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    Software update 2.18.18 Sept 28 2021

    Scheduled Pinned Locked Moved Watches
    402 Posts 83 Posters 47.3k Views
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @cosme.costa
      last edited by Dimitrios Kanellopoulos

      @cosmecosta yes I know of the idle issue you reported. But here I get all other assumptions that I would prefer not to mix.

      The reason is that if for example the watch (s9B) lasts still 5d as specs (that we see from monitoring) having it idle on the table while it is ack and problematic, will be fixed asap in the next update.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 4
      • northeast_trekkerN Offline
        northeast_trekker Bronze Member
        last edited by

        Another crash mid activity while having Suunto+ weather screen on as well as navigating a route from start with waypoints. Seems like its the addition of the media controls screen because before the latest firmware update I would often use S+ and navigate and sometimes be using a route with waypoints while I did it. Was changing from the S+ screen through media controls to map when the crash happened. Wiped out AGPS logs and this time I didn’t start a new activity for the rest of the run because I wanted to send diagnostic logs. when I go to send logs the app says ‘could not send logs’, ‘please try again later’. Pretty frustrating…

        isaziI northeast_trekkerN 2 Replies Last reply Reply Quote 1
        • isaziI Offline
          isazi Moderator @northeast_trekker
          last edited by

          @northeast_trekker okay, so navigation + S+ + media control. I will check this on Saturday.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          Brad_OlwinB 1 Reply Last reply Reply Quote 1
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @isazi
            last edited by

            @isazi said in Software update 2.18.18 Sept 28 2021:

            @northeast_trekker okay, so navigation + S+ + media control. I will check this on Saturday.

            I will also test with S9baro. I have tested this with my S9Peak and have no crashes using media, S+ and Navigation.

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            1 Reply Last reply Reply Quote 2
            • northeast_trekkerN Offline
              northeast_trekker Bronze Member @northeast_trekker
              last edited by

              as a follow up, I was able to send logs to support. there was no id that popped up however when they had successfully sent. I am on iOS app. I also submitted an app contact to support to let them know telling them all the detail that went along with the crash.

              1 Reply Last reply Reply Quote 1
              • plopes73P Offline
                plopes73 @Dimitrios Kanellopoulos
                last edited by

                @dimitrios-kanellopoulos you’re correct. I did a battery calibration, and the battery drains get back to old levels ( at least the 1% drain in sleep tracking for 7h sleep)

                Next time will calibrate battery before posting 😁
                Cheers


                S9 Peak 2.18.18
                Vertical
                Android 10
                Suunto App 4.45.5

                B 1 Reply Last reply Reply Quote 0
                • freeheelerF Offline
                  freeheeler
                  last edited by freeheeler

                  @pedromslopess
                  …guys, why’s this post worth a down vote?!
                  I noticed today that my watch drained 25% in 36h with only 2 min gps tracking… no sleeptracking, 24/7 HR activated and neither frequent syncing…
                  this would be like 6 days battery life… normally I’ve got 5-7 days with around 5h gps tracking…
                  I said I will not track it down and wait patiently, but today I was very surprised about this scale of drain.
                  …just in case it would be my battery approaching it’s end of life: please Suunto, get S9P XL ready 😀

                  living sideways

                  isaziI 1 Reply Last reply Reply Quote 6
                  • isaziI Offline
                    isazi Moderator @freeheeler
                    last edited by

                    @freeheeler I would hope that downvote is just a wrong click.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    D 1 Reply Last reply Reply Quote 4
                    • D Offline
                      dulko79 @isazi
                      last edited by

                      @isazi True, when reading on mobile you can easily miss the appropriate arrow.

                      App: beta
                      Phone: Iphone
                      iOS

                      freeheelerF 1 Reply Last reply Reply Quote 2
                      • freeheelerF Offline
                        freeheeler @dulko79
                        last edited by

                        @dulko79
                        only if you’re fat fingered 😉
                        why is there down voting anyway?
                        if someone disagrees he/she can just ignore the post… and if it’s a spammer, they get thrown out of our nice little team anyhow 😀

                        living sideways

                        D MiniForkliftM 2 Replies Last reply Reply Quote 3
                        • D Offline
                          dulko79 @freeheeler
                          last edited by

                          @freeheeler hahaha I am fat fingered, I press both arrows and quote button at the same time.

                          App: beta
                          Phone: Iphone
                          iOS

                          1 Reply Last reply Reply Quote 2
                          • MiniForkliftM Offline
                            MiniForklift Platinum Member @freeheeler
                            last edited by

                            @freeheeler I’m with you. Get rid of the thumbs down button!

                            SV Titanium Solar Forest

                            1 Reply Last reply Reply Quote 1
                            • BinoWorld UKB Offline
                              BinoWorld UK Bronze Member @MiniForklift
                              last edited by

                              @miniforklift it’s happening on my S9 non-Baro!

                              It’s almost in loop sync

                              1 Reply Last reply Reply Quote 0
                              • isaziI Offline
                                isazi Moderator
                                last edited by

                                Hiking for more than 3 hours today with an S9 baro, navigation enabled, S+ weather, media controls enabled. No crash. Need to try with waypoints also, as in the past that was one issue.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                inkognitoI 1 Reply Last reply Reply Quote 0
                                • inkognitoI Offline
                                  inkognito Platinum Member @isazi
                                  last edited by

                                  @isazi I am using navigation with waypoints together with S+ usually at least twice a week, different routes. I noticed one crash half a year ago and another one ~ one month ago… I was not using media controls. Therefore, I would say that the probability of the crash was less than ~ 1:20. Good luck trying to replicate that 😄

                                  Anyway - one thing might help. During the first crash (one year ago) the navigation went nuts - although I named my waypoints different names, the watch was showing just the waypoint type instead of the name (like in the older firmwares, but I was already using the firmware that was showing the proper names). Once the watch rebooted, the waypoint names were shown properly. So, if there is something strange with the waypoint names, chances of crash might be higher 😄

                                  SV: fingers crossed :D
                                  S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                  Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                  Despite some pretty bad luck, I still love Suunto!

                                  1 Reply Last reply Reply Quote 0
                                  • EzioAuditoreE Offline
                                    EzioAuditore Gold Members
                                    last edited by

                                    Battery drain looks normal on my s9b. Some ‘annoyances’ as stated previously are:

                                    • very apparent lag on my watch when changing watchfaces. Sometimes even takes 2, 3 sec for the outdoor watchface to load (not only when finishing activity but going from HR back).
                                    • another crash in the morning (the watch just showed black screen without reacting to any button - that’s my 4th crash in 6 months)
                                    • zombie notifications not disappearing after 5 days
                                    • on Saturday (after long week at work) hoping to sleep longer the watch decided to buss with ‘training soon do not forget to charge’ at exactly 8:00. I woke up (had it next to my ear apparently) and the sleep shows 8:05. Why is this notification coming when sleeping is active?

                                    Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                    Suunto Wing

                                    1 Reply Last reply Reply Quote 0
                                    • PavlasP Offline
                                      Pavlas @Dimitrios Kanellopoulos
                                      last edited by

                                      @dimitrios-kanellopoulos Ok. So how many times do I have to charge the watch to calibrate the battery? 20 times? I’ve charged at least 10 times and it’s still the same. After last night (8 hours) on desk, it’s 4% down again.

                                      🔺Vertical All Black

                                      ex:
                                      Ambit2 Black
                                      Ambit3 Peak Sapphire
                                      Spartan Ultra Stealth Titanium
                                      S9B All Black
                                      >>> YouTube Channel <<<

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 2
                                      • DMytroD Offline
                                        DMytro
                                        last edited by

                                        @pavlas was an issue already acknowledged? I think someone mentioned that next release should resolve this problem.

                                        1 Reply Last reply Reply Quote 2
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @Pavlas
                                          last edited by

                                          Hi all. And @Pavlas I think I have mentioned that there is an acknowledged issue with the battery during "laying on table " mode.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          PavlasP MiniForkliftM 2 Replies Last reply Reply Quote 4
                                          • PavlasP Offline
                                            Pavlas @Dimitrios Kanellopoulos
                                            last edited by

                                            @dimitrios-kanellopoulos okay, I guess I missed it. Sorry and thanks.

                                            🔺Vertical All Black

                                            ex:
                                            Ambit2 Black
                                            Ambit3 Peak Sapphire
                                            Spartan Ultra Stealth Titanium
                                            S9B All Black
                                            >>> YouTube Channel <<<

                                            1 Reply Last reply Reply Quote 0
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