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    No more weather in my location (City) it shows district now.

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    • Ze StuartZ Offline
      Ze Stuart Gold Members @Jonathan C
      last edited by

      @Jonathan-C said in No more weather in my location (City) it shows district now.:

      @Ze-Stuart thanks for the excellent write up!

      You’re welcome! Nothing like nerding out on something.

      I can’t imagine what happens at San Bernardino County, larger than a whopping 9 states at over 50,000 km², especially in times of heat waves and drastic temperature differences as illustrated on your map.

      Bad data for bad decisions and grumpiness when plans have to be revised. Good example though: that covers the terrain from Las Vegas to Los Angeles, ranging in altitude from something like 1400m down to 0m. Last time I was there was that year of unusual weather where the snow settled on the strip: our flights were cancelled due to lack of de-icing equipment so we drove. Beautiful, but.

      739bdabc-27a8-450c-af01-35069ed427c0-image.png

      https://zulusierra.co

      Ze StuartZ 1 Reply Last reply Reply Quote 3
      • Ze StuartZ Offline
        Ze Stuart Gold Members @Ze Stuart
        last edited by

        I’ve logged this with Suunto as ticket 7480235, @Jonathan-C I linked to your recent post as well as mine with the temperature breakdown.

        If anyone else wants to log a ticket with support, link to this thread and mention my ticket number, citing the geo that you’re in.

        @Dimitrios-Kanellopoulos @isazi @Brad_Olwin if appropriate any internal mention of this would be greatly appreciated.

        https://zulusierra.co

        Ze StuartZ 1 Reply Last reply Reply Quote 2
        • Ze StuartZ Offline
          Ze Stuart Gold Members @Ze Stuart
          last edited by

          Gosh support has become a challenge: in 7 days, I’ve been asked to ‘reset the weather settings’. This includes making sure the app has permission for location access, and then disabling the weather widget, restarting, and then enabling it again, but to get to that point took 3 emails.

          Sigh, just venting about the frustrations of support: it’s a shame they seem so terribly under-resourced: not enough people, not enough training (any training?) on the app or the watches.

          https://zulusierra.co

          Ze StuartZ 1 Reply Last reply Reply Quote 3
          • Ze StuartZ Offline
            Ze Stuart Gold Members @Ze Stuart
            last edited by Ze Stuart

            Update from support:

            I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”

            https://zulusierra.co

            EgikaE Tami999T 2 Replies Last reply Reply Quote 1
            • EgikaE Offline
              Egika Platinum Member @Ze Stuart
              last edited by Egika

              @Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
              One question: do the watches acutall report different temperatures or is just the caption different?
              From your pictures the temperatures are exactly the same…

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

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              • Tami999T Offline
                Tami999 Silver Members @Ze Stuart
                last edited by

                @Ze-Stuart said in No more weather in my location (City) it shows district now.:

                Update from support:

                I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”

                Thank You for sharing this!

                1 Reply Last reply Reply Quote 0
                • Ze StuartZ Offline
                  Ze Stuart Gold Members @Egika
                  last edited by

                  @Egika said in No more weather in my location (City) it shows district now.:

                  @Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
                  One question: do the watches acutall report different temperatures or is just the caption different?
                  From your pictures the temperatures are exactly the same…

                  It wasn’t a good example, but they had been showing different temperatures and forecasts. That’s why I added the map with the OpenWeather forecasts, to illustrate the range.

                  https://zulusierra.co

                  K 1 Reply Last reply Reply Quote 1
                  • K Offline
                    Kramble @Ze Stuart
                    last edited by

                    It’s still the same for me, any news ?

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                    Spartan Ultra (sold)
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                    Ze StuartZ 1 Reply Last reply Reply Quote 0
                    • Ze StuartZ Offline
                      Ze Stuart Gold Members @Kramble
                      last edited by

                      @Kramble no, I haven’t heard anything, so I assume they’re still constantly optimising the weather service function.

                      https://zulusierra.co

                      K 1 Reply Last reply Reply Quote 0
                      • K Offline
                        Kramble @Ze Stuart
                        last edited by

                        Still no news for this location issue on the weather widget on Android ?

                        It’s quite a long wait now …

                        Ambit 3 peak saphir
                        Spartan Ultra (sold)
                        S7 graphite copper
                        S9 peak all black
                        Vertical titanium green forest
                        Wings

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