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Suunto Race inaccurate distance for pool swimming ..

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  • L Offline
    leafs93 Bronze Member @isazi
    last edited by 25 Mar 2024, 15:06

    @isazi do u happen to know if the latest software update includes this bug fix too ? I don’t see it mentioned and was hoping it could be fixed

    I 1 Reply Last reply 25 Mar 2024, 15:11 Reply Quote 0
    • I Offline
      isazi Moderator @leafs93
      last edited by 25 Mar 2024, 15:11

      @leafs93 no, it is still being investigated, especially why it works for some and not for others.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      H 1 Reply Last reply 1 Jul 2024, 03:30 Reply Quote 1
      • H Offline
        herlas Silver Members @isazi
        last edited by 1 Jul 2024, 03:30

        @isazi not sure if it has been mentioned in other threads, do we know if 0 distance bug will get fixed in upcoming software update? Thx

        SRS Ti
        A3P (drill mode for pool swimming 🤦🤷)
        Galaxy Z Flip 3 / Galaxy S24+

        I 1 Reply Last reply 1 Jul 2024, 08:08 Reply Quote 0
        • I Offline
          isazi Moderator @herlas
          last edited by 1 Jul 2024, 08:08

          @herlas I think so, I do not swim but heard it is fixed

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          H S 2 Replies Last reply 9 Jul 2024, 14:51 Reply Quote 1
          • H Offline
            herlas Silver Members @isazi
            last edited by herlas 7 Sept 2024, 14:54 9 Jul 2024, 14:51

            @isazi 4 pool swims after new software update 2.35.34 and so far watch has displayed distance at the end of the swims, however in 1 out of the 4, SA showed 0 distance after the sync, not sure what’s the trigger for this. Putting it out there in case anyone is seeing similar issue.

            SRS Ti
            A3P (drill mode for pool swimming 🤦🤷)
            Galaxy Z Flip 3 / Galaxy S24+

            I 1 Reply Last reply 14 Jul 2024, 12:27 Reply Quote 0
            • I Offline
              isazi Moderator @herlas
              last edited by 14 Jul 2024, 12:27

              @herlas does the App still shows 0 meters?

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              H 1 Reply Last reply 14 Jul 2024, 18:05 Reply Quote 0
              • H Offline
                herlas Silver Members @isazi
                last edited by 14 Jul 2024, 18:05

                @isazi yes, but it has happened once only though.

                SRS Ti
                A3P (drill mode for pool swimming 🤦🤷)
                Galaxy Z Flip 3 / Galaxy S24+

                1 Reply Last reply Reply Quote 0
                • H Offline
                  herlas Silver Members
                  last edited by herlas 16 Jul 2024, 13:46

                  @isazi 2nd time it reproduced today.

                  1000015474.jpg 1000015473.jpg

                  SRS Ti
                  A3P (drill mode for pool swimming 🤦🤷)
                  Galaxy Z Flip 3 / Galaxy S24+

                  S 1 Reply Last reply 16 Jul 2024, 15:21 Reply Quote 1
                  • S Offline
                    suntd @herlas
                    last edited by 16 Jul 2024, 15:21

                    @herlas i had the same situation today with the Watch. Beside that the Watch was completly offtrack when measuring the distance. I swam 1000 m and it showed 1550 m even though i selected the pool length. I has before a Huawei gt2 and was offtrack with 50/100 m. Hope they can fix something

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      Surferxxx @isazi
                      last edited by 13 Aug 2024, 11:34

                      @isazi it is not fixed. Still have the same issue every time I swim.
                      It just changed a little bit, now at the end of the swimming the watch shows the correct distance. In the Suunto app the distance is always 0.

                      1 Reply Last reply Reply Quote 0
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