[Watch] Instant HR on new firmware 2.0.40 (spartan)

SlaSh · 23 May 2018, 20:19

@sartoric don’t put salt, we know where we left last time

Dimitrios Kanellopoulos · 23 May 2018, 20:30

@slash point taken

jaguarana · 23 May 2018, 20:41

@dimitrios-kanellopoulos same here. Sometimes it needs over a minute. Definitly a bug.

jthomi · 24 May 2018, 13:12

Moved to lounge.

Barfoot · 28 May 2018, 05:19

Yeah not much faith in the instant HR. Shows 72 or doesn’t change if I increase activity. Stays the same until it times out and goes back to the main watch face. WHR seems to be fine during runs/excerise. Actually better than before the update. Any news on a bug fix? Or maybe I should try and reinstall the update, maybe that would fix it?

Dimitrios Kanellopoulos · 28 May 2018, 10:21

@barfoot what is the WHR version on your wathc ?

Barfoot · 28 May 2018, 14:19

@dimitrios-kanellopoulos its a Sport Wrist Hr All Black. Or do you mean the Valencell version?

Dimitrios Kanellopoulos · 28 May 2018, 16:48

@barfoot VAllencel version

Barfoot · 28 May 2018, 19:13

@dimitrios-kanellopoulos Valencellsays 6571 in the settings. Am I looking in the right spot?

Dimitrios Kanellopoulos · 28 May 2018, 19:53

@barfoot yup that is the latest.

Ze Stuart · 20 Jun 2018, 00:28

This still seems to be a bit buggy in .42, Valancell 6571.

Observed: swipe to instant HR, a number is displayed. This number is usually static, then reverts to the 72 number.

Expected: dynamic number reflecting HR.

Bug, or are my expectations incorrect?

SlaSh · 20 Jun 2018, 03:12

@ze-stuart static number is last your hr, 72 number is starting point before hr lock and this should go away as misleading customers

sartoric · 20 Jun 2018, 06:56

@Ze-Stuart
Anyway, just wait 30 sec, more or less,than you should see hr refresh

A Former User · 20 Jun 2018, 07:21

@sartoric said in [Watch] Instant HR on new firmware 2.0.40 (spartan):

@Ze-Stuart
Anyway, just wait 30 sec, more or less,than you should see hr refresh

30 secs are not instant HR. So, this is not working atm

Shrek3k · 20 Jun 2018, 07:22

30 seconds should be the maximum time to fully initiate it, afterwards it should be “real real time”

sartoric · 20 Jun 2018, 08:59

@yannis-belouris
30 sec is (maybe was ?) the time frame needed to have a valid HR sampling.

If I remember well (I don’t have one) it’s the same for hr belt

A Former User · 20 Jun 2018, 09:25

@sartoric said in [Watch] Instant HR on new firmware 2.0.40 (spartan):

@yannis-belouris
30 sec is (maybe was ?) the time frame needed to have a valid HR sampling.

If I remember well (I don’t have one) it’s the same for hr belt

My opinion is that we are mistaking a valid engineering limitation (30 secs) with a possible solution like sampling every minute and displaying this until a valid current HR sample.
We need to strive for an excellent customer experience despite hardware limitations