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    Media controls not working

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    • M Offline
      maszop Bronze Member @VladoD
      last edited by

      @VladoD It’s some kind of problem with music permissions on your phone.
      I guess this problem started after one of the SuuntoApp or Android updates.
      Restoring these settings for SuuntoApp or restarting the phone helps.

      1 Reply Last reply Reply Quote 3
      • gontzalffG Offline
        gontzalff @verocoboc
        last edited by

        @verocoboc said in Media controls not working:

        I’m having problems with my media controls since the last update. I can see what’s playing, but I can’t use the controls neither with the touch screen nor with the buttons. I already tried unparing my watch and paring it again. Anyone has the same problem?

        Mismo problema

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        • V Offline
          verocoboc @pavel.samokha
          last edited by

          @pavel-samokha Samsung Galaxy S22 Ultra

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          • Michaël POINTEAUM Offline
            Michaël POINTEAU
            last edited by

            Same problem here. I thought the other day I had understood why it was greyed… But it’s actually apparently not the only factor.

            For sure one factor: you can’t have your watch in “Eco” mode.

            But for few days now I can’t control media anymore even without that the ECO mode active.

            Fenr1rF Michaël POINTEAUM 2 Replies Last reply Reply Quote 0
            • Fenr1rF Offline
              Fenr1r @Michaël POINTEAU
              last edited by

              @Michaël-POINTEAU Perhaps https://forum.suunto.com/post/145481

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              • Michaël POINTEAUM Offline
                Michaël POINTEAU @Michaël POINTEAU
                last edited by

                @Michaël-POINTEAU said in Media controls not working:

                Same problem here. I thought the other day I had understood why it was greyed… But it’s actually apparently not the only factor.

                For sure one factor: you can’t have your watch in “Eco” mode.

                But for few days now I can’t control media anymore even without that the ECO mode active.

                A phone (Samsung S23) restart has fixed the situation this morning for me.

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                • A Offline
                  aus95
                  last edited by

                  I’ve noticed the same issue several times, I agree that it’s something related to the app (I’m on Android with a pixel 7).

                  For what it’s worth, the fastest work-around I’ve found is to long press on the Suunto app to bring up it’s system options, select app info and then force stop the app and re-open it. That seems to resolve the issue and takes less time than restarting your phone.

                  Stefano M64S Michaël POINTEAUM 2 Replies Last reply Reply Quote 3
                  • Stefano M64S Offline
                    Stefano M64 Silver Members @aus95
                    last edited by

                    @aus95 thank you a lot, that worked for me!

                    Suunto Vector . Vector HR . Core . Race & Race S

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                    • Michaël POINTEAUM Offline
                      Michaël POINTEAU @aus95
                      last edited by Michaël POINTEAU

                      @aus95 thank you !!! Just tested. It worked for me too.

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                      • Spyros MichaloS Offline
                        Spyros Michalo
                        last edited by

                        hello, i had the same issue, race model, samsung phone.
                        long tap app-> info -> permissions (calls, notifications, camera…media control)

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