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Suunto Race inaccurate distance for pool swimming ..

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  • R Offline
    rifleman
    last edited by 14 Mar 2024, 09:12

    I’ve been using Suunto racing for months, and I set the pool length to 50 metres. For example, when I swim 500 metres, I get 550 metres, 600 metres, and 450 metres.

    I used to use Suunto 5 before switching to Race, and I never had a situation like this. I honestly don’t know how to repair it.

    I’m very desperate right now with Race. Anyone found a case like this? Can you tell me whether I need to modify or alter anything on the device?

    L 1 Reply Last reply 15 Mar 2024, 01:21 Reply Quote 0
    • L Offline
      leafs93 Bronze Member @rifleman
      last edited by 15 Mar 2024, 01:21

      @rifleman at least you got a distance. Many of us here got zero distance on our watch. This is something suunto has to fix . Their priority doesn’t seem to be on swims though

      R H 2 Replies Last reply 15 Mar 2024, 01:31 Reply Quote 0
      • R Offline
        rifleman @leafs93
        last edited by 15 Mar 2024, 01:31

        @leafs93 thank you very much for you advice. seem this is known issue in this furum.

        understand your point, some time, i don’t have the distance as well. i need to edit myself later.

        im now ok if this is the same issue with you guys. thanks again.

        so, i need to find another suunto for swim though.

        L 1 Reply Last reply 15 Mar 2024, 13:22 Reply Quote 0
        • L Offline
          leafs93 Bronze Member @rifleman
          last edited by 15 Mar 2024, 13:22

          @rifleman I have a wahoo rival used mainly for my swims. They are really cheap now as they are no longer focusing on their watch line. However I feel the watch is really good in tracking swims. So if u want can just try getting one off eBay.

          1 Reply Last reply Reply Quote 0
          • H Offline
            herlas Silver Members @leafs93
            last edited by herlas 15 Mar 2024, 14:06

            @leafs93 If I’m not wrong, Suunto vertical is also affected by this bug, showing 0 distance using default pool swim. I haven’t swam in a few months but can creating a customized swim pool sport mode be a workaround for 0 distance reported? I seemed to remember that’s how I did it on my SV. Create new swim pool mode and use swim distance field, also if you’re doing interval swim, add interval swim distance?

            Coming back to the issue reporter by @rifleman with swim distance over reported, I don’t have a SR but on my SV I only got 1 lap added to my total distance but again haven’t swam in a few months (will do soon 🙂 )

            I understand S5 was flawless, 50 meters off isn’t that bad 🙂 but 100% accuracy is always better. I’m sure you take care of following best practices for accurate distance measurement in the pool.

            My own tips for better distance measurement :
            A) make sure you streamline enough time after the turn at the wall, usually 2 or 3 secs work, you can verify depending on your swim technique .

            B) after reaching the wall, turning and streamlining , perform the first stroke with the hand where you have the watch on, this helps the watch know better you’re restarting swimming after the turn.

            Also see Suunto’s article:

            https://www.suunto.com/en-us/Support/faq-articles/lifecycle/how-to-get-more-accurate-pool-swim-tracking/

            SRS Ti
            A3P (drill mode for pool swimming 🤦🤷)
            Galaxy Z Flip 3 / Galaxy S24+

            L S 3 Replies Last reply 16 Mar 2024, 03:00 Reply Quote 1
            • L Offline
              leafs93 Bronze Member @herlas
              last edited by 16 Mar 2024, 03:00

              @herlas thanks! Let me try creating a pool swimming mode and see if they helps. Will update here again . I never had such issues with suunto 9, peak and pro but with SV and SR, both have this 0 distance issue. Frustrating part is that such issues should not take Suunto months to provide an update. Hence now I use my wahoo rival for my swims.

              1 Reply Last reply Reply Quote 0
              • S Offline
                seanvk @herlas
                last edited by 16 Mar 2024, 04:24

                @herlas Really helpful suggestions. I will give that a try as well.

                Suunto Race Titanium
                Suunto Vertical Titanium
                Suunto 9 Peak Pro Forest Green
                Suunto 9 Peak Moss Gray

                1 Reply Last reply Reply Quote 0
                • L Offline
                  leafs93 Bronze Member @herlas
                  last edited by 17 Mar 2024, 11:13

                  @herlas ok I just tried this suggestion but unfortunately I still got zero swim distance on my watch. Still the same result …

                  H 1 Reply Last reply 17 Mar 2024, 14:09 Reply Quote 0
                  • H Offline
                    herlas Silver Members @leafs93
                    last edited by herlas 17 Mar 2024, 14:09

                    @leafs93 sorry to hear that. Then the SR 0 swim distance but is not reproducing exactly the same on the SV.

                    Here’s how my custom swim pool screen looks like and I got both fields updating distance as I went. You don’t need to wait to be in the pool, you can try simulating the stroke while on the couch and see.

                    SmartSelect_20240317_090438_Suunto.jpg

                    SRS Ti
                    A3P (drill mode for pool swimming 🤦🤷)
                    Galaxy Z Flip 3 / Galaxy S24+

                    L 1 Reply Last reply 18 Mar 2024, 12:42 Reply Quote 0
                    • L Offline
                      leafs93 Bronze Member @herlas
                      last edited by 18 Mar 2024, 12:42

                      @herlas thanks for this. I did the exact format as you have shown, but the 0 distance still appeared. Sigh… just hope they fix it. Anyways I am using wahoo rival , so be it if they don’t fix it, just that I feel it is just not a complete watch now

                      A 1 Reply Last reply 19 Mar 2024, 08:05 Reply Quote 0
                      • A Offline
                        ahmetaktan @leafs93
                        last edited by 19 Mar 2024, 08:05

                        @leafs93 i tried too what @herlas said but didnt work too.

                        I 1 Reply Last reply 19 Mar 2024, 09:20 Reply Quote 0
                        • I Offline
                          isazi Moderator @ahmetaktan
                          last edited by 19 Mar 2024, 09:20

                          @ahmetaktan this is being investigated, in the meanwhile a workaround seems to be to wait 7-10 seconds at the end before ending the activity.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          L 2 Replies Last reply 20 Mar 2024, 05:18 Reply Quote 1
                          • L Offline
                            leafs93 Bronze Member @isazi
                            last edited by 20 Mar 2024, 05:18

                            @isazi thanks for the workaround. Let me try it out.

                            1 Reply Last reply Reply Quote 0
                            • L Offline
                              leafs93 Bronze Member @isazi
                              last edited by 25 Mar 2024, 00:04

                              @isazi tried this over the weekend. Waited more than 10s before ending workout, but still showing zero distance on watch

                              I 1 Reply Last reply 25 Mar 2024, 10:19 Reply Quote 2
                              • I Offline
                                isazi Moderator @leafs93
                                last edited by 25 Mar 2024, 10:19

                                @leafs93 okay thanks, then it does not always work as a workaround. Will report this.

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                L 1 Reply Last reply 25 Mar 2024, 15:06 Reply Quote 0
                                • L Offline
                                  leafs93 Bronze Member @isazi
                                  last edited by 25 Mar 2024, 15:06

                                  @isazi do u happen to know if the latest software update includes this bug fix too ? I don’t see it mentioned and was hoping it could be fixed

                                  I 1 Reply Last reply 25 Mar 2024, 15:11 Reply Quote 0
                                  • I Offline
                                    isazi Moderator @leafs93
                                    last edited by 25 Mar 2024, 15:11

                                    @leafs93 no, it is still being investigated, especially why it works for some and not for others.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    H 1 Reply Last reply 1 Jul 2024, 03:30 Reply Quote 1
                                    • H Offline
                                      herlas Silver Members @isazi
                                      last edited by 1 Jul 2024, 03:30

                                      @isazi not sure if it has been mentioned in other threads, do we know if 0 distance bug will get fixed in upcoming software update? Thx

                                      SRS Ti
                                      A3P (drill mode for pool swimming 🤦🤷)
                                      Galaxy Z Flip 3 / Galaxy S24+

                                      I 1 Reply Last reply 1 Jul 2024, 08:08 Reply Quote 0
                                      • I Offline
                                        isazi Moderator @herlas
                                        last edited by 1 Jul 2024, 08:08

                                        @herlas I think so, I do not swim but heard it is fixed

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        H S 2 Replies Last reply 9 Jul 2024, 14:51 Reply Quote 1
                                        • H Offline
                                          herlas Silver Members @isazi
                                          last edited by herlas 7 Sept 2024, 14:54 9 Jul 2024, 14:51

                                          @isazi 4 pool swims after new software update 2.35.34 and so far watch has displayed distance at the end of the swims, however in 1 out of the 4, SA showed 0 distance after the sync, not sure what’s the trigger for this. Putting it out there in case anyone is seeing similar issue.

                                          SRS Ti
                                          A3P (drill mode for pool swimming 🤦🤷)
                                          Galaxy Z Flip 3 / Galaxy S24+

                                          I 1 Reply Last reply 14 Jul 2024, 12:27 Reply Quote 0
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