• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

[WATCH] Battery drain out quickly

Scheduled Pinned Locked Moved Spartan
51 Posts 11 Posters 5.1k Views 11 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • S Offline
    SlaSh Platinum Member @Shrek3k
    last edited by SlaSh 31 May 2018, 06:37

    @shrek3k WHR version is having different battery which calibration profile is more accurate. Do not compare with trainer.

    Anyway everyone needs to do full battery cycle (full charge/discharge/charge) time from time to calibrate the battery, this will improve battery percentage information accuracy.

    B 1 Reply Last reply 31 May 2018, 13:50 Reply Quote 3
    • G Offline
      Gabriel.S
      last edited by 31 May 2018, 12:01

      hello, i have done a full charge/discharge/charge cycle and the problem still continue. i lost 20% in 24h, and 40% during a 2h40 run.
      I will try to downgrade the firmware to the v1.12.36 to see if the issue continue or not.

      Phone: Blackview 9500 android 8.1
      Watches: S9 baro & ambit run
      S9 on SA… a lot of features are still missing

      S 1 Reply Last reply 31 May 2018, 12:26 Reply Quote 1
      • S Offline
        sartoric Moderator @Gabriel.S
        last edited by sartoric 31 May 2018, 12:26

        @gabriel-s
        well … do you have 24/7 HR and sleep enabled ?
        20% in 24h doesn’t look so bad. It’s less then 1% per hour.
        Watch-face ?

        SVTS - 2.40.38
        SSSWHR BARO Amber - 2.8.32
        Samsung A5 2016 - Android 7.0
        Samsung A33 2022 - Android 15 - One UI 7.0
        Suunto App Android 5.4.5 beta
        Suunto App IOs 2.47.1 (19846) beta on MBP M1

        1 Reply Last reply Reply Quote 0
        • G Offline
          Gabriel.S
          last edited by 31 May 2018, 12:31

          Yes i have 24/24 HR enabled and the night i put the watch in DND mode.
          The watch face is the outdoor like i have before the update, with the 1.12.36 version the watch loose 10/12% per day.

          Phone: Blackview 9500 android 8.1
          Watches: S9 baro & ambit run
          S9 on SA… a lot of features are still missing

          S 1 Reply Last reply 31 May 2018, 12:34 Reply Quote 0
          • S Offline
            sartoric Moderator @Gabriel.S
            last edited by 31 May 2018, 12:34

            @gabriel-s
            Maybe you can try changing watch face before downgrade.
            I always had the suspicion that the “outdoor” one is a bit “energy consuming”

            SVTS - 2.40.38
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 15 - One UI 7.0
            Suunto App Android 5.4.5 beta
            Suunto App IOs 2.47.1 (19846) beta on MBP M1

            1 Reply Last reply Reply Quote 0
            • B Offline
              babychai Silver Members @SlaSh
              last edited by 31 May 2018, 13:50

              @slash Got any fastest way to discharge the battery? Kinda slow if i just let it deplete by itself

              Suunto Vertical Black Ruby (S/S)
              S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
              Suunto 9 Peak All Black
              Suunto Spartan Trainer Wrist HR (Black)

              D 1 Reply Last reply 31 May 2018, 13:51 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @babychai
                last edited by 31 May 2018, 13:51

                @babychai open GPS

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                B 1 Reply Last reply 31 May 2018, 13:54 Reply Quote 0
                • B Offline
                  babychai Silver Members @Dimitrios Kanellopoulos
                  last edited by 31 May 2018, 13:54

                  @dimitrios-kanellopoulos Haha…noted, thanks 🙂

                  Suunto Vertical Black Ruby (S/S)
                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                  Suunto 9 Peak All Black
                  Suunto Spartan Trainer Wrist HR (Black)

                  S 1 Reply Last reply 31 May 2018, 16:38 Reply Quote 0
                  • S Offline
                    sartoric Moderator @babychai
                    last edited by 31 May 2018, 16:38

                    @babychai
                    … and turn light on
                    🙂

                    SVTS - 2.40.38
                    SSSWHR BARO Amber - 2.8.32
                    Samsung A5 2016 - Android 7.0
                    Samsung A33 2022 - Android 15 - One UI 7.0
                    Suunto App Android 5.4.5 beta
                    Suunto App IOs 2.47.1 (19846) beta on MBP M1

                    1 Reply Last reply Reply Quote 1
                    • J Offline
                      JohnH @Frédéric Fiandino
                      last edited by 1 Jun 2018, 05:44

                      @frédéric-fiandino Got the same issue after update, it only charges to 99%. I did only chrage after it was completely dead 0%

                      F D 2 Replies Last reply 1 Jun 2018, 12:27 Reply Quote 0
                      • F Offline
                        Frédéric Fiandino @JohnH
                        last edited by Frédéric Fiandino 6 Jan 2018, 12:33 1 Jun 2018, 12:27

                        @johnh after one full cycle of discharge/charge/discharge, the problem seem as though resolute 👌

                        Race
                        S9P with a firmware too
                        SSSWHR with a firmware inside
                        Ambit 3 Run

                        https://runalyze.com/athlete/Fred13270

                        1 Reply Last reply Reply Quote 1
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager @JohnH
                          last edited by 1 Jun 2018, 12:28

                          @johnh I would not worry at all about the 99% as said before it stops to get 100%

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          B 1 Reply Last reply 1 Jun 2018, 13:29 Reply Quote 1
                          • B Offline
                            babychai Silver Members @Dimitrios Kanellopoulos
                            last edited by 1 Jun 2018, 13:29

                            @dimitrios-kanellopoulos
                            alright, i just done discharge to 0% and when recharging it back it stuck at 99% for 45 mins. When i unplug the cable the battery will drop to 90% within few minutes. Then I recharge it again and stuck at 99% and drop back to 90% within few minutues after i unplug the cable again.

                            This is not normal. Gotta fix it.

                            I understand that we should not charge battery until 100% but the problem is the watch can’t reach 100%. Suunto have to fix this problem. Is our choice whether to charge until 99% or 100%.
                            When i just bought the watch the battery can reach 100%.

                            Or the battery already spoiled?

                            Suunto Vertical Black Ruby (S/S)
                            S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                            Suunto 9 Peak All Black
                            Suunto Spartan Trainer Wrist HR (Black)

                            D S 2 Replies Last reply 1 Jun 2018, 13:38 Reply Quote 0
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @babychai
                              last edited by 1 Jun 2018, 13:38

                              @babychai said in [WATCH] Battery drain out quickly:

                              @dimitrios-kanellopoulos
                              alright, i just done discharge to 0% and when recharging it back it stuck at 99% for 45 mins. When i unplug the cable the battery will drop to 90% within few minutes. Then I recharge it again and stuck at 99% and drop back to 90% within few minutues after i unplug the cable again.

                              This is not normal. Gotta fix it.

                              I understand that we should not charge battery until 100% but the problem is the watch can’t reach 100%. Suunto have to fix this problem. Is our choice whether to charge until 99% or 100%.
                              When i just bought the watch the battery can reach 100%.

                              Or the battery already spoiled?

                              I completely understand you and sorry for the wrong intention of saying it’s ok at 99%

                              What I wanted to say is the following

                              When you have it plugged to the cable the watch if it reaches 100% it stops charging and drops to 99% that is what I was refering to normal.

                              According to what your said, that does not sound normal to me to be honest.
                              I am not focusing on the 99%-100% but more on that when you unplug it from 99% then it drops to 90% 😮

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              B 1 Reply Last reply 1 Jun 2018, 14:42 Reply Quote 1
                              • S Offline
                                sartoric Moderator @babychai
                                last edited by 1 Jun 2018, 14:39

                                @babychai
                                IMHO This is a calibration issue or a defective battery, but I don’t think it’s related to the FW itself

                                SVTS - 2.40.38
                                SSSWHR BARO Amber - 2.8.32
                                Samsung A5 2016 - Android 7.0
                                Samsung A33 2022 - Android 15 - One UI 7.0
                                Suunto App Android 5.4.5 beta
                                Suunto App IOs 2.47.1 (19846) beta on MBP M1

                                1 Reply Last reply Reply Quote 1
                                • B Offline
                                  babychai Silver Members @Dimitrios Kanellopoulos
                                  last edited by 1 Jun 2018, 14:42

                                  @dimitrios-kanellopoulos
                                  Thanks for your clarification on 99%-100%

                                  So the battery drop from 99% to 90%, do you think is the battery problem? Should i go to service center to check? I think no people complain this kind of problem here except me.

                                  Suunto Vertical Black Ruby (S/S)
                                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                  Suunto 9 Peak All Black
                                  Suunto Spartan Trainer Wrist HR (Black)

                                  S D 2 Replies Last reply 1 Jun 2018, 14:42 Reply Quote 0
                                  • S Offline
                                    sartoric Moderator @babychai
                                    last edited by 1 Jun 2018, 14:42

                                    @babychai
                                    Yes you should. At least to check hardware issues

                                    SVTS - 2.40.38
                                    SSSWHR BARO Amber - 2.8.32
                                    Samsung A5 2016 - Android 7.0
                                    Samsung A33 2022 - Android 15 - One UI 7.0
                                    Suunto App Android 5.4.5 beta
                                    Suunto App IOs 2.47.1 (19846) beta on MBP M1

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      Dimitrios Kanellopoulos Community Manager @babychai
                                      last edited by Dimitrios Kanellopoulos 6 Jan 2018, 14:43 1 Jun 2018, 14:43

                                      @babychai you have a 2 year warranty if I am not mistaken.

                                      1Year on battery perhaps

                                      If I was you I would use the watch not and when I would get closer to 1 year I would ask for a battery change.

                                      Or do it now.

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      J S 2 Replies Last reply 1 Jun 2018, 15:14 Reply Quote 0
                                      • B Offline
                                        babychai Silver Members
                                        last edited by 1 Jun 2018, 14:45

                                        @sartoric Alright, noted. Will go to service center tomorrow to check. Thank you.

                                        @dimitrios-kanellopoulos i just bought my watch in February 2018.

                                        Suunto Vertical Black Ruby (S/S)
                                        S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                        Suunto 9 Peak All Black
                                        Suunto Spartan Trainer Wrist HR (Black)

                                        D 1 Reply Last reply 1 Jun 2018, 14:54 Reply Quote 0
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @babychai
                                          last edited by 1 Jun 2018, 14:54

                                          @babychai Keep us posted with this.

                                          It’s your right to get it replaced keep that in mind.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          B 1 Reply Last reply 1 Jun 2018, 15:08 Reply Quote 0
                                          37 out of 51
                                          • First post
                                            37/51
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received