Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Wrist HR stopped working after latest firmware update

    Scheduled Pinned Locked Moved Spartan
    5 Posts 3 Posters 285 Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A Offline
      amcdj
      last edited by

      My Suunto Spartan Sport Wrist HR’s Optical HR sensor has stopped working after the most recent watch update. Is this a recognised bug or is something else going on? I’ve reset it to factory defaults but that hasn’t fixed the problem.

      SlaShS 1 Reply Last reply Reply Quote 0
      • S Offline
        Shrek3k
        last edited by

        Have not heard about it before … and the sensory my watch seems to work even a little bit more accurate …
        You updated via Suunto-link, so that the version for sure is for your watch?

        using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
        OS - Android 15/Pixel Pro 7

        A 1 Reply Last reply Reply Quote 0
        • A Offline
          amcdj @Shrek3k
          last edited by

          @shrek3k I updated from Suunto-link. After going back into an activity it has started working again now. Very odd.

          1 Reply Last reply Reply Quote 0
          • S Offline
            Shrek3k
            last edited by

            Seems to be a little bit odd, but I am sure that you will keep an eye on it.
            Currently I personally assume that it should not be related to the update … at least not as a generic issue.
            I really hope that the issue won’t come up for you - or anybody else! - again.

            using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
            OS - Android 15/Pixel Pro 7

            1 Reply Last reply Reply Quote 0
            • SlaShS Offline
              SlaSh Platinum Member @amcdj
              last edited by

              @amcdj could you check if it is still turned on in the settings?

              1 Reply Last reply Reply Quote 0
              • First post
                Last post

              Suunto Terms | Privacy Policy