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    SOFTWARE UPDATE 2.33.12 - Q1 2024

    Scheduled Pinned Locked Moved Watches
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    • D Offline
      Draculax
      last edited by

      Hi everyone

      I’m a new user of Suunto Race Black, I don’t have much experience with this type of device but I would like to share my thoughts about the new update:

      • the update process went without a problem
      • device responds correctly, no problems with the operation of the buttons and crown

      problems that appeared after the update:

      • already twice the watch could not synchronize data with the phone (Samsung Glaxy S21) - restarts of the phone helped.
      • there were problems with data synchronization between the watch and the Suunto app - in my case, the sleep tracking data differed between what was in the watch and in the app. In the app the data was incomplete, 2 hours were missing, I thought the data would be completed on the next sync. Unfortunately, this did not happen. According to the information I was able to find on the forum, it was necessary to perform a reinstallation of the application. It helped, for 2 days. Today the situation repeated, again the data in the application is incomplete.
        I noticed that the problem may occur when the watch has not yet registered that the user got out of bed, or has not finished recording the sleep data, because when I checked the sleep registration status on the watch, the message summarizing the sleep time did not appear. It appeared only after several seconds indicating the total value of slept hours unfortunately incomplete data had already been synchronized in the application.
      1 Reply Last reply Reply Quote 0
      • gerasimosG Offline
        gerasimos Bronze Member @enneo
        last edited by

        @enneo this is watchface? there is the same available in SV?

        Suunto Vertical Ti
        Suunto S9 gen1
        Suunto Ambit3 peak

        BrunoHB 1 Reply Last reply Reply Quote 0
        • BrunoHB Offline
          BrunoH Gold Members @gerasimos
          last edited by

          @gerasimos no, unfortunately this watchface is not available for Vertical.

          Compasses: M-311, A-10, SK-7
          Diving: Finnlight Navy 90, Vyper
          Sports: Metron, S7, S9B and Vertical

          1 Reply Last reply Reply Quote 1
          • O Offline
            ODo67 @RaDeck
            last edited by

            @RaDeck The problem has been identified for the Race by several users and has been reported, I believe, to the Suunto teams. I don’t know about the Vertical. I’ll take advantage of this answer to point out an observation from my training today: when navigating a trail outing, the data screens don’t suffer from the reported readability problems. In any case, on one outing (4h30 all the same). Coincidence or not?

            1 Reply Last reply Reply Quote 1
            • M Offline
              Meneillos
              last edited by

              Hi! Mi S Race has been acting weird after the SW update when it is in the water, specially in the shower. It is like if the water drops operate the touchscreen and the watch goes mental through all screens and functions. Has anyone else noticed something similar?

              vjakubV gizmoG EgikaE 3 Replies Last reply Reply Quote 0
              • vjakubV Offline
                vjakub @Meneillos
                last edited by

                @Meneillos I had this experience even with the previous fw but now it appears even more sensitive.

                1 Reply Last reply Reply Quote 1
                • gizmoG Offline
                  gizmo @Meneillos
                  last edited by gizmo

                  @Meneillos said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

                  Hi! Mi S Race has been acting weird after the SW update when it is in the water, specially in the shower. It is like if the water drops operate the touchscreen and the watch goes mental through all screens and functions. Has anyone else noticed something similar?

                  This problem has existed in Race from the very beginning. It is not possible to lock the screen/keys outside of activity.

                  I have been using Garmin, Polar, Coros and Suunto watches for 20 years for running and cycling. I currently have Suunto Race.

                  I 1 Reply Last reply Reply Quote 1
                  • EgikaE Offline
                    Egika Platinum Member @Meneillos
                    last edited by

                    @Meneillos said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

                    Hi! Mi S Race has been acting weird after the SW update when it is in the water, specially in the shower. It is like if the water drops operate the touchscreen and the watch goes mental through all screens and functions. Has anyone else noticed something similar?

                    I had the same all the time before the update already.
                    Before going into the shower or water, I now use the DND function, which I’ve assigned to the top button shortcut. Thus the watch will not wake up and not be affected by water on the screen.

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    1 Reply Last reply Reply Quote 4
                    • M Offline
                      Matze Bronze Member
                      last edited by

                      I have the same sync problems of activities between Suunto Race and Sunto App running on an iPhone after the update as mentioned by @Draculax and @Niclas-Brundell . Haven’t found a solution yet. I tried to re-sync a couple of times with re-start of all devices, etc. still no success.

                      Anyone else experiencing such connectivity/sync problems?

                      Mff73M 1 Reply Last reply Reply Quote 0
                      • Mff73M Offline
                        Mff73 @Matze
                        last edited by

                        @Matze
                        it seems :
                        https://forum.suunto.com/topic/10512/unable-to-connect-sync-vertical-with-suunto-app-since-last-update/78

                        and
                        https://forum.suunto.com/post/142152

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        M 1 Reply Last reply Reply Quote 0
                        • M Offline
                          Matze Bronze Member @Mff73
                          last edited by

                          @Mff73 thank you for pointing me to the correct thread!

                          1 Reply Last reply Reply Quote 0
                          • I Offline
                            Iggge @gizmo
                            last edited by

                            @gizmo One of the strangest things with Suunto is that we can’t lock the watch when not exercising. Suunto please, please add this to the next update

                            TieutieuT gerasimosG 2 Replies Last reply Reply Quote 7
                            • TieutieuT Offline
                              Tieutieu Platinum Member @Iggge
                              last edited by Tieutieu

                              @Iggge hum…watch automatically locks itself when not exercising, after around a min of inactivity. You need to press a button to reactivate it
                              (Works for sur on S9pp and SV)

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              M I 2 Replies Last reply Reply Quote 2
                              • gerasimosG Offline
                                gerasimos Bronze Member @Iggge
                                last edited by

                                @Iggge i have made a lot of requests for that function… After ambit peak does exist in any model and it’s so simple…

                                Suunto Vertical Ti
                                Suunto S9 gen1
                                Suunto Ambit3 peak

                                1 Reply Last reply Reply Quote 0
                                • C Offline
                                  claenn @e6321
                                  last edited by

                                  @e6321 said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

                                  FYI airplane mode in control panel doesn’t do anything.

                                  Same here (S9PP)
                                  I have to go into the settings, connectivity, to activate the airplane mode for real, and to cut the bluetooth connection to the iPhone.

                                  But the airplane switch in the control panel has no effect, the iPhone still synchronises with the watch.

                                  1 Reply Last reply Reply Quote 0
                                  • N Offline
                                    Neblazok
                                    last edited by

                                    Hi !
                                    I have a weird bug on my 9PP since the update.
                                    In “Gym Timer” for example, the lap button don’t do anything, it just record a lap.
                                    It used to go to the next exercice or something.
                                    Am I the only one ?

                                    enriqueescomsE F 2 Replies Last reply Reply Quote 1
                                    • M Offline
                                      Meneillos @Tieutieu
                                      last edited by

                                      @Tieutieu not the Race, at least. I get in the shower with the watch locked and as soon as the water drops start to hit the touchscreen it goes throug menus, screens, etc.

                                      ChrisAC 1 Reply Last reply Reply Quote 0
                                      • enriqueescomsE Offline
                                        enriqueescoms @Neblazok
                                        last edited by

                                        @Neblazok said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

                                        Hi !
                                        I have a weird bug on my 9PP since the update.
                                        In “Gym Timer” for example, the lap button don’t do anything, it just record a lap.
                                        It used to go to the next exercice or something.
                                        Am I the only one ?

                                        @Neblazok On my 9PP this also happens on any screen except for the “Gym Timer” screen, where the bottom button does work.

                                        Suunto 9 Peak Pro (all black version)

                                        1 Reply Last reply Reply Quote 0
                                        • F Offline
                                          fv4500 Bronze Member @Neblazok
                                          last edited by

                                          Hi @Neblazok, FYI we’re discussing this issue in this post, in the context of the 7 Minute Workout S+App! Some code got lost in the last update? If anyone can confirm/replicate the issue, it would be useful, thanks!

                                          1 Reply Last reply Reply Quote 0
                                          • ChrisAC Offline
                                            ChrisA Platinum Member @Meneillos
                                            last edited by

                                            @Meneillos for me water drops won’t unlock the Race screen, if raise to wake is set to display only. Haven’t tested below the shower (don’t wear my watch then) but just tried it outdoors while in the rain. IMG_20240404_154540.jpg

                                            EgikaE M 2 Replies Last reply Reply Quote 2
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