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Stuck on map screen during a long-ish activity

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  • M Offline
    mickywickyftw
    last edited by 1 Jul 2024, 15:28

    Hi guys, I went on a 5-hour ride today and let the Suunto recording the whole time, showing the map, with solar and everything. It worked great until about 4 hours in, I couldn’t leave the map screen anymore, it’s like the other screens simply didn’t exist anymore. So a press to move to the next page did nothing. I could still access all the map options, but nothing more. So I couldn’t save the activity cleanly and had to force restart the watch. The ride was saved but missed some info, e.g. calories.
    Unlucky one-off, or did the watch simply run out of memory?
    I’m sure others here have recorded longer activities, but perhaps not constantly using the map.

    F M 2 Replies Last reply 1 Jul 2024, 15:39 Reply Quote 0
    • F Offline
      Fenr1r @mickywickyftw
      last edited by 1 Jul 2024, 15:39

      @mickywickyftw

      Same thing happened to me in April after around 1hr 20 of a walk. Lost sections of the map at different zoom levels, too, but the initial section of the track (hitherto consigned to oblivion) reappeared. Weird.

      Soft reset saved the activity and restored button functionality.

      M 1 Reply Last reply 1 Jul 2024, 20:23 Reply Quote 1
      • M Offline
        Mff73 @mickywickyftw
        last edited by 1 Jul 2024, 16:15

        @mickywickyftw
        Same thing happened to me yesterday, twice.
        Current FW is outdated, it begins to wait it’s successor 🤣

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        1 Reply Last reply Reply Quote 1
        • I Offline
          isazi Moderator
          last edited by 1 Jul 2024, 17:57

          Let’s wait few more days and then l, if it happens again, send logs and help us reporting this

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          M 1 Reply Last reply 1 Jul 2024, 20:24 Reply Quote 0
          • M Offline
            mickywickyftw @Fenr1r
            last edited by 1 Jul 2024, 20:23

            Indeed, exactly that, with sections of the map but being displayed. Had a soft reset of course, but let’s see about tomorrow

            1 Reply Last reply Reply Quote 0
            • M Offline
              mickywickyftw @isazi
              last edited by 1 Jul 2024, 20:24

              @isazi yeah, tomorrow should be 8 hours riding, so if it happens again I’ll look for logs I can share.

              I 1 Reply Last reply 1 Jul 2024, 20:56 Reply Quote 1
              • I Offline
                isazi Moderator @mickywickyftw
                last edited by isazi 7 Jan 2024, 21:06 1 Jul 2024, 20:56

                @mickywickyftw thanks, I already reported what happened to @Fenr1r I believe

                Edit: No, actually I did not report it because we’re waiting for the new firmware to be released. If this happens with the new firmware, logs and write on the forum. Or send me a PM.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                M 1 Reply Last reply 2 Jul 2024, 17:01 Reply Quote 0
                • M Offline
                  mickywickyftw @isazi
                  last edited by 2 Jul 2024, 17:01

                  @isazi another data point: today’s ride was 7 hours, I was on the map for maybe 4 of those hours. No problem there. Either because of the recent soft reset, or because I wasn’t always on the map screen. shrug
                  I’ll be doing this for the next several days, let’s see…

                  1 Reply Last reply Reply Quote 2
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