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    low zoom level (< 1 km) not available in Norway?

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    • Gilles D.G Offline
      Gilles D.
      last edited by

      Hello,
      Do you know if there is a specific issue with Norway maps? Currently in Oslo, I had previously to my trip downloaded all Norway maps, including Oslo one. When looking at the map during a bike ride activity, the watch displayed only a grey map when using it with zoom < to 1 km. With 2 km and above, the map was displayed as expected.
      I have been using maps for France before, and I had no issue, whatever the zoom level.
      Thanks for your help.
      Regards,
      Gilles

      pavel.samokhaP 1 Reply Last reply Reply Quote 0
      • pavel.samokhaP Offline
        pavel.samokha @Gilles D.
        last edited by

        @Gilles-D Could you share a specific location?

        Opinions expressed are solely my own and do not express the views or opinions of my employer

        Gilles D.G 2 Replies Last reply Reply Quote 0
        • Gilles D.G Offline
          Gilles D. @pavel.samokha
          last edited by

          @pavel-samokha these are the locations I have gone so far and where the map did not display correctly : Capture d’écran 2024-08-19 à 09.54.42.png Capture d’écran 2024-08-19 à 09.54.29.png
          If you need more details, let me know.
          Thanks,

          1 Reply Last reply Reply Quote 0
          • Gilles D.G Offline
            Gilles D. @pavel.samokha
            last edited by

            @pavel-samokha better with a video : https://share.icloud.com/photos/088VDVw7Z7rItNteZjqkhZM6Q

            PS i am at a new location (Rjukan) in Norway, and the issue is a bit different because with zoom at 100 / 200m it is OK, then map becomes grey, than with 10k and 20k it is OK

            pavel.samokhaP 1 Reply Last reply Reply Quote 0
            • pavel.samokhaP Offline
              pavel.samokha @Gilles D.
              last edited by

              @Gilles-D if you have a chance please connect your watch to WiFi and put it on charger for 5 minutes, then restart it and try using maps again

              Opinions expressed are solely my own and do not express the views or opinions of my employer

              Gilles D.G 1 Reply Last reply Reply Quote 1
              • Gilles D.G Offline
                Gilles D. @pavel.samokha
                last edited by

                hi @pavel-samokha , I followed the procedure and it works now.
                Before contacting this forum, I had made sure the status of the maps were “downloaded” on the Suunto app. Apparently it was not completely true, and your procedure helped to solve this issue.
                Thanks!

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