Suunto Race S general discussion

[isazi]

@EzioAuditore then I would suggest a hard reset, or contact support. Not sure if there is anything wrong with the Connecticut map, or the particular area where @bnorthrop is

[bnorthrop]

@isazi Thank you. I was hoping to avoid a hard reset simply out of laziness; I had already downloaded several maps, set up custom sport modes, etc. which I would have to do again with a hard reset. But I went ahead with a hard reset yesterday and now the map shows up perfectly both in general and during activities. So that’s good!

However, I’ve now had two other weird things happen. Last night I was riding my bike on the turbo trainer and about 1 hour into the ride I noticed the screen on my Race S had frozen (none of the data fields were changing, not even the time). None of the buttons worked either: I couldn’t pause, lap, or change the screen. Eventually I held the upper right button to initiate a soft reset. Once it booted up it had recorded the time of the activity, but none of the heart rate data. Weird.

Then this morning I did an open water swim and the Race S stopped recording a GPS track part way through. The time and heart were still recorded, but the GPS stopped about 400 m from where I actually finished (it thought I finished in the middle of the lake!).

I also did a trail run at lunch today and the Race S recorded everything perfectly, so hopefully the trainer ride and open water swim were just fluke events. Fingers crossed!

[Tomi Nieminen]

@Michal747

I’ve got same kind of situation too with Race S.
After doing that it went to “Service Mode” where I could restart the watch by holding upper button 12 sec.

That didn’t help and it went again to Service Mode. Second time I reset the watch to Factory Settings after new restart. That helped for 10 to 15 min.

After that I sent the watch to Suunto service and they replaced it with a new Race S and that worked as it should…

…until today, after two weeks, it started doing same thing again. But tis time it doesn’t do anything. It just stays in Service Mode…

I’m using 24/7 heart rate monitoring and HRV measuring at nights, if that fills some memory quota too full. This could be relating with some setting I have, If this is not a problem with all Race S users…
…or I’m just that lucky to get two broken watches in a row…

I hope the core reason is found and fixed soon. Hopefully in next SW update.

[far-blue]

I’ve only ever had crashing issues with suunto watches when a suunto plus app is involved - I don’t suppose either of you were using suunto plus apps were you?

[Fabii85]

Does the S have running estimated and does it shoe your lactate threshold?

[isazi]

@Fabii85 yes, same as Race and Ocean.

[far-blue]

@isazi I can see the race estimates on my S but I’ve not found the lactate threshold - where’s it hiding?

[Desdinova]

@far-blue On mine its below the race estimates - if you’re not seeing it, try doing a LT test via the S+ app

[isazi]

@far-blue if you do not see it, it is because the algorithm does not have enough confidence to give you a value. And, the quality of this algorithm is very bad IMHO. Better wait a couple of weeks and get something better than that.

[gerstlauer]

@isazi I haven’t ever seen Lactate Threshold on the Race S, despite logging hundreds of km of running. I’m aware it’s on the Race, but is it supposed to be on the Race S also (not including the anaerobic threshold plus app)?

[isazi]

@Matt-Cooper-Kay I would need to ask, I was under the impression that Race S licensed the same algorithms of the Race, but could be that this is not the case (I would actually hope so, that threshold algorithm is not useful)

[marvelousspeedy]

Hey there ️

Whats with the digital crown are there any common problems when it gets dirty? I had a Samsung Smartwatch years ago and i had much problem at the crown with dirt and saltwater.

I am working a lot with sand thats my problem…

Thanks for your answer.

[Stoke80]

Hi there

I think the sleep report in the morning on the Suunto Race S has too much of a delay (e.g. compared to the Suunto Vertical). With the Vertical, I received it quite quickly after getting up. With the Race S it takes about 10 minutes.

This morning I didn’t get a report at all because I put the watch on the charger about five minutes after getting up (this is my personal error analysis)

Basically, however, sleep tracking works for me without any problems.

[suuntastic]

Think there could be something special with the beginning of UTMB week next monday

[dulko79]

News about Race S Titanium about to be kicked off next week is circulating Reddit.

[Ze Stuart]

@dulko79 stands to reason: I just bought the purple Race, after losing a battle of wills waiting for the Ti Race S.

@suuntastic they’ve released a UTMB S+ app, so you can see how far you’ve run compared to the total distance of UTMB.

[Bexs2247]

Anyone else in the pro club with Suunto and receive discounted prices?

I’ve just logged in to order a race S and it doesn’t have the discount applied but the normal race does. Just wondered if anyone knew why.

[isazi]

@Bexs2247 yes, it is known. Will get there, eventually.

[Bexs2247]

@isazi weird because it did have the discount on there before as I had seen it but now it’s not.

[isazi]

@Bexs2247 yes, it was there before, it will be there again. Not today.