Suunto Race inaccurate distance for pool swimming ..

[ahmetaktan]

@leafs93 i tried too what @herlas said but didnt work too.

[isazi]

@ahmetaktan this is being investigated, in the meanwhile a workaround seems to be to wait 7-10 seconds at the end before ending the activity.

[leafs93]

@isazi thanks for the workaround. Let me try it out.

[leafs93]

@isazi tried this over the weekend. Waited more than 10s before ending workout, but still showing zero distance on watch

[isazi]

@leafs93 okay thanks, then it does not always work as a workaround. Will report this.

[leafs93]

@isazi do u happen to know if the latest software update includes this bug fix too ? I don’t see it mentioned and was hoping it could be fixed

[isazi]

@leafs93 no, it is still being investigated, especially why it works for some and not for others.

[herlas]

@isazi not sure if it has been mentioned in other threads, do we know if 0 distance bug will get fixed in upcoming software update? Thx

[isazi]

@herlas I think so, I do not swim but heard it is fixed

[herlas]

@isazi 4 pool swims after new software update 2.35.34 and so far watch has displayed distance at the end of the swims, however in 1 out of the 4, SA showed 0 distance after the sync, not sure what’s the trigger for this. Putting it out there in case anyone is seeing similar issue.

[isazi]

@herlas does the App still shows 0 meters?

[herlas]

@isazi yes, but it has happened once only though.

[herlas]

@isazi 2nd time it reproduced today.

[suntd]

@herlas i had the same situation today with the Watch. Beside that the Watch was completly offtrack when measuring the distance. I swam 1000 m and it showed 1550 m even though i selected the pool length. I has before a Huawei gt2 and was offtrack with 50/100 m. Hope they can fix something

[Surferxxx]

@isazi it is not fixed. Still have the same issue every time I swim.
It just changed a little bit, now at the end of the swimming the watch shows the correct distance. In the Suunto app the distance is always 0.