Suunto 9 and Suunto App Sports Mode Customization
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 … You’re just missing the hard-reset via cable 
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 Do you have the beta or App Store app? The beta is downloaded from TestFlight, not the App Store. This is strange as mine is working fine on iOS iPhone X and S9. 
 I would hard reset the watch.
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 I know this is an old topic but… I’m experiencing exactly the same issue. Tried reinstalling and resetting everything. No luck 
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 @ffelagund Did you get your watch working? My watch has developed this same problem. I’ve tried everything except a hard reset. 
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 @ldxmsg I got it working with a hard reset, but after a couple weeks the problem came back. I really dont want to perform a hard reset each time I want to customize any sport mode… 
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 @ffelagund it should not come back. 
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 @dimitrios-kanellopoulos said in Suunto 9 and Suunto App Sports Mode Customization: @ffelagund it should not come back. But it did once. It might happen each time. I’d preffer a less disturbing solution. 
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 @ffelagund huh? It happened once we fixed it with the next update for your watch (that I suppose you installed) 
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 @dimitrios-kanellopoulos Ah, ok. Well, yes It happened to me BEFORE the update. Then I updated the watch a couple of days after, and after some days, the error appeared again (after the patch). 
 I just hard reset the watch again. Let’s hope the error dissapears forever this time.
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 Same here: Suunto 5 FW 2.14.14 
 Sunto App 4.38.1
 Android 9What I am supposed to do to solve the issue? 
 Soft/hard reset?
 Wait next FW?
 Other?Thanks 
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 @lgoso latest firmware update should have solved this for S5. But if you have the issue you need a hard reset. 
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 @isazi Hard reset done. Problem solved but now I have the vo2max missing issue (custom running activity). 
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 @lgoso it will come back eventually 


