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Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • A Offline
    Akos Hajas @SlaSh
    last edited by 20 Aug 2018, 13:23

    @SlaSh 0_1534771371587_71651977-C1CE-437A-8DE1-F1F4EF03E7A3.jpeg

    1 Reply Last reply Reply Quote 0
    • A Offline
      Akos Hajas @SlaSh
      last edited by 20 Aug 2018, 13:25

      @SlaSh 0_1534771502334_A4579575-944E-443A-AAD8-B5764408AE9C.jpeg

      1 Reply Last reply Reply Quote 0
      • S Offline
        SlaSh Platinum Member @Akos Hajas
        last edited by 20 Aug 2018, 14:19

        @akoshajas could you do workout as tennis and sync to suunto app for testing? Might be that running activity is having different profile than tennis and after you changing it to tennis things are messed up.

        A 1 Reply Last reply 20 Aug 2018, 19:11 Reply Quote 0
        • B Offline
          Brad_Olwin Moderator
          last edited by 20 Aug 2018, 14:37

          I have another suggestion although this does not necessarily address the readings you are getting. 1. Do you have custom HR profiles set in the watch? There are profiles for general, running and biking. These need to be set, at least the general with your max HR.
          There may be an issue with the sport profile so we should check this out. Let us know how you have your HR profiles set.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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          • A Offline
            Akos Hajas @SlaSh
            last edited by 20 Aug 2018, 19:11

            @SlaSh I didn’t change now to Tennis…it’s the same issue…1_1534792244374_DC0BC94F-03F6-4A8A-A3B2-1ABA83842B2B.png 0_1534792244373_0C18BE10-DD70-4863-8CC0-28989E52AAD8.jpeg

            S 2 Replies Last reply 20 Aug 2018, 19:46 Reply Quote 0
            • B Offline
              Brad_Olwin Moderator
              last edited by 20 Aug 2018, 19:16

              I would delete and reinstall the app and reboot the watch 12s on upper button. If you have done both of those I am at a loss and we should check another sport profile before bug reporting.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              A 1 Reply Last reply 20 Aug 2018, 19:20 Reply Quote 0
              • A Offline
                Akos Hajas @Brad_Olwin
                last edited by 20 Aug 2018, 19:20

                @Brad_Olwin I didn’t already…It didn’t help

                1 Reply Last reply Reply Quote 0
                • S Offline
                  SlaSh Platinum Member @Akos Hajas
                  last edited by 20 Aug 2018, 19:46

                  @akoshajas what is value 8std erholung?

                  Z 1 Reply Last reply 20 Aug 2018, 19:50 Reply Quote 0
                  • Z Offline
                    Ze Stuart Gold Members @SlaSh
                    last edited by 20 Aug 2018, 19:50

                    @SlaSh Erholung = recovery time.

                    https://zulusierra.co

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                    • S Offline
                      SlaSh Platinum Member @Akos Hajas
                      last edited by 20 Aug 2018, 19:52

                      @akoshajas which app version you are using?

                      A 1 Reply Last reply 20 Aug 2018, 20:03 Reply Quote 0
                      • A Offline
                        Akos Hajas @SlaSh
                        last edited by 20 Aug 2018, 20:03

                        @SlaSh I tried both…1.2.0 (6211) and 1.2.1 (6311)
                        the same issue

                        1 Reply Last reply Reply Quote 0
                        • J Offline
                          Jani Kaikkonen Bronze Member
                          last edited by 21 Aug 2018, 02:46

                          I have same issue, but I’ve been using mountainbiking profile. Actually I have totally missed the info, that these values should be correct now, and I’ve thought this is how it is for now. But anyway, basically all the values differ from the ones in watch, here’s example of avg HR and max HR:
                          0_1534819396140_C45F6FAF-0B13-4D7C-9221-ED1CF58019D5.jpeg
                          0_1534819423047_C953990D-F339-4FB1-A196-95B97CA4B63D.jpeg

                          App version 1.2.1 (6311)
                          Watch FW 2.0.42

                          I’ll try deleting and reinstalling the app later.

                          S 1 Reply Last reply 21 Aug 2018, 04:48 Reply Quote 0
                          • S Offline
                            SlaSh Platinum Member @Jani Kaikkonen
                            last edited by SlaSh 21 Aug 2018, 04:48

                            @Jani-Kaikkonen do you have set advanced intensity zones for biking in the watch?

                            J 1 Reply Last reply 21 Aug 2018, 04:59 Reply Quote 0
                            • J Offline
                              Jani Kaikkonen Bronze Member @SlaSh
                              last edited by 21 Aug 2018, 04:59

                              @SlaSh nope, only the default.

                              S 1 Reply Last reply 21 Aug 2018, 06:45 Reply Quote 0
                              • S Offline
                                SlaSh Platinum Member @Jani Kaikkonen
                                last edited by 21 Aug 2018, 06:45

                                @Dimitrios-Kanellopoulos what is your thoughts?

                                1 Reply Last reply Reply Quote 0
                                • C Offline
                                  cosme.costa
                                  last edited by 21 Aug 2018, 07:29

                                  Sometimes, and not always, I get the same with trail running profile (with default HR zones and custom ones). If I’m not mistaken this was already reported.

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager
                                    last edited by 21 Aug 2018, 09:13

                                    Reported and should be fixed.

                                    Regarding steps in tennis , this is something cooking perhaps for a new release. Noted a lot of times and upvoted.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    S 1 Reply Last reply 21 Aug 2018, 09:18 Reply Quote 0
                                    • S Offline
                                      SlaSh Platinum Member @Dimitrios Kanellopoulos
                                      last edited by 21 Aug 2018, 09:18

                                      @Dimitrios-Kanellopoulos but how about HR values? They have them way off…

                                      A 2 Replies Last reply 21 Aug 2018, 11:49 Reply Quote 0
                                      • A Offline
                                        Akos Hajas @SlaSh
                                        last edited by 21 Aug 2018, 11:49

                                        @SlaSh I did today with Tennis…I have the same issue…;(((1_1534852016155_795E69A5-30DC-4FC8-B261-6B2F84B7E9E4.png 0_1534852016151_4C6B6D51-477D-4A65-B57A-4AF3C82AF532.jpeg
                                        Max HR and average HR way off

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                                        • A Offline
                                          Akos Hajas @SlaSh
                                          last edited by 21 Aug 2018, 12:18

                                          @SlaSh and after I did with walking new sport mode…the same issue…1_1534853840511_0C89BA43-EF10-49E7-BA19-A4E01F3EA990.jpeg 0_1534853840510_B812C88E-7AC7-4A05-81BC-F4F5187DAF5D.jpeg

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