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Suunto 9 Peak GPS problems

Scheduled Pinned Locked Moved Suunto 9 Peak
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  • M Offline
    mrg-morozova @Brad_Olwin
    last edited by 21 Jan 2024, 18:53

    @Brad_Olwin
    Thanks for your comment so much.

    By the way, The main problem is that during training GPS doesn’t work properly in the places where it used to work great.

    I mean the same routes, but GPS is lagging now.

    What might have happened?

    P.S. checked the file, it’s ok.

    1 Reply Last reply Reply Quote 0
    • P Offline
      Panagiotis Kritikakos Gold Members
      last edited by 21 Jan 2024, 20:36

      I also had issues a couple of times a few months ago with S9P where it would loose signal in the middle of the route, stop tracking (recording straight line when it got signal again from the last known point) and also loosing completed the loaded route. Clear weather, no winds, no rain, open mountain space in altitude. At the start it got a quick GPS fix. Fingers crossed, it didn’t happen since.

      Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
      Garmin eTrex 30x

      M 1 Reply Last reply 22 Jan 2024, 08:48 Reply Quote 1
      • M Offline
        mrg-morozova @Panagiotis Kritikakos
        last edited by 22 Jan 2024, 08:48

        @Panagiotis-Kritikakos
        Hope so.

        Unfortunately, the whole last week the problem was with me.
        I would prefer to have any other ways of dealing with it except hope😁

        1 Reply Last reply Reply Quote 0
        • S Offline
          Steven Limmer
          last edited by 22 Jan 2024, 09:40

          I noticed the GPS signal deteriorating with my 9 Peak from October. I ran Amsterdam marathon, and the GPS was a mess, so bad that I could only count on Activity Time / HR and manual lapping. I put the issues down to racing a marathon.

          However, for the weeks after it, the GPS signal was a mess on my regular home routes, to the point that I couldn’t trust pace at all, and was getting the wrong tags at end of runs. This was the reason I ended up selling, and getting a 9 Peak Pro (which has been a lot more reliable)

          Equipment: Suunto Race Titanium
          SA: Android (Beta)

          Z M 2 Replies Last reply 22 Jan 2024, 10:43 Reply Quote 1
          • Z Offline
            zhang965 @Steven Limmer
            last edited by 22 Jan 2024, 10:43

            @Steven-Limmer said in Suunto 9 Peak GPS problems:

            I noticed the GPS signal deteriorating with my 9 Peak from October. I ran Amsterdam marathon, and the GPS was a mess, so bad that I could only count on Activity Time / HR and manual lapping. I put the issues down to racing a marathon.

            However, for the weeks after it, the GPS signal was a mess on my regular home routes, to the point that I couldn’t trust pace at all, and was getting the wrong tags at end of runs. This was the reason I ended up selling, and getting a 9 Peak Pro (which has been a lot more reliable)

            My experience with s9b, s9p and s9pp,

            After several months use of watch, the gps quality is dropped significantly.

            I don’t know if it related to the watch memory .

            Winners Wear Winners

            M S 2 Replies Last reply 22 Jan 2024, 11:05 Reply Quote 1
            • M Offline
              mrg-morozova @Steven Limmer
              last edited by 22 Jan 2024, 10:59

              @Steven-Limmer

              Thanks for telling your experience.
              Do you think it may not be repaired in the service?

              Of course, there is an option is to buy a new one and greater one , but I regard this as a last resort🙄

              And really hope that the GPS problem is not a marketing tool from Suunto)

              1 Reply Last reply Reply Quote 0
              • M Offline
                mrg-morozova @zhang965
                last edited by 22 Jan 2024, 11:05

                @zhang965

                Thanks a lot for the response.
                I gonna check the memory.

                T 1 Reply Last reply 22 Jan 2024, 11:19 Reply Quote 0
                • S Offline
                  Steven Limmer @zhang965
                  last edited by 22 Jan 2024, 11:06

                  @zhang965 Interesting! I never had this issue with the S9, with about 2.5 years solid use. The S9P was about 1 year old when the issues with GPS started. I’m hoping with the S9PP being a different chipset, I’ll not have major issues.

                  Equipment: Suunto Race Titanium
                  SA: Android (Beta)

                  T 1 Reply Last reply 22 Jan 2024, 11:09 Reply Quote 1
                  • T Offline
                    Tieutieu Platinum Member @Steven Limmer
                    last edited by Tieutieu 22 Jan 2024, 11:09

                    @Steven-Limmer same for me…never had any gps quality drop in time…

                    with my S9B I sometimes noticed that some weather conditions (very cloudy days) could affect GPS accuracy, but slightly.

                    For me, either the GPS antenna works, either it doesn’t.

                    Suunto’s devices at home :
                    Vertical titanium solar
                    Suunto Race S
                    S9pp titanium sand
                    Suunto Wing
                    S9B titanium Ambassador edition, A3P, X6

                    1 Reply Last reply Reply Quote 2
                    • T Offline
                      Tieutieu Platinum Member @mrg-morozova
                      last edited by Tieutieu 22 Jan 2024, 11:19

                      @mrg-morozova said in Suunto 9 Peak GPS problems:

                      @zhang965

                      I gonna check the memory.

                      I don’t know what you guys are calling “memory check”.
                      The S9p has no “user memory available” like SV or SR (for maps storage).
                      “Memory” (for diary history, guides, routes…) is automaticaly managed by the S9p.

                      (The only way to “clear memory” would be to perfom a hard reset. Never peformed on any watches I’ve owned, except before selling or giving them to someone else).

                      I would more likely perfom a stop/start of the watch or a soft reset to see I what you’re experimenting still occurs.

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing
                      S9B titanium Ambassador edition, A3P, X6

                      M 1 Reply Last reply 22 Jan 2024, 12:37 Reply Quote 2
                      • M Offline
                        mrg-morozova @Tieutieu
                        last edited by 22 Jan 2024, 12:37

                        @Tieutieu

                        Already restarted the watch
                        But that didn’t help

                        Z 1 Reply Last reply 22 Jan 2024, 13:43 Reply Quote 0
                        • Z Offline
                          zhang965 @mrg-morozova
                          last edited by 22 Jan 2024, 13:43

                          @mrg-morozova said in Suunto 9 Peak GPS problems:

                          Tieutieu

                          Already restarted the watch
                          But that didn’t help

                          You need to hard reset the watch to test it.

                          Winners Wear Winners

                          M 1 Reply Last reply 22 Jan 2024, 19:39 Reply Quote 0
                          • S Offline
                            Swaddy61 Silver Members
                            last edited by 22 Jan 2024, 14:22

                            Just note that a hard reset will delete everything - your history, set-ups, data, the lot! Still… could be cheaper than getting a new watch!

                            SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                            E 1 Reply Last reply 22 Jan 2024, 14:27 Reply Quote 0
                            • E Offline
                              Elipsus Silver Members @Swaddy61
                              last edited by 22 Jan 2024, 14:27

                              @Swaddy61 said in Suunto 9 Peak GPS problems:

                              Just note that a hard reset will delete everything - your history, set-ups, data, the lot! Still… could be cheaper than getting a new watch!

                              Humm, I may be wrong, but hard resetting the watch won’t impact the Suunto App, so, you will only loose the info stored on the watch, like the journal, stored map and such, but nothing more, and nothing really impactful IMO

                              S 1 Reply Last reply 22 Jan 2024, 14:29 Reply Quote 1
                              • S Offline
                                Swaddy61 Silver Members @Elipsus
                                last edited by 22 Jan 2024, 14:29

                                @Elipsus Correct - I wasn’t so clear. A hard reset will mean you will have to set the watch up again, but as I was trying to say (badly…) - 30 mins fiddling about is a lot cheaper than a new watch!

                                SV Ti All Black, Coros Apex Pro, Ambit 3 Peak, Ambit 3 Sport (sold), Ambit 2 (Sold), X10 Mi (Retired), Quest (Sold), T3 (Sold), T6C (Retired as unfixable - Suunto gave me a big discount on Ambit 2!), Polar H10 belt, Suunto Smart Belt

                                1 Reply Last reply Reply Quote 0
                                • M Offline
                                  mrg-morozova @zhang965
                                  last edited by 22 Jan 2024, 19:39

                                  @zhang965

                                  Thanks very much.
                                  A hard reset did work. Today’s training went without any troubles. Hope, that will work further!

                                  1 Reply Last reply Reply Quote 5
                                  • P Offline
                                    prssn @Brad_Olwin
                                    last edited by 23 Sept 2024, 19:48

                                    @Brad_Olwin
                                    What does ‘syncing a new AGPS file’ mean? How can I do that?

                                    My watch takes very long to find a GPS signal, typically 2-4, even 5 minutes. Occasionally, but annoyingly rarely, it locks onto the GPS signal in less than 30 seconds. This is in quite an open street, not surrounded by tall buildings, at a T-shaped crossroads, so it shouldn’t be a problem, and indeed it is not for mobile phones. I was thinking the watch may be faulty, but is there something I could do? Many thanks.

                                    T cosme.costaC 2 Replies Last reply 24 Sept 2024, 04:57 Reply Quote 0
                                    • T Offline
                                      Tieutieu Platinum Member @prssn
                                      last edited by Tieutieu 24 Sept 2024, 04:57

                                      @prssn just sync your watch with the app regularly (at least 10min before any activity). This file contains satellites position informations. It helps your watch to get signal quicker

                                      Suunto’s devices at home :
                                      Vertical titanium solar
                                      Suunto Race S
                                      S9pp titanium sand
                                      Suunto Wing
                                      S9B titanium Ambassador edition, A3P, X6

                                      1 Reply Last reply Reply Quote 1
                                      • cosme.costaC Offline
                                        cosme.costa @prssn
                                        last edited by 24 Sept 2024, 06:04

                                        @prssn As @Tieutieu just recommend you should sync your watch with the app often or have the phone and the watch in range to do it automatically, depending on your phone you should check that it doesn’t kill the Suunto app on the background and let it running always).

                                        Differing on what @Tieutieu says I would sync 30 minutes before instead 10, depending on the watch it needs 10/15 minutes to deploy the AGPS file and if you try to lock the GPS without AGPS it can take 2 to 5 minutes that you comment.

                                        This AGPS file is a daily file but you can have good GPS locks with it being 2 to 3 days old.

                                        P M 2 Replies Last reply 27 Sept 2024, 19:11 Reply Quote 2
                                        • P Offline
                                          prssn @cosme.costa
                                          last edited by 27 Sept 2024, 19:11

                                          @cosme-costa @Tieutieu Thank you very much to both of you – this is very helpful. I’ll see how this works the next time aroundl.

                                          1 Reply Last reply Reply Quote 0
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