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SW update 2.37.34 Q3

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  • J Offline
    Jordi C @cosme.costa
    last edited by Jordi C 9 Jun 2024, 14:06 6 Sept 2024, 13:55

    @cosme-costa said in SW update 2.37.34 Q3:

    @Jordi-C But which sport mode was using your wife? I mean, if she was in the GYM probably wasn’t using a GPS sports mode besides if she took the bus probably she lost the GPS signal, so the watch wasn’t able to detect she was moving.

    It worked for me yesterday with a SV, in your case I would do a soft reset and see if it works again.

    After leaving the gym she switched to “walk mode” and walked to the bus stop that is a few hundred meters away from the gym.
    Of course, she always waits for GPS fix before starting any outdoor activity.

    1 Reply Last reply Reply Quote 0
    • J Offline
      Jordi C @isazi
      last edited by Jordi C 9 Jun 2024, 14:10 6 Sept 2024, 13:58

      @isazi

      yes, her watch was rebooted 2 or 3 times.

      This problem started with latest firmware 2.37.34 Q3, on previous firmwares her watch was working without any issue.
      She is going to repeat the “bus test” later this afternoon. I will post results later.

      I 1 Reply Last reply 6 Sept 2024, 14:20 Reply Quote 0
      • I Offline
        isazi Moderator @Jordi C
        last edited by 6 Sept 2024, 14:20

        @Jordi-C sorry I was thinking you were talking about the message you get when you forget to restart a paused activity. I have no car so cannot test the abnormal speed detected, never seen that message.

        So, what I understand now:

        • She uses the gym profile
        • She long press the top button to switch to walk profile
        • Walks to the bus stop
        • Forgets to end the activity, and rides the bus measuring a very fast walk

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        S J 2 Replies Last reply 6 Sept 2024, 15:11 Reply Quote 1
        • S Offline
          sartoric Moderator @isazi
          last edited by 6 Sept 2024, 15:11

          @isazi said in SW update 2.37.34 Q3:

          . I have no car so cannot test the abnormal speed

          Run faster 😁

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          1 Reply Last reply Reply Quote 4
          • B Offline
            Boss-Hogg-450 @Mff73
            last edited by 6 Sept 2024, 15:12

            @Mff73 Thanks, but in this case, it was the routing aspect that i was interested in. I’m kinda surprised there is no option to disable it when not using TBT. Hopefully it’s something they’ll consider.

            1 Reply Last reply Reply Quote 0
            • J Offline
              Jordi C @isazi
              last edited by Jordi C 9 Jun 2024, 19:51 6 Sept 2024, 15:19

              @isazi said in SW update 2.37.34 Q3:

              @Jordi-C sorry I was thinking you were talking about the message you get when you forget to restart a paused activity. I have no car so cannot test the abnormal speed detected, never seen that message.

              So, what I understand now:

              She had both problems, no message when you forget to restart a paused activity and no message when abnormal speed

              About the abnormal speed message:

              She uses the gym profile
              She stops gym profile and saves activity
              She starts a new activity activating walk profile
              She Walks to the bus stop
              She forgets to end the activity, and rides the bus

              But, unfortunately, when she was riding the bus, the “abnormal fast speed warning” never poped up.

              Both warnings were working fine in her watch in the previous firmware.

              EDIT:
              my wife tested right now the “abnormal speed message” and it worked fine today! 🙄

              EDIT2:
              She tested again the message when you forget to restart a paused activity and unfortunately it didn’t worked.

              1 Reply Last reply Reply Quote 0
              • F Offline
                far-blue Bronze Member @Mff73
                last edited by 6 Sept 2024, 22:44

                @Mff73 👍

                1 Reply Last reply Reply Quote 0
                • A Offline
                  Ars Vitae Bronze Member @Artus Diver
                  last edited by Ars Vitae 9 Jun 2024, 23:26 6 Sept 2024, 23:23

                  @Artus-Diver You can edit results by yourself in app, I am doing this because the watch doesn’t recognize exercises such as those for legs and butterfly style. By the way, congrats, I wish I had such a pace in swimming:)

                  A 1 Reply Last reply 10 Sept 2024, 12:01 Reply Quote 1
                  • L Offline
                    Luis Andés Olmedo Bronze Member
                    last edited by Luis Andés Olmedo 9 Jul 2024, 11:03 7 Sept 2024, 10:59

                    Today, I detected two bugs in the Vertical while navigating a 30km route. The first is that the turn notifications sometimes appear in full-screen mode. The second (and more serious) issue is that the backlight often doesn’t turn on when I twist my wrist or when a notification (lap or turn) appears (after some tests I detected that it turns on if I keep the wrist twisted for 8 seconds or so). This was a problem because I was in a dark forest, and it was difficult to see the screen. At night, the watch would have been unusable.

                    T L 2 Replies Last reply 7 Sept 2024, 12:12 Reply Quote 3
                    • T Offline
                      The_77 Silver Members @Luis Andés Olmedo
                      last edited by 7 Sept 2024, 12:12

                      @Luis-Andés-Olmedo said in SW update 2.37.34 Q3:

                      The first is that the turn notifications sometimes appear in full-screen mode.

                      This for me too, but I wanted to test again today to make sure, it shouldn’t occur on the nav screen anymore theoretically.

                      Suunto Spartan Trainer Wrist HR / 9PP Refurb

                      L 1 Reply Last reply 7 Sept 2024, 14:41 Reply Quote 0
                      • L Offline
                        Luis Andés Olmedo Bronze Member @The_77
                        last edited by 7 Sept 2024, 14:41

                        @The_77 it does (in the nav screen) but randomly.

                        T 1 Reply Last reply 7 Sept 2024, 14:50 Reply Quote 1
                        • T Offline
                          The_77 Silver Members @Luis Andés Olmedo
                          last edited by The_77 9 Jul 2024, 16:14 7 Sept 2024, 14:50

                          @Luis-Andés-Olmedo I had that today again riding my bike, in the nav screen every time, both forwards and reverse routes.

                          Suunto Spartan Trainer Wrist HR / 9PP Refurb

                          1 Reply Last reply Reply Quote -1
                          • J Offline
                            Jordi C
                            last edited by Jordi C 9 Jul 2024, 15:59 7 Sept 2024, 15:58

                            More strange things from my wife’s Race S

                            Suunto_app.jpg

                            Insane climbing metrics!

                            Second time this happens, first time was last month.

                            F 1 Reply Last reply 7 Sept 2024, 16:11 Reply Quote 0
                            • F Offline
                              far-blue Bronze Member @Jordi C
                              last edited by 7 Sept 2024, 16:11

                              @Jordi-C wow, that’s twice the distance from the surface to geostationary satellites. Kudos to your wife 🙂 Sounds like she’s invented the new sport of “Vertical Running” 😄

                              1 Reply Last reply Reply Quote 0
                              • J Offline
                                Jordi C
                                last edited by Jordi C 9 Jul 2024, 17:59 7 Sept 2024, 17:44

                                +8000m of climbing while my wife was in the GYM (indoor).

                                Wife’s watch reseted to factory defaults, lets see if this helps to solve pause/start and climbing metrics issues.

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  duffman19 @duffman19
                                  last edited by 7 Sept 2024, 21:50

                                  @duffman19 said in SW update 2.37.34 Q3:

                                  Turn-by-turn notifications are still f-ed up.

                                  After a few more tests with turn-by-turn guidance, I think I have a handle on the behavior. (It’s really hard to believe that anyone actually tested this before release. The bugs/errors are just too obvious).

                                  • When first starting an activity with route navigation and turn-by-turn guidance, if left on the default data screen (no scrolling to other screens), there are tone/vibration alerts for turns, but no on-screen notifications, full-screen or otherwise. (So not as expected.)

                                  • Scrolling to the map screen, tone/vibe alerts work as before (~100m before turn and at turn) and no on-screen notification. (As expected.)

                                  • Scrolling away from the map, full-screen notifications are displayed for turns. (As expected.)

                                  • Scrolling back to the map screen, full-screen notifications are still displayed… sometimes. Sometimes they aren’t. No rhyme or reason. (Not as expected.)

                                  • From this point on, it’s a crap shoot. Sometimes you’ll get full-screen notifications, sometimes you won’t.

                                  The issue before this “solution” wasn’t necessarily that the TBT notifications took up the whole screen. It was that they took up the whole screen with the WRONG INFORMATION. I don’t mind a full-screen notification if it tells me where to turn when I’m at the turn. If it shows me the next turn, which could be miles away, it’s of no use to me.

                                  I think Suunto was correct to do away with the full-screen notifications when viewing the map since the info is already there in the tooth and the route arrow. However, we still need them when on other screens. If Suunto wants to get away from the full-screen thing, then maybe just have the direction arrow take over the tooth form 5-8 seconds. You know, like Garmin does it.

                                  But this implementation has made things worse. Turn-by-turn guidance is completely unreliable and unusable at this point.

                                  Vertical Ti

                                  F L 2 Replies Last reply 7 Sept 2024, 21:56 Reply Quote 7
                                  • F Offline
                                    far-blue Bronze Member @duffman19
                                    last edited by 7 Sept 2024, 21:56

                                    @duffman19 I like your suggestion the tbt alert takes over the tooth on all screens rather than the whole screen (although that might not be possible on Suunto+ apps). And I 100% agree with you about the whole current turn vs next turn alert situation.

                                    1 Reply Last reply Reply Quote 3
                                    • U Offline
                                      Umer Javed @Jordi C
                                      last edited by Umer Javed 9 Aug 2024, 03:46 8 Sept 2024, 03:45

                                      @Jordi-C said in SW update 2.37.34 Q3:

                                      It also doesn’t detects “abnormal high speed”.
                                      This afternoon my wife’s SR S didn’t detected when she took the bus to go home from the gym.

                                      Happened to me on the hiking mode today, drove about 1km from the parking lot before I glanced at the screen.

                                      9pp

                                      1 Reply Last reply Reply Quote 1
                                      • L Offline
                                        Luis Andés Olmedo Bronze Member @duffman19
                                        last edited by 8 Sept 2024, 05:24

                                        @duffman19 said in SW update 2.37.34 Q3:

                                        • Scrolling back to the map screen, full-screen notifications are still displayed… sometimes. Sometimes they aren’t. No rhyme or reason. (Not as expected.)

                                        • From this point on, it’s a crap shoot. Sometimes you’ll get full-screen notifications, sometimes you won’t.

                                        I experienced exactly that yesterday during my 3h navigation.

                                        G 1 Reply Last reply 8 Sept 2024, 10:30 Reply Quote 2
                                        • G Offline
                                          gone troppo Bronze Member @Luis Andés Olmedo
                                          last edited by 8 Sept 2024, 10:30

                                          I have SV and haven’t seen comment on this yet. I can now have HR as one of my watch face displays which is great been waiting for this a long time. However it only displays when you have unlocked the watch by pressing a button. As soon as the watch locks itself the HR complication dissapeared and you have to press a button for it to display again?? Is it possible to have it displayed 24/7 on new watch face ?

                                          T 1 Reply Last reply 8 Sept 2024, 15:57 Reply Quote 0
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