Unfortunately time to go back to Garmin.
-
@mikekoski490 It’s best to do what you and others here, all volunteers / mods, do: Ask questions and get details to help assist. And then direct them to methods of contacting support.
Otherwise it spins into unproductive discussion. Which is what I see a lot in Garmin Forums, Reddit, etc. It’s the reality. But I think for the most part all the volunteers here are doing great work to help.
Sean
-
@cosme-costa my expectations are based on price tag of similar brands, and their timely updates.
I agree updates may not be always needed. But with new products like the Race, things like freezing and race predictions should really be fixed by now.
(You wouldn’t buy an phone on launch and be okay with the camera not working for a few months after, and even with you were. Everyone’s use case is different and you buy the device based on the features listed in a products description during purchase)I’m not asking for a overhaul of every feature.
Things that have been asked for years in the community poll area and your vote matters section, that have not been addressed. Even though the majority of the posts with the most interactions(votes) have never been addressed.
I support suunto and think there products are great and for the best part do the job the product is supposed to do. But bugs and voted features should really be addressed in my opinion.
Some communication from staff on bugs or a comment on if a voted feature will be developed or not would do well to adjust user expectations. If not it would probably be best to remove the “your vote matters” in the features area.
(Not taking away from the volunteers on the forum, these individuals do a great job)Also most comments should be kept constructive.
+1 FOSS
-
@landlord4714 exactly. No bug fixing (or better to say NO communication from Suunto) is what frustrate the most. You never knows whether, when with basic functionality. And it is ongoing approach for many, many years. I’m just not sure, why, not sure what is the problem to have public schedule for bug fixies, features etc. Anyhow, I’m always with Suunto, but all glasses can filled. Mine is 99.8% full.
-
So my final post, and hopefully the Mods can shut this thread. Picked up a Fenix 7x Sapphire from CEX today. Grade C so wasn’t expecting much but it was boxed, and just one deep scratch on the bezel about 3mm long. £355 with a 2 year warranty and having a watch I can now use without having to wait for updates.
Suunto Race is a really good watch, just sold on eBay for £287 so a £120 after fees loss.
Take care and thanks for all your advice and guidance
-
@David-l have fun, the most important thing!
-
@David-l I hate to see you go. Enjoy your new watch. I’m pretty sure it’s an awesome watch. Best of luck.
-
O ortles referenced this topic on
-
@David-l good luck with it.
-
I was the owner of a suunto race for the past few months and I just bought a garmin epix Pro and I must say it’s a huge leap forward in functionality and performance, I am glad I did the change to garmin.
-
@savvase And what extra does Garmin have that helps you become a better athlete? I am really just curious. Thanks!
-
@savvase said in Unfortunately time to go back to Garmin.:
…I must say it’s a huge leap forward in functionality and performance, I am glad I did the change to garmin.
Saying this and saying nothing is the same. As @Zdeněk-Hruška asks, what are the points where the watch is better and makes you train better? It’s an honest question.
-
I am not here to argue which one is better but I few things I want to point out, last week I did a 10k run and my steps at the end of the day was 220 steps and the blood oxygen sensor never gives me a reading higher than 75, and in terms of functionality I can use contactless payments, Spotify and any watch face I like. I am still using both suunto and Garmin and I must say the hardware of the suunto race is very good it luck’s on the software side if suunto can manage to fix this it will be a different story anyway that’s my opinion I am sure many of you will disagree but that’s ok.
-
@savvase It’s not about arguing or disagreeing. I just wanted to know the reasons because you just said that Garmin is better. Now I can see that for you steps and oxygen and payments and watchfaces… are the reasons. And that is ok. We both want something different from our outdoor and sports watch. If I wanted things like payments and Spotify I definitely wouldn’t buy Suunto in the first place because I know those things aren’t there right. But anyway
-
By “those things aren’t there” you mean the inaccurate readings of steps and oxygen and you don’t care and not to mention the build in heart rate sensor, this is clearly a sign that you refuse to see beyond suunto.
-
@savvase Hmm, why do you think so? I am well aware of all the other brands and what they are doing. Maybe you would be surprised:)
I just said that we both want different things from our watch. For example steps - for me it’s the least important metric ever. I don’t even look at it. And I don’t know the reason to know exactly how many steps I did and why that should be important for me.
Oxygen sensor works well for me but again, I don’t care. But I get that it could be more important for some people regarding their health issues for example.
But sorry for hurting your feelings. Enjoy your new watch -
I can assure you, you are the last person on earth that can heart my feelings!!
-
@savvase Well, I did the switch from S9B to SV one month ago. In my case blood oxigen and daily HR are very accurate, and I know that because two weeks ago I was ill and went to the doctor several times where they checked my O2 saturation, blood pressure and so, and the values in the watch and the medical devices were the same. Anyway, in any case, I would not trust my SV as a medical device, I mean I would never call my doctor saying that the watch says my saturation is 80%, if I feel unwell and the watch saturation is 80% then I would check the saturation with a medical device.
Regarding steps, if you run 10k and at the end of the day you only had 220 steps clearly something is wrong, nobody has complained for something so off, so is not a general/common issue. In your case I would check how I wear the watch (OHR and O2 saturation) and I would do a softreset and see if steps improve.
-
@cosme-costa
I’m fine with my suunto sportwatch, too.
I need some fantasy to find a name for a watch that supports me with paying my groceries
seriously, I don’t argue with someone who doesn’t like suunto anymore and prefers other brands. in the end it is the exactly same question like android or iphone. can you call, surf and text with them? yes to all. can you run, ski and cycle with garmin or suunto? yes to all, too.
finally it’s how we like the build quality, hardware and software ecosystem.
I recently summed up for myself that garmin and android have certain similarities and suunto and apple, too.
had things like complexity, customisation, streamline etc in mind.
-
@freeheeler But neither I wanted to argue. It’s probably my own bias but when I am buying an outdoor watch I am looking for other qualities than: Can I pay with it and how precise the step counter is.
But everybody has it’s own reasons I know. I just don’t like the certain way of communication (without valid arguments for example). -
People just need to read. Watches come with certain number of features. I understand the frustration if something doesn’t work as advertised. Bugs should be fixed ASAP.
What I don’t understand is buying a watch and being frustrated that it doesn’t have features that were never promised.
Also, please be realistic. Suunto Race is an amazing value for money. Yes, some watches offer more features, but I don’t think many watches offer this kind of built quality and this many features at this price point. Garmin epix pro sapphire, for example, is more than twice as expensive as Suunto race. Keep that in mind when doing a comparison.
-
@freeheeler @Zdeněk-Hruška I think Suunto has done a great job with the SV and even more with the SR. SR has the amazing Suunto hardware/build quality with an imbatible price compared with Garmin and other brands. This attracts more people, an some of these people maybe want a watch for healthier way of living with features that are more present in other brands than in Suunto.
When for somebody the most important things are steps, watch payments and some running, any smartwatch should be sufficient. I don’t care people liking more one brand or the other, really, is their money. I do not mind also that one pro uses one brand or the other, I do not think Kilian switched to Coros because their technology. BTW, and talking about Kilian, he was doing some tests in Font Romeu and he was using a chest strap, not the watch OHR or the Coros arm band, so sometimes before we complain we should know how the technology works and its limitations.
I don’t want to argue neither, I have asked sincerely what is making him say that Garmin is better, because maybe I’m missing something that can make me consider Garmin, even that my experience with Garmin is no so pleasant or lets say it is completely plain (My bike computer is and Edge 530, that doesn’t count steps but disconnects itself from the sensors (Garmin too), from time to time restarts itself mid activity, the uphill/downhill % it goes with a looooong delay, …)
