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[WATCH] Battery drain out quickly

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  • B Offline
    babychai Silver Members
    last edited by 30 May 2018, 15:43

    Hi,

    I have 2 problems here.

    When i connect the watch via Suuntolink and upload a new move, the battery automatically drops a lot in my Spartan Trainer Wrist.

    Another problem is my watch when charging it will never reach 100% fully charge. It will stuck at 99%. When i disconnect the cable and re-connect it back again it will drop to 95% from 99%.

    Please advise. My watch and Suuntolink are latest version.

    Suunto Vertical Black Ruby (S/S)
    S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
    Suunto 9 Peak All Black
    Suunto Spartan Trainer Wrist HR (Black)

    S M 2 Replies Last reply 30 May 2018, 15:45 Reply Quote 0
    • S Offline
      sartoric Moderator @babychai
      last edited by 30 May 2018, 15:45

      @babychai
      Did you already try to reboot the watch ?

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.3.5 beta
      Suunto App IOs 2.46.0 (19453) beta on MBP M1

      B 1 Reply Last reply 30 May 2018, 15:57 Reply Quote 0
      • M Offline
        Mff73 @babychai
        last edited by 30 May 2018, 15:50

        @babychai
        How long do you wait at 99%?
        Long enough?

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        B 1 Reply Last reply 30 May 2018, 15:59 Reply Quote 0
        • B Offline
          babychai Silver Members @sartoric
          last edited by 30 May 2018, 15:57

          @sartoric yes i reboot once but problem still same.

          Suunto Vertical Black Ruby (S/S)
          S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
          Suunto 9 Peak All Black
          Suunto Spartan Trainer Wrist HR (Black)

          1 Reply Last reply Reply Quote 0
          • B Offline
            babychai Silver Members @Mff73
            last edited by 30 May 2018, 15:59

            @mff73 99% stuck at about 45 mins. i think last time can reach from 99% to 100% within 15 mins before the app update.

            Suunto Vertical Black Ruby (S/S)
            S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
            Suunto 9 Peak All Black
            Suunto Spartan Trainer Wrist HR (Black)

            D 1 Reply Last reply 30 May 2018, 16:29 Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @babychai
              last edited by 30 May 2018, 16:29

              @babychai Ok.

              Batteries should never reach 100% or overcharge no matter how long you have it to charge it will always stop at 99%.

              Trainers have less accurate batteries than the other Spartans. They measure on less precision.

              I would not worry neither leave my watch plugged in when it’s 100% nor would I empty it.

              Change full and deplete the battery 1nce per month

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 0
              • S Offline
                Shrek3k
                last edited by Shrek3k 31 May 2018, 06:30

                Apologies, but my SSWHR definitely charged up to 100% without any issues and more or less “steadily”. I saw 95%, left the watch for probably 15 more minutes, and there were 100% (used a USB-port from my PC … as I usually just let it “hang” after synchronizing the activities to MC).

                using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                OS - Android 15/Pixel Pro 7

                S 1 Reply Last reply 31 May 2018, 06:37 Reply Quote 0
                • S Offline
                  SlaSh Platinum Member @Shrek3k
                  last edited by SlaSh 31 May 2018, 06:37

                  @shrek3k WHR version is having different battery which calibration profile is more accurate. Do not compare with trainer.

                  Anyway everyone needs to do full battery cycle (full charge/discharge/charge) time from time to calibrate the battery, this will improve battery percentage information accuracy.

                  B 1 Reply Last reply 31 May 2018, 13:50 Reply Quote 3
                  • G Offline
                    Gabriel.S
                    last edited by 31 May 2018, 12:01

                    hello, i have done a full charge/discharge/charge cycle and the problem still continue. i lost 20% in 24h, and 40% during a 2h40 run.
                    I will try to downgrade the firmware to the v1.12.36 to see if the issue continue or not.

                    Phone: Blackview 9500 android 8.1
                    Watches: S9 baro & ambit run
                    S9 on SA… a lot of features are still missing

                    S 1 Reply Last reply 31 May 2018, 12:26 Reply Quote 1
                    • S Offline
                      sartoric Moderator @Gabriel.S
                      last edited by sartoric 31 May 2018, 12:26

                      @gabriel-s
                      well … do you have 24/7 HR and sleep enabled ?
                      20% in 24h doesn’t look so bad. It’s less then 1% per hour.
                      Watch-face ?

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.3.5 beta
                      Suunto App IOs 2.46.0 (19453) beta on MBP M1

                      1 Reply Last reply Reply Quote 0
                      • G Offline
                        Gabriel.S
                        last edited by 31 May 2018, 12:31

                        Yes i have 24/24 HR enabled and the night i put the watch in DND mode.
                        The watch face is the outdoor like i have before the update, with the 1.12.36 version the watch loose 10/12% per day.

                        Phone: Blackview 9500 android 8.1
                        Watches: S9 baro & ambit run
                        S9 on SA… a lot of features are still missing

                        S 1 Reply Last reply 31 May 2018, 12:34 Reply Quote 0
                        • S Offline
                          sartoric Moderator @Gabriel.S
                          last edited by 31 May 2018, 12:34

                          @gabriel-s
                          Maybe you can try changing watch face before downgrade.
                          I always had the suspicion that the “outdoor” one is a bit “energy consuming”

                          SVTS - 2.40.38
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 14 - One UI 6.1
                          Suunto App Android 5.3.5 beta
                          Suunto App IOs 2.46.0 (19453) beta on MBP M1

                          1 Reply Last reply Reply Quote 0
                          • B Offline
                            babychai Silver Members @SlaSh
                            last edited by 31 May 2018, 13:50

                            @slash Got any fastest way to discharge the battery? Kinda slow if i just let it deplete by itself

                            Suunto Vertical Black Ruby (S/S)
                            S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                            Suunto 9 Peak All Black
                            Suunto Spartan Trainer Wrist HR (Black)

                            D 1 Reply Last reply 31 May 2018, 13:51 Reply Quote 0
                            • D Offline
                              Dimitrios Kanellopoulos Community Manager @babychai
                              last edited by 31 May 2018, 13:51

                              @babychai open GPS

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              B 1 Reply Last reply 31 May 2018, 13:54 Reply Quote 0
                              • B Offline
                                babychai Silver Members @Dimitrios Kanellopoulos
                                last edited by 31 May 2018, 13:54

                                @dimitrios-kanellopoulos Haha…noted, thanks 🙂

                                Suunto Vertical Black Ruby (S/S)
                                S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                Suunto 9 Peak All Black
                                Suunto Spartan Trainer Wrist HR (Black)

                                S 1 Reply Last reply 31 May 2018, 16:38 Reply Quote 0
                                • S Offline
                                  sartoric Moderator @babychai
                                  last edited by 31 May 2018, 16:38

                                  @babychai
                                  … and turn light on
                                  🙂

                                  SVTS - 2.40.38
                                  SSSWHR BARO Amber - 2.8.32
                                  Samsung A5 2016 - Android 7.0
                                  Samsung A33 2022 - Android 14 - One UI 6.1
                                  Suunto App Android 5.3.5 beta
                                  Suunto App IOs 2.46.0 (19453) beta on MBP M1

                                  1 Reply Last reply Reply Quote 1
                                  • J Offline
                                    JohnH @Frédéric Fiandino
                                    last edited by 1 Jun 2018, 05:44

                                    @frédéric-fiandino Got the same issue after update, it only charges to 99%. I did only chrage after it was completely dead 0%

                                    F D 2 Replies Last reply 1 Jun 2018, 12:27 Reply Quote 0
                                    • F Offline
                                      Frédéric Fiandino @JohnH
                                      last edited by Frédéric Fiandino 6 Jan 2018, 12:33 1 Jun 2018, 12:27

                                      @johnh after one full cycle of discharge/charge/discharge, the problem seem as though resolute 👌

                                      Race
                                      S9P with a firmware too
                                      SSSWHR with a firmware inside
                                      Ambit 3 Run

                                      https://runalyze.com/athlete/Fred13270

                                      1 Reply Last reply Reply Quote 1
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @JohnH
                                        last edited by 1 Jun 2018, 12:28

                                        @johnh I would not worry at all about the 99% as said before it stops to get 100%

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        B 1 Reply Last reply 1 Jun 2018, 13:29 Reply Quote 1
                                        • B Offline
                                          babychai Silver Members @Dimitrios Kanellopoulos
                                          last edited by 1 Jun 2018, 13:29

                                          @dimitrios-kanellopoulos
                                          alright, i just done discharge to 0% and when recharging it back it stuck at 99% for 45 mins. When i unplug the cable the battery will drop to 90% within few minutes. Then I recharge it again and stuck at 99% and drop back to 90% within few minutues after i unplug the cable again.

                                          This is not normal. Gotta fix it.

                                          I understand that we should not charge battery until 100% but the problem is the watch can’t reach 100%. Suunto have to fix this problem. Is our choice whether to charge until 99% or 100%.
                                          When i just bought the watch the battery can reach 100%.

                                          Or the battery already spoiled?

                                          Suunto Vertical Black Ruby (S/S)
                                          S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                          Suunto 9 Peak All Black
                                          Suunto Spartan Trainer Wrist HR (Black)

                                          D S 2 Replies Last reply 1 Jun 2018, 13:38 Reply Quote 0
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