 is darker green, S9 is yellowish-green (Edit: I know from Dimitrios, that temperature drop can affect the altitude to some extend)
                3af9736e-5f58-4ca0-8db7-ba77316d3f8b-image.png

                living sideways

                Aleksander HA 1 Reply Last reply Reply Quote 1
                • Aleksander HA Offline
                  Aleksander H Bronze Member @freeheeler
                  last edited by

                  @freeheeler so the S7 stayed within 2 meters during those 17 min. Quite a bit better than mine then. I’ll test again tomorrow in case the weather was some how affecting things.

                  1 Reply Last reply Reply Quote 1
                  • M Offline
                    mikulass @isazi
                    last edited by mikulass

                    @isazi Hi, thanks for reply, app version is 2.1.0 (8785) on ios 12.5.1 iPhone 6… and 0m is on Trail Running, Walking or Trekking activities. Also It happened few days ago when I was walking uphill - S7 started to decrease altitude…I was up around 40+ m and on the watch was shown something like -18 m…

                    isaziI 1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @mikulass
                      last edited by

                      @mikulass the 0 meters issue will be fixed, from what we read today in the forum, with the next software update.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      M 1 Reply Last reply Reply Quote 0
                      • M Offline
                        mikulass @Aleksander H
                        last edited by mikulass

                        @aleksander-h Hi, thanks pointing the other thread, yes this is my case… and as @ISAZI pointed I see the graph 96375.jpg with ascent, but summary “table” shows Ascent 0m 43090.jpg …(apologize don’t know how to resize pictures in forum online editor)…

                        1 Reply Last reply Reply Quote 1
                        • M Offline
                          mikulass @isazi
                          last edited by mikulass

                          @isazi Hi, great thanks for info. It will be mobile app update or S7 sw update?

                          isaziI 1 Reply Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator @mikulass
                            last edited by

                            @mikulass I think it’s the S7 update, seems to be a watch issue.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            M 1 Reply Last reply Reply Quote 0
                            • M Offline
                              mikulass @isazi
                              last edited by

                              @isazi Thanks. And is there any date for this update already confirmed or early estimate? Thanks.

                              Aleksander HA 1 Reply Last reply Reply Quote 0
                              • Aleksander HA Offline
                                Aleksander H Bronze Member @mikulass
                                last edited by

                                @mikulass well. There tends to be about 4 updates a year and last update was second week of January (I think). So hopefully soon-ish.

                                1 Reply Last reply Reply Quote 1
                                • Aleksander HA Offline
                                  Aleksander H Bronze Member
                                  last edited by

                                  So did a new 1 hours test in a ventilated plastic container on the balcony today (to protect from wind).

                                  https://quantified-self.io/user/DUrrVK0qMVZO5TtAP0r6Ox2HVLD2/event/8a2d0e25e183f66c53a81a88b4b49e0a9bac6db8b0298aceae0ff0113c17a35f

                                  Still a bumpy ride for the elevation. At one point it falls 5 meters and then relatively quickly makes a 10 meter jump, followed by a slow recovery down at the end there.

                                  82762f93-92f3-47c4-abbe-c49fa72a3c3f-image.png

                                  Not really sure what to do now (if anything). Not really sure how stable a result I can reasonably expect from a watch.

                                  freeheelerF aeroildA Jamie BGJ 3 Replies Last reply Reply Quote 2
                                  • freeheelerF Offline
                                    freeheeler @Aleksander H
                                    last edited by

                                    @aleksander-h
                                    I would contact support and check with them.

                                    living sideways

                                    1 Reply Last reply Reply Quote 2
                                    • aeroildA Offline
                                      aeroild Bronze Member @Aleksander H
                                      last edited by

                                      @aleksander-h I guess the question is how the altimeter works during an exercise given that the 0 meter ascent bug will be fixed in the next update. As you could see from my balcony test, my watch went crazy when I left it on the balcony, but when strapped on my wrist it’s working okay at the moment. And I did buy it to wear it on my wrist and not to leave it on my balcony. 🙂

                                      Aleksander HA 1 Reply Last reply Reply Quote 1
                                      • Aleksander HA Offline
                                        Aleksander H Bronze Member @aeroild
                                        last edited by

                                        @aeroild My main reason for putting it on the balcony in the first place was to check if clothing was causing the issues. When I went snowshoeing I got quite a few false up and downs on the elevation which really added up. Claimed over 900 m ascent which it most certainly wasn’t. I thought maybe my clothing was pumping air into the hole, if that makes sense.

                                        1 Reply Last reply Reply Quote 2
                                        • Jamie BGJ Offline
                                          Jamie BG Bronze Member @Aleksander H
                                          last edited by

                                          @aleksander-h - I know its jumping around a bit, which could be due to temperature / GPS moving when fixing etc, however from what I see there overall variation is approx 20m, and if exlcude original is closer to 10m; is that really an issue? Its not like we are piloting planes etc and its critical the alititude is correct.

                                          I also understand that you have seen much larger variances, but from above there really aren’t any showing, which suggests that it may not be watch.

                                          Would tend to agree with others, that may be best to wait for fix, and then reassess - especially as from above can’t see anything majorly wrong (from my point of view).

                                          Aleksander HA 1 Reply Last reply Reply Quote 0
                                          • Mff73M Offline
                                            Mff73
                                            last edited by Mff73

                                            Just for fun, a balcony test with old SSU, and QS altitude graph for 25min
                                            With 3m filtering --> 0m ascent = 0m descent

                                            6ce4d6c8-944d-478c-bca2-20cfca60edd7-image.png

                                            But my SSU moved about 200m horizontally 🙂 but with house+moutain behind 😉

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

                                            Fenr1rF 1 Reply Last reply Reply Quote 2
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