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SW update 2.37.34 Q3

Scheduled Pinned Locked Moved Watches
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  • S Offline
    smessina @Dimitrios Kanellopoulos
    last edited by 8 Sept 2024, 15:14

    @Dimitrios-Kanellopoulos Hello. After the update, only 1 watch face is available on my Suunto vertical. when I access the store/ watch faces on the Suunto app, it says I have other faces already loaded on my watch. I tried uninstalling and reinstalling other watch faces, but the watch still only has 1 watch face saved. Is there a solution for this?

    1 Reply Last reply Reply Quote 0
    • T Offline
      thanasis Bronze Member @gone troppo
      last edited by 8 Sept 2024, 15:57

      @gone-troppo said in SW update 2.37.34 Q3:

      I have SV and haven’t seen comment on this yet. I can now have HR as one of my watch face displays which is great been waiting for this a long time. However it only displays when you have unlocked the watch by pressing a button. As soon as the watch locks itself the HR complication dissapeared and you have to press a button for it to display again?? Is it possible to have it displayed 24/7 on new watch face ?

      I believe it would be quite energy consuming. a constant change in the data shown on the screen is a bit challenging

      1 Reply Last reply Reply Quote 0
      • G Offline
        gerstlauer Bronze Member
        last edited by 8 Sept 2024, 20:46

        So along with the map screen, it seems we can no longer pause activities from the climb guidance screen.

        L 1 Reply Last reply 9 Sept 2024, 05:42 Reply Quote 1
        • L Offline
          Luis Andés Olmedo Bronze Member @Luis Andés Olmedo
          last edited by 9 Sept 2024, 04:51

          @Luis-Andés-Olmedo said in SW update 2.37.34 Q3:

          the backlight often doesn’t turn on when I twist my wrist or when a notification (lap or turn) appears (after some tests I detected that it turns on if I keep the wrist twisted for 8 seconds or so). This was a problem because I was in a dark forest, and it was difficult to see the screen. At night, the watch would have been unusable.

          Has anyone else detected this issue?

          L 1 Reply Last reply 9 Sept 2024, 13:38 Reply Quote 0
          • L Offline
            logger Bronze Member @gerstlauer
            last edited by 9 Sept 2024, 05:42

            @Matt-Cooper-Kay I find this annoying as well. I do most of my running with the map screen, and now I have to push the crown button twice to get to a screen that will enable me to pause the activity. Why this gradual removal of a simple functionality? When I bought the Race, I could pause on the map screen, then that was removed, and now this? Can anyone confirm (or ask Suunto—maybe @isazi?) if this is intended or a bug?

            E 1 Reply Last reply 9 Sept 2024, 07:03 Reply Quote 4
            • G gerasimos referenced this topic on 9 Sept 2024, 06:02
            • E Offline
              enriqueescoms @logger
              last edited by 9 Sept 2024, 07:03

              @logger said in SW update 2.37.34 Q3:

              @Matt-Cooper-Kay I find this annoying as well. I do most of my running with the map screen, and now I have to push the crown button twice to get to a screen that will enable me to pause the activity. Why this gradual removal of a simple functionality? When I bought the Race, I could pause on the map screen, then that was removed, and now this? Can anyone confirm (or ask Suunto—maybe @isazi?) if this is intended or a bug?

              Same for 9PP users. I have stated this in several posts. Until two updates ago, you could pause/stop on the navigation screen (9PP does not have maps). Incomprehensibly for me, this option is no longer available. Several moderators, such as @Isazi, have come to say that it is a decision made to unify between watches. Although I still do not understand it (nor do I agree).

              I only hope that the developers find a more satisfactory solution for everyone in the future.

              Suunto 9 Peak Pro (all black version)

              I 1 Reply Last reply 9 Sept 2024, 13:13 Reply Quote 3
              • E Offline
                Ecki D. Bronze Member @tmclr
                last edited by 9 Sept 2024, 10:21

                @tmclr that’s funny - my step count was ridiculously high before 2.35 and it looks better now.
                SPP9 till June I had almost everyday about 16000 Steps even when I only rode my bike to the office, sitting at the desc whole day through and rode back home.
                Now It differs between 10k and 5k depending if it is a running or biking day.
                Can’t compare it with apple but garmin and it looks much closer than before when it counted 300 steps just for brushing my tooth.

                https://www.strava.com/athletes/37982563
                https://www.instagram.com/macdev

                R 1 Reply Last reply 12 Sept 2024, 07:54 Reply Quote 1
                • E Offline
                  Ecki D. Bronze Member
                  last edited by 9 Sept 2024, 10:30

                  Yesterday I had abnormal high TSS Values of more the 5000 in the watch widgets S9PP.
                  It went away after syncing everything looked normal again. Didn’t take a photo but it looked really weird. Everything having to do with TSS was maxed out. But the training logs on the watch didn’t show anything wrong.
                  Will check again next weekend if it might happen again.

                  https://www.strava.com/athletes/37982563
                  https://www.instagram.com/macdev

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    Mauerwegler @Tieutieu
                    last edited by Mauerwegler 9 Sept 2024, 11:13 9 Sept 2024, 11:12

                    @Tieutieu said in SW update 2.37.34 Q3:

                    everything works perfectly here ! (I’m on latest iOS and on 2.37.6 beta app).

                    That is the version in TestFlight, but in the App Store it is 2.37.10 for one week already.

                    Vertical All Black
                    Spartan Ultra Stealth Ti (with Polar H10 or Suunto Smart Sensor)
                    Vector
                    iOS Suunto App (beta)

                    1 Reply Last reply Reply Quote -1
                    • J Offline
                      Jordi C
                      last edited by 9 Sept 2024, 11:45

                      I can already confirm that there is a problem with my wife’s Race S and the latest update.

                      After resetting the phone to factory defaults, this morning we retested the motion detection warning after a pause and it failed again.
                      More than one kilometer walked outdoors after the pause and the watch did not detect the movement at all.

                      Definitely something is wrong.

                      E 1 Reply Last reply 9 Sept 2024, 11:59 Reply Quote 0
                      • E Offline
                        Egika Platinum Member @Jordi C
                        last edited by 9 Sept 2024, 11:59

                        @Jordi-C said in SW update 2.37.34 Q3:

                        I can already confirm that there is a problem with my wife’s Race S and the latest update.

                        After resetting the phone to factory defaults, this morning we retested the motion detection warning after a pause and it failed again.
                        More than one kilometer walked outdoors after the pause and the watch did not detect the movement at all.

                        Definitely something is wrong.

                        walked or run?
                        You know there are speed thresholds and the feature works in certain activities?

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        J 1 Reply Last reply 9 Sept 2024, 14:38 Reply Quote -1
                        • I Offline
                          isazi Moderator @enriqueescoms
                          last edited by 9 Sept 2024, 13:13

                          @enriqueescoms this should be fixed, as far as I know, in Q4 update

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          E 1 Reply Last reply 9 Sept 2024, 13:23 Reply Quote 4
                          • E Offline
                            enriqueescoms @isazi
                            last edited by 9 Sept 2024, 13:23

                            @isazi said in SW update 2.37.34 Q3:

                            @enriqueescoms this should be fixed, as far as I know, in Q4 update

                            Thanks god 😁 🙌 🙌 🙌 🙌 🙌

                            Suunto 9 Peak Pro (all black version)

                            1 Reply Last reply Reply Quote 0
                            • L Offline
                              Luis Andés Olmedo Bronze Member @Luis Andés Olmedo
                              last edited by 9 Sept 2024, 13:38

                              @Luis-Andés-Olmedo said in SW update 2.37.34 Q3:
                              the backlight often doesn’t turn on when I twist my wrist or when a notification (lap or turn) appears (after some tests I detected that it turns on if I keep the wrist twisted for 8 seconds or so). This was a problem because I was in a dark forest, and it was difficult to see the screen. At night, the watch would have been unusable.

                              So I detected that it is not an activity issue but it also happens in watch mode.

                              1 Reply Last reply Reply Quote 0
                              • J Offline
                                Jordi C @Egika
                                last edited by Jordi C 9 Sept 2024, 14:49 9 Sept 2024, 14:38

                                @Egika Walked in trekking mode as we do always.

                                I don’t know if it is a speed thresholds issue or not, , but it was working fine in previous firmware releases.
                                Why don’t take into account GPS location changes to determine that you are moving?

                                Look at the straight line in today’s activity

                                today’s walk

                                E 1 Reply Last reply 9 Sept 2024, 15:04 Reply Quote 0
                                • E Offline
                                  Egika Platinum Member @Jordi C
                                  last edited by Egika 9 Sept 2024, 15:06 9 Sept 2024, 15:04

                                  @Jordi-C I can only help you finding out if your watch is working as designed.
                                  I cannot tell you why certain design decisions were taken.

                                  Regarding the first:

                                  • if the speed is over 5.4km/h for 5s when paused, the notification appears. The abnormal speed needs 10s over 36km/h or over 20km if the cadence is below 15rpm (and the cadence data is available).
                                  • the abnormal speed is checked only in selected activities: running, trail running, walking, trekking, hiking, golf, nordic walking, orienteering and open water swimming. Resume reminder is active always.

                                  I cannot see how fast your wife was walking during the pause, but if it was slower than 5.4km/h then the watch worked as designed.

                                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                  Race S All Black - TI Canary - Titanium Courtney

                                  J 1 Reply Last reply 9 Sept 2024, 16:44 Reply Quote 2
                                  • J Offline
                                    Jordi C @Egika
                                    last edited by Jordi C 9 Oct 2024, 05:50 9 Sept 2024, 16:44

                                    @Egika thanks for your detailed info.

                                    She was walking slower than 5.4km/h for 5s because she is still recovering from a skiing accident where she injured her knee.

                                    Next time I will try by myself wearing both watches and walking faster than 6km/h.

                                    I will post the results.

                                    But if you watch this video from past week, looks like something in my wife’s watch doesn’t work as expected:

                                    [My SR vs my wife’s SR S(https://drive.google.com/file/d/1XDLGphPYiVNXNVYti_yK47TugXaXGbFy/view?usp=drive_link)

                                    1 Reply Last reply Reply Quote 1
                                    • A Offline
                                      Artus Diver @Ars Vitae
                                      last edited by 10 Sept 2024, 12:01

                                      @Ars-Vitae
                                      Yes I know, I do it. But how many times can I do it?
                                      I swim every day, in one day I do about 5-6 separate activities x 7 days a week (…) I constantly improve the lengths (…), it’s very irritating.
                                      This is the second update and unfortunately no one wanted to take care of the problem. And before them everything worked perfectly!
                                      Shame on you Suunto.

                                      Suunto Viper
                                      Suunto HelO2
                                      Suunto Ambit 3 PEAK
                                      Suunto 9 Baro Titanium
                                      Suunto Vertical

                                      I 1 Reply Last reply 10 Sept 2024, 12:18 Reply Quote 0
                                      • I Offline
                                        isazi Moderator @Artus Diver
                                        last edited by 10 Sept 2024, 12:18

                                        @Artus-Diver the coming hotfix also includes something about swimming distance, and should be released in September. The current version already fixes the “0m” distance in the app, and other issues regarding open-water swimming distance.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        A 1 Reply Last reply 10 Sept 2024, 12:26 Reply Quote 4
                                        • A Offline
                                          Artus Diver @isazi
                                          last edited by 10 Sept 2024, 12:26

                                          @isazi Thank you very much for the optimistic information.

                                          Suunto Viper
                                          Suunto HelO2
                                          Suunto Ambit 3 PEAK
                                          Suunto 9 Baro Titanium
                                          Suunto Vertical

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