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Measured distance in swimming is wrong.

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  • I Offline
    isazi Moderator @Johnkokk
    last edited by 6 Aug 2024, 08:03

    @Johnkokk can you send logs (it is done via the app, in the settings menu) after this happens? I am forwarding this thread to Suunto, but logs after the issue happens would help the developers more.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    J D 2 Replies Last reply 6 Aug 2024, 08:46 Reply Quote 2
    • I Offline
      isazi Moderator
      last edited by 6 Aug 2024, 08:06

      This could be a bug, or the freediving distance is different from the openwater swimming distance. Anyway, I reported it to Suunto.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      J 1 Reply Last reply 6 Aug 2024, 08:43 Reply Quote 2
      • J Offline
        Johnkokk Bronze Member @isazi
        last edited by 6 Aug 2024, 08:43

        @isazi
        I don’t think that should matter. As you can see on the map, the route is marked correctly.

        This route corresponds to a certain distance, which the watch should report correctly.

        I’ll send the log files whenever i can

        I 1 Reply Last reply 6 Aug 2024, 08:46 Reply Quote 0
        • J Offline
          Johnkokk Bronze Member @isazi
          last edited by 6 Aug 2024, 08:46

          @isazi said in Measured distance in swimming is wrong.:

          @Johnkokk can you send logs (it is done via the app, in the settings menu) after this happens? I am forwarding this thread to Suunto, but logs after the issue happens would help the developers more.

          I sent them right now, but i don’t know what log it really sent.Should i do that right after i get out of the water ?

          1 Reply Last reply Reply Quote 0
          • I Offline
            isazi Moderator @Johnkokk
            last edited by 6 Aug 2024, 08:46

            @Johnkokk I am not saying that I am right, but the freediving mode is not made to track openwater swimming, so there is a chance that it measures something different, e.g. only the above/under water parts.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            J 1 Reply Last reply 6 Aug 2024, 08:49 Reply Quote 0
            • J Offline
              Johnkokk Bronze Member @isazi
              last edited by 6 Aug 2024, 08:49

              @isazi

              In freediving we don’t travel underwater

              Even the marked route on the map, is the one that i swim on the surface.
              I think this is what it SHOULD report back.

              There is also a field called DISTANCE in the report of the watch.

              Thanks for your help by the way.

              I 1 Reply Last reply 13 Aug 2024, 09:20 Reply Quote 0
              • D Offline
                Danny poleg Silver Members @isazi
                last edited by 6 Aug 2024, 09:15

                @isazi I encountered the same phenomenon in Vertical after a recent update
                The owner of the watch sends a log after each workout.
                When a link to the training was sent to me the distance shown works out Note that measuring distance by bike and running is normal only when swimming in open water this happens

                1 Reply Last reply Reply Quote 0
                • I Offline
                  isazi Moderator @Johnkokk
                  last edited by 13 Aug 2024, 09:20

                  @Johnkokk I just heard it will be fixed with next firmware release, thanks for reporting it!

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  D E 2 Replies Last reply 13 Aug 2024, 11:35 Reply Quote 3
                  • D Offline
                    Danny poleg Silver Members @isazi
                    last edited by 13 Aug 2024, 11:35

                    @isazi thank you

                    1 Reply Last reply Reply Quote 0
                    • E Offline
                      Elias Christoforou
                      last edited by 13 Aug 2024, 13:31

                      I have the same issue , with the free dividing mode.
                      For open water swimming and pool swimming the distances are correct.

                      1 Reply Last reply Reply Quote 0
                      • E Offline
                        Elias Christoforou @isazi
                        last edited by 13 Aug 2024, 13:35

                        @isazi said in Measured distance in swimming is wrong.:

                        just heard it will be fixed with next firmware release, thanks for reporting it!

                        Can we have an approximate date on this fix ?

                        1 Reply Last reply Reply Quote 1
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