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Training doesn’t synchronize

Scheduled Pinned Locked Moved Suunto 5 Peak
training importlogbook
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  • P Offline
    Pia71
    last edited by 31 Aug 2024, 08:23

    Hello dear forum! I am new here, pardon if my problem has been discussed here. I was running this morning but my 5 Peak doesn’t show the activity in “training” but in the logbook. It also doesn’t show up in the Suunto app (OS) and Strava. App is latest version and the peak was reset after I discovered the problem. Any ideas what I can do!?? All best from Munich!

    S J T 3 Replies Last reply 31 Aug 2024, 13:03 Reply Quote 0
    • S Offline
      sartoric Moderator @Pia71
      last edited by sartoric 31 Aug 2024, 13:03

      @Pia71
      the logbook is were you find your past activites.

      What do you mean for reset ? Restart/ soft reset ?

      SVTS - 2.40.38
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      1 Reply Last reply Reply Quote 0
      • J Offline
        JonasLarsson @Pia71
        last edited by 31 Aug 2024, 13:16

        @Pia71 Welcome! Sorry, but that’s all I got. I’m sure someone here have some answers.

        Suunto Vertical Titanium Solar

        1 Reply Last reply Reply Quote 0
        • T Offline
          Todd Danielczyk Gold Members @Pia71
          last edited by Todd Danielczyk 31 Aug 2024, 14:04

          @Pia71 @sartoric wonder if it’s related to what happened this morning for me

          https://forum.suunto.com/post/151889

          Watch became unresponsive and lost connection with the Suunto app. Had to clear both the data and cache to get the watch to pair again.

          Y 1 Reply Last reply 31 Aug 2024, 14:06 Reply Quote 0
          • Y Offline
            yaatzek @Todd Danielczyk
            last edited by 31 Aug 2024, 14:06

            @Todd-Danielczyk something is definitely not working on suunto side. Bought a new watch yestarday and I’m having problems with importing activities, installing update and logging in from other services.

            T 1 Reply Last reply 31 Aug 2024, 15:55 Reply Quote 1
            • T Offline
              Todd Danielczyk Gold Members @yaatzek
              last edited by Todd Danielczyk 31 Aug 2024, 15:55

              @yaatzek I am sorry to hear this is your introduction experience! I can assure you, this is not typical for us users and something is definately going on with the application right now.

              A few of us (myself being a Suunto watch user for about 5+ years now) have noticed issues trying to sync our various watches but it’s starting to work as expected. Give it some time and I’m confident it will all come back as expected.

              I’m still missing some data and the watch will not connect to check for updates so you are not alone!

              Y 1 Reply Last reply 1 Sept 2024, 11:32 Reply Quote 2
              • Y Offline
                yaatzek @Todd Danielczyk
                last edited by 1 Sept 2024, 11:32

                @Todd-Danielczyk this was definitely a harsh introduction. But I’m feeling better today with everything working as it should. For now I’m trying to learn cause it’s so much different then Garmin.

                1 Reply Last reply Reply Quote 1
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