No sleep tracking after update Jul 03

[linked6268]

Hi, my Suunto Race is not tracking my sleep after the last update (03-Jul_2024)

Any thoughts?

Thank you

[Albert Yung]

My sleep tracking also stopped after the update. I have factory reset the watch and still have the same problem

[EzioAuditore]

@linked6268 have you tried restarting the watch (20sec upper button)?

[linked6268]

@EzioAuditore Hello Ezio,

Yes, I’ve tried the soft restart and the hard restart. Also I increased by 10 my resting heart rate…

And I just woke up from my nap right now and it hasn’t registered anything…

I don’t know what is happening.

[fondueaufromage]

@linked6268 I noticed the same thing with my 9PP. Finally I did a reset and that night I had sleep tracking.

[linked6268]

@fondueaufromage

A hard reset or soft?

Thank you for replying

[linked6268]

@fondueaufromage Hey, after doing a Factory Reset, the sleep tracking is working again. Thank you

[fondueaufromage]

@linked6268 Sorry, I didn’t see your question… I have done only a soft reset