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    Measured distance in swimming is wrong.

    Scheduled Pinned Locked Moved Suunto Ocean
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    • J Offline
      Johnkokk Bronze Member
      last edited by

      To make sure that this is a bug, yesterday i did another session.

      The distance was about 3km in total.
      SUUNTO decided that i swam for about 447m 🙂

      The route on the map is marked correctly though.

      d7205af6-06ed-4842-8795-e6988cd301ad-image.png

      165b4fe9-40be-4a44-bd29-37eb7d1bd6a3-image.png

      isaziI 1 Reply Last reply Reply Quote 4
      • isaziI Offline
        isazi Moderator @Johnkokk
        last edited by

        @Johnkokk can you send logs (it is done via the app, in the settings menu) after this happens? I am forwarding this thread to Suunto, but logs after the issue happens would help the developers more.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        J Danny polegD 2 Replies Last reply Reply Quote 2
        • isaziI Offline
          isazi Moderator
          last edited by

          This could be a bug, or the freediving distance is different from the openwater swimming distance. Anyway, I reported it to Suunto.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          J 1 Reply Last reply Reply Quote 2
          • J Offline
            Johnkokk Bronze Member @isazi
            last edited by

            @isazi
            I don’t think that should matter. As you can see on the map, the route is marked correctly.

            This route corresponds to a certain distance, which the watch should report correctly.

            I’ll send the log files whenever i can

            isaziI 1 Reply Last reply Reply Quote 0
            • J Offline
              Johnkokk Bronze Member @isazi
              last edited by

              @isazi said in Measured distance in swimming is wrong.:

              @Johnkokk can you send logs (it is done via the app, in the settings menu) after this happens? I am forwarding this thread to Suunto, but logs after the issue happens would help the developers more.

              I sent them right now, but i don’t know what log it really sent.Should i do that right after i get out of the water ?

              1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @Johnkokk
                last edited by

                @Johnkokk I am not saying that I am right, but the freediving mode is not made to track openwater swimming, so there is a chance that it measures something different, e.g. only the above/under water parts.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                J 1 Reply Last reply Reply Quote 0
                • J Offline
                  Johnkokk Bronze Member @isazi
                  last edited by

                  @isazi

                  In freediving we don’t travel underwater

                  Even the marked route on the map, is the one that i swim on the surface.
                  I think this is what it SHOULD report back.

                  There is also a field called DISTANCE in the report of the watch.

                  Thanks for your help by the way.

                  isaziI 1 Reply Last reply Reply Quote 0
                  • Danny polegD Offline
                    Danny poleg Silver Members @isazi
                    last edited by

                    @isazi I encountered the same phenomenon in Vertical after a recent update
                    The owner of the watch sends a log after each workout.
                    When a link to the training was sent to me the distance shown works out Note that measuring distance by bike and running is normal only when swimming in open water this happens

                    1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @Johnkokk
                      last edited by

                      @Johnkokk I just heard it will be fixed with next firmware release, thanks for reporting it!

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      Danny polegD Elias ChristoforouE 2 Replies Last reply Reply Quote 3
                      • Danny polegD Offline
                        Danny poleg Silver Members @isazi
                        last edited by

                        @isazi thank you

                        1 Reply Last reply Reply Quote 0
                        • Elias ChristoforouE Offline
                          Elias Christoforou
                          last edited by

                          I have the same issue , with the free dividing mode.
                          For open water swimming and pool swimming the distances are correct.

                          1 Reply Last reply Reply Quote 0
                          • Elias ChristoforouE Offline
                            Elias Christoforou @isazi
                            last edited by

                            @isazi said in Measured distance in swimming is wrong.:

                            just heard it will be fixed with next firmware release, thanks for reporting it!

                            Can we have an approximate date on this fix ?

                            1 Reply Last reply Reply Quote 1
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