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    Unable to connect / sync vertical with suunto app since last update

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Mff73M Offline
      Mff73 @ortles
      last edited by

      @ortles said in Unable to connect / sync vertical with suunto app since last update:

      Very funny guys, but this has nothing to do with an imagined problem which can be solved by placebos.

      i didn’t say that the problem is a fake one, i used this analogy to express myself (maybe wrongly) that i am ready to test any testing FW (so not a placebo ok), but as a bug-free user and help validating that this testing FW doesn’t create side effects.
      placebo may not be the right word, as theorically it would have been like testing a “fake” FW and see if issue is still there for people who already have issues.
      Sorry for the wrong funny words i used.

      PS : i installed yesterday this testing FW on my watch, and i don’t experience new issues than before for now.

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      freeheelerF O 2 Replies Last reply Reply Quote 4
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager
        last edited by

        We are working on the fix and some news should come in today

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        1 Reply Last reply Reply Quote 10
        • freeheelerF Offline
          freeheeler @Mff73
          last edited by

          @Mff73
          I understood you well 🙂 👍

          @Dimitrios-Kanellopoulos
          awesome news and another proof that Suunto listens and cares 😍

          living sideways

          1 Reply Last reply Reply Quote 1
          • O Offline
            ortles Silver Members @Mff73
            last edited by

            @Mff73

            Ah OK, a misunderstanding from my side, thanks for clarifying! 👍

            First results are promising, I will check out everything this evening with a little running unit.

            Mff73M 1 Reply Last reply Reply Quote 3
            • Mff73M Offline
              Mff73 @ortles
              last edited by

              @ortles said in Unable to connect / sync vertical with suunto app since last update:

              First results are promising, I will check out everything this evening with a little running unit.

              fingers crossed on my side that “your” issues are not transfered to my “formerly bug free watch” 🥳

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              O 1 Reply Last reply Reply Quote 5
              • O Offline
                ortles Silver Members @Mff73
                last edited by

                @Mff73

                With all due caution, after today’s workout with vertical my mood is very positive, so I don‘t think you have to worry about that 👍🥳

                Mff73M 1 Reply Last reply Reply Quote 1
                • Mff73M Offline
                  Mff73 @ortles
                  last edited by

                  @ortles
                  Still bug free for me today as well after 1h run yesterday.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  1 Reply Last reply Reply Quote 2
                  • Lukáš BlažekL Offline
                    Lukáš Blažek @ortles
                    last edited by

                    @ortles Hello, a small upgrade from my side - my watch is on its way today from the local Suunto service directly to Finland 🙈

                    Suunto Core All Black
                    Suunto 5 All Black
                    Suunto Race Titanium Charcoal

                    Mff73M 1 Reply Last reply Reply Quote 1
                    • Mff73M Offline
                      Mff73 @Lukáš Blažek
                      last edited by

                      @Lukáš-Blažek
                      keep us updated if you will receive a new watch or your previous one with testing FW in it 🙂 (which i doubt).

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 1
                      • sartoricS Offline
                        sartoric Moderator
                        last edited by

                        You’ve probably already seen THIS

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 14 - One UI 6.1
                        Suunto App Android 5.2.5 beta
                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

                        Lukáš BlažekL 1 Reply Last reply Reply Quote 0
                        • Lukáš BlažekL Offline
                          Lukáš Blažek @sartoric
                          last edited by Lukáš Blažek

                          @sartoric yes, I just talked to the service - before they send the watch to Finland, they will first try to upload the 2.33.16 beta (they already have it too) if the bug is solved, they will return it to me and they will not go to Helsinki 😉

                          Suunto Core All Black
                          Suunto 5 All Black
                          Suunto Race Titanium Charcoal

                          1 Reply Last reply Reply Quote 0
                          • pavel.samokhaP pavel.samokha locked this topic on
                          • pavel.samokhaP Offline
                            pavel.samokha
                            last edited by

                            Let’s continue discussion in the https://forum.suunto.com/topic/10753/beta-firmware-for-sync-issues-2-33-16

                            Opinions expressed are solely my own and do not express the views or opinions of my employer

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