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    Suunto 9 and Suunto App Sports Mode Customization

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • J Offline
      jabaugrad
      last edited by

      Yes, unfortunately. I did all the standard stuff.

      1. unpaired and repaired phone and watch
      2. rebooted phone
      3. soft reset watch
      4. deleted and re-added the Suunto App.

      No difference for any of these. Does it work for anyone?

      1 Reply Last reply Reply Quote 0
      • sartoricS Offline
        sartoric Moderator
        last edited by sartoric

        … You’re just missing the hard-reset via cable

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 14 - One UI 6.1
        Suunto App Android 5.2.5 beta
        Suunto App IOs 2.45.0 (19123) beta on MBP M1

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        • Brad_OlwinB Offline
          Brad_Olwin Moderator
          last edited by Brad_Olwin

          Do you have the beta or App Store app? The beta is downloaded from TestFlight, not the App Store. This is strange as mine is working fine on iOS iPhone X and S9.
          I would hard reset the watch.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          F 1 Reply Last reply Reply Quote 0
          • F Offline
            Ffelagund @Brad_Olwin
            last edited by

            I know this is an old topic but… I’m experiencing exactly the same issue. Tried reinstalling and resetting everything. No luck

            ldxmsgL 1 Reply Last reply Reply Quote 0
            • ldxmsgL Offline
              ldxmsg Bronze Member @Ffelagund
              last edited by

              @ffelagund Did you get your watch working? My watch has developed this same problem. I’ve tried everything except a hard reset.

              F 1 Reply Last reply Reply Quote 0
              • F Offline
                Ffelagund @ldxmsg
                last edited by

                @ldxmsg I got it working with a hard reset, but after a couple weeks the problem came back. I really dont want to perform a hard reset each time I want to customize any sport mode…

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Ffelagund
                  last edited by

                  @ffelagund it should not come back.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

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                  • F Offline
                    Ffelagund @Dimitrios Kanellopoulos
                    last edited by

                    @dimitrios-kanellopoulos said in Suunto 9 and Suunto App Sports Mode Customization:

                    @ffelagund it should not come back.

                    But it did once. It might happen each time. I’d preffer a less disturbing solution.

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Ffelagund
                      last edited by

                      @ffelagund huh? It happened once we fixed it with the next update for your watch (that I suppose you installed)

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
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                      • F Offline
                        Ffelagund @Dimitrios Kanellopoulos
                        last edited by

                        @dimitrios-kanellopoulos Ah, ok. Well, yes It happened to me BEFORE the update. Then I updated the watch a couple of days after, and after some days, the error appeared again (after the patch).
                        I just hard reset the watch again. Let’s hope the error dissapears forever this time.

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                        • L Offline
                          LGoSo
                          last edited by

                          Same here:

                          Suunto 5 FW 2.14.14
                          Sunto App 4.38.1
                          Android 9

                          What I am supposed to do to solve the issue?
                          Soft/hard reset?
                          Wait next FW?
                          Other?

                          Thanks

                          isaziI 1 Reply Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator @LGoSo
                            last edited by

                            @lgoso latest firmware update should have solved this for S5. But if you have the issue you need a hard reset.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            L 1 Reply Last reply Reply Quote 0
                            • L Offline
                              LGoSo @isazi
                              last edited by

                              @isazi Hard reset done. Problem solved but now I have the vo2max missing issue (custom running activity).

                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @LGoSo
                                last edited by

                                @lgoso it will come back eventually

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

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