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    SOFTWARE UPDATE 2.33.12 - Q1 2024

    Scheduled Pinned Locked Moved Watches
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    • T Offline
      The_77 Silver Members
      last edited by The_77

      Small bug (9PP): When using usual touchscreen off, if you go into navigation during an activity, and then go down to options like routes/POI/etc, touchscreen works, which surely can’t be intended. Can swipe in menus.

      Suunto Spartan Trainer Wrist HR / 9PP Refurb

      W 1 Reply Last reply Reply Quote 1
      • W Offline
        Wilson75 @The_77
        last edited by

        I am facing strange behavior with map also.
        I don’t know if I’m misusing the map function but I remember (before update) that when I used my map during an activity, a few seconds after manipulating the map with the touchscreen to look around me, the display automatically returned to my current position. It was sometimes annoying because I hadn’t finished my research.

        Now I have the opposite problem, after my search on the map, the map remains at the same location of my research and I sometimes have difficulty to get back to my current location.

        I hope that I am clear 🙄

        Suunto Vertical Titanium
        Suunto Wing
        SA (bêta) on Pixel 9pro

        S9B Titanium (sold)
        SSU (sold)

        Arnaud LclrA Brad_OlwinB 2 Replies Last reply Reply Quote 0
        • Arnaud LclrA Offline
          Arnaud Lclr Bronze Member @Wilson75
          last edited by

          @Wilson75 double tap on the screen and the map returns centred on your position.

          After 8 years with Garmin and several watches in different ranges, I switched to Suunto in 2023, with the Race.

          W TieutieuT 2 Replies Last reply Reply Quote 4
          • W Offline
            Wilson75 @Arnaud Lclr
            last edited by

            @Arnaud-Lclr I feel so lonely … thanks 😉

            Suunto Vertical Titanium
            Suunto Wing
            SA (bêta) on Pixel 9pro

            S9B Titanium (sold)
            SSU (sold)

            1 Reply Last reply Reply Quote 0
            • TieutieuT Offline
              Tieutieu Platinum Member @Arnaud Lclr
              last edited by

              @Arnaud-Lclr For me it’s a “simple tap” that make the map centered again.
              Anyway for me it’s a nice improvement

              Suunto’s devices at home :
              Vertical titanium solar
              Suunto Race S
              S9pp titanium sand
              Suunto Wing
              S9B titanium Ambassador edition, A3P, X6

              1 Reply Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @Wilson75
                last edited by Brad_Olwin

                @Wilson75 This behavior was implemented for the ruler on the map. If the map auto-centered while using the ruler it would be quite frustrating. One tap should re-center.

                F 1 Reply Last reply Reply Quote 2
                • F Offline
                  fleblanc01 @Brad_Olwin
                  last edited by

                  @Brad_Olwin kudos to suunto, this is simple and works great

                  DrSilverthornD 1 Reply Last reply Reply Quote 1
                  • DrSilverthornD Offline
                    DrSilverthorn @fleblanc01
                    last edited by

                    I was using the treadmill activity with a custom S+ guide for an interval workout. I started the activity. I then decided to change the S+ guide to the manual interval app. So I went into settings, enabled the manual interval app and disabled the custom S+ interval guide, and then resumed the activity. What I found was that the originally selected custom S+ guide was used instead of the manual interval app.

                    Maybe you can’t change s+ apps during an activity and this is by design - but if so, the watch should not allow you to change any of them via settings.

                    And on a different matter - the OHR is ever so slightly improved for me. On a very warm day (32C+), the readings can be quite good. But even at 30C or lower, they can be spotty or cadence locked. In fact, cadence lock seems to be an issue for the OHR (at least for me).

                    Suunto Vertical Ti Solar, Garmin Enduro, Polar VV2

                    1 Reply Last reply Reply Quote 1
                    • zanxionZ Offline
                      zanxion @Tami999
                      last edited by zanxion

                      @Tami999 I solved it on my watch by doing nothing on Thursdays 😁
                      Kiddin’ of course. I just realized it on mine too and it seems to always happen on the first column of the five.

                      Life is like a bicycle. To keep your balance, you must keep moving.

                      1 Reply Last reply Reply Quote 0
                      • C Offline
                        cemoi71
                        last edited by

                        I had a strange issue on my s9pp with the firmware, which leads to think that some bugs are still inside else where.
                        somehow a king of buffer overflow or something like that.
                        One day last week I trigger a training as aerobic, and 1st i activated the bleep test from suuntoplus. But delete it and and make a new one and deactivate the function (wasn’t needed obviously).
                        Then the next days i made the same training, and every time that i triggered it, appeared around 10 or 12 min some beep and vibrations from the watch at irregularly moments until the end of training sometimes 2 or 3 time spaced on few seconds, and was really hard for some session to concentrate me because of this.
                        The watch displayed nothing special different when it came.
                        And after a week I had a look on the app by each training, and by some of them, the bleep test data appears , by other not.
                        The only action that I found to stop it, was to deactivate (uninstall the suuntoplus bleep test) and restart the watch…
                        Had someone experiences a similar issue ?
                        I’m thinking about to create a separate topic of this eventual issue or bug…

                        suunto 9 peak pro
                        Custom Android (LineageOS)

                        1 Reply Last reply Reply Quote 0
                        • A Offline
                          Artus Diver @Ecki D.
                          last edited by

                          @Ecki-D, @Brad_Olwin
                          I would also like to get detailed information about this new functionality, but it is not in the documentation.
                          For me it sometimes works and sometimes it doesn’t.
                          To be precise, to force this new function to work, the speeds must be much higher than, for example, “autopause” and the reaction time is very long.
                          The guys from Suunto support suggested a factory reset, but I don’t need this function that much to lose the collected data on the watch.

                          P.S. I checked several times on two SV copies and this function has difficulty working in non-standard modes.
                          Maybe it’s accidental?
                          I’m curious about other users’ comments.

                          Suunto Viper
                          Suunto HelO2
                          Suunto Ambit 3 PEAK
                          Suunto 9 Baro Titanium
                          Suunto Vertical

                          EgikaE Brad_OlwinB 2 Replies Last reply Reply Quote 2
                          • EgikaE Offline
                            Egika Platinum Member @Artus Diver
                            last edited by Egika

                            @artusdiver @Ecki-D @Brad_Olwin

                            Here’s some more detail about this warning:

                            There are two different reminders. A “resume reminder” and an “abnormal speed (stop) reminder”.

                            • The abnormal speed is checked only in selected activities:
                              running, trail running, walking, trekking, hiking, golf, nordic walking, orienteering and open water swimming.
                              The warning is triggered when the speed is >36km/h for 10s or more than 20km.

                            • The resume reminder is always active.
                              It appears, when the activity is paused and the speed >5.4km/h for 5s

                            *When the reminder is dismissed, it will not pop up again with speed changes. Only after the exercise state is changed.

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - TI Canary - Titanium Courtney

                            surfboomerangS 1 Reply Last reply Reply Quote 9
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @Artus Diver
                              last edited by

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
                              • surfboomerangS Offline
                                surfboomerang @Egika
                                last edited by

                                @Egika said in SOFTWARE UPDATE 2.33.12 - Q1 2024:

                                The abnormal speed is checked only in selected activities:
                                running, trail running, walking, trekking, hiking, golf, nordic walking, orienteering and open water swimming.

                                and windsurfing 😉

                                Suunto Vertical Titanium Solar
                                OnePlus Nord 4

                                1 Reply Last reply Reply Quote 1
                                • wmichiW Offline
                                  wmichi
                                  last edited by wmichi

                                  Since the update to 2.33.12 the touchscreen of my Vertical becomes unresponsive sometimes (in normal use, not during training). Buttons still work in this situation. The only way to make it work again is to do a soft reset. It happens once a day, sometimes twice a day and at other times it keeps working for two or three days. I don’t see any pattern. Sometimes it happens after an activity and at other times I don’t do anything with the watch for hours, and then, when I try to swipe or select a widget, the touchscreen is unresponsive. I never had this issue before the latest update.

                                  Second thing: I am not 100% sure and maybe my mind plays tricks on me, but I think something has changed how the backlight works during training. Before the latest update, I never had any problems in changing light conditions (sun/shadows) like in a forrest, when I run below a bridge or pass a short tunnel. The backlight always came on reliably when I raised my wrist. Now the backlight always stays off. I also tested it while sitting in the sun: Hold the watch in the sunlight, then cover the screen and do the raise to wake gesture. It takes 3 to 5 seconds until the backlight turns on. And sometimes it doesn’t turn on at all. Totally unreliable…

                                  Third thing: Again the backlight, when I am in the activity options (long press middle button during training) and I activate the toggle “Backlight”, nothing changes. Again, I am not sure (oh god my brain), but I could swear on the last firmware, this simply turned on the backlight permanently. Now this toggle doesn’t make any difference.

                                  Anybody else with these problems?

                                  Sergei LadeishchikovS S Todd DanielczykT Fenr1rF 4 Replies Last reply Reply Quote 1
                                  • Sergei LadeishchikovS Offline
                                    Sergei Ladeishchikov Bronze Member @wmichi
                                    last edited by

                                    @wmichi I sometimes have problems with the screen touch, sometimes it’s after a workout on the summary page, sometimes it’s after the sleep summary, sometimes it’s just when checking the time and changing the data field on the watch face (by the way, there was one time I changed the data on the watch face by pressing my finger, but the data did not change, I tried pressing and pressing, and then the data began to scroll through on its own, without pressing. It looks like some kind of freeze.) All this happens rarely, sometimes I solve it by rebooting, sometimes I do nothing and leave the watch alone , later the touchscreen starts working.

                                    1 Reply Last reply Reply Quote 1
                                    • S Offline
                                      slurpnik @wmichi
                                      last edited by

                                      @wmichi yes, I see the same issues. Touch screen for me became unresponsive twice so far, with at least a week in between when it worked. Also solved by soft-reset. It is somewhat annoying, but definitely does not happen every day like for you - that’s terrible!

                                      Watch: Suunto Vertical (titanium solar canyon)

                                      1 Reply Last reply Reply Quote 1
                                      • TieutieuT Offline
                                        Tieutieu Platinum Member
                                        last edited by Tieutieu

                                        those issues (sync, non-responsive) are really strange.
                                        My SV works like a charm after update. It’s was already working fine before.
                                        None of my friends using SV or SR have problems either.
                                        Probably some settings combination in exercice that may cause that.

                                        Suunto’s devices at home :
                                        Vertical titanium solar
                                        Suunto Race S
                                        S9pp titanium sand
                                        Suunto Wing
                                        S9B titanium Ambassador edition, A3P, X6

                                        1 Reply Last reply Reply Quote 1
                                        • wmichiW Offline
                                          wmichi
                                          last edited by

                                          I don’t have those serious sync issues but something similar. I still have my 9PP and use it once in a while. While I never have an issue to switch in SA from Vertical to the 9PP, the other way around doesn’t work flawlessly. I would say in 5 out of 10 times SA doesn’t find the Vertical. The only way to fix the issue is a soft reset. I also had a Race, which I have sold yesterday. On the Race the exact same problem. Switching Race to 9PP: no problem. 9PP to Race: in 50% of the cases soft reset to make it work.

                                          1 Reply Last reply Reply Quote 0
                                          • Todd DanielczykT Offline
                                            Todd Danielczyk Gold Members @wmichi
                                            last edited by Todd Danielczyk

                                            @wmichi I have had similar, with old and new firmware where the touch screen becomes unresponsive. Three to date; once during charging once during use on old firmware, this morning after waking up and checking sleep summary on new firmware.

                                            I cannot say there is a specific sequence that causes it or prove anything out to check/test but it always becomes responsive after a soft restart. the buttons always work but it seems like the digitizer hangs up for some reason.

                                            1 Reply Last reply Reply Quote 0
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