No more weather in my location (City) it shows district now.

Ze Stuart

@Jonathan-C said in No more weather in my location (City) it shows district now.:

@Ze-Stuart thanks for the excellent write up!

You’re welcome! Nothing like nerding out on something.

I can’t imagine what happens at San Bernardino County, larger than a whopping 9 states at over 50,000 km², especially in times of heat waves and drastic temperature differences as illustrated on your map.

Bad data for bad decisions and grumpiness when plans have to be revised. Good example though: that covers the terrain from Las Vegas to Los Angeles, ranging in altitude from something like 1400m down to 0m. Last time I was there was that year of unusual weather where the snow settled on the strip: our flights were cancelled due to lack of de-icing equipment so we drove. Beautiful, but.

Ze Stuart

I’ve logged this with Suunto as ticket 7480235, @Jonathan-C I linked to your recent post as well as mine with the temperature breakdown.

If anyone else wants to log a ticket with support, link to this thread and mention my ticket number, citing the geo that you’re in.

@Dimitrios-Kanellopoulos @isazi @Brad_Olwin if appropriate any internal mention of this would be greatly appreciated.

Ze Stuart

Gosh support has become a challenge: in 7 days, I’ve been asked to ‘reset the weather settings’. This includes making sure the app has permission for location access, and then disabling the weather widget, restarting, and then enabling it again, but to get to that point took 3 emails.

Sigh, just venting about the frustrations of support: it’s a shame they seem so terribly under-resourced: not enough people, not enough training (any training?) on the app or the watches.

Ze Stuart

Update from support:

I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”

Egika

@Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
One question: do the watches acutall report different temperatures or is just the caption different?
From your pictures the temperatures are exactly the same…

Tami999

@Ze-Stuart said in No more weather in my location (City) it shows district now.:

Update from support:

I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”

Thank You for sharing this!

Ze Stuart

@Egika said in No more weather in my location (City) it shows district now.:

@Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
One question: do the watches acutall report different temperatures or is just the caption different?
From your pictures the temperatures are exactly the same…

It wasn’t a good example, but they had been showing different temperatures and forecasts. That’s why I added the map with the OpenWeather forecasts, to illustrate the range.

Kramble

It’s still the same for me, any news ?

Ze Stuart

@Kramble no, I haven’t heard anything, so I assume they’re still constantly optimising the weather service function.

Kramble

Still no news for this location issue on the weather widget on Android ?

It’s quite a long wait now …

Kramble

Today , the issue seemed fixed for me with the app V6.4.6.
Is it the same for you ?

Audaxjoe

@Kramble mine just says England Gone from local, to county to country!

Tami999

@Kramble said in No more weather in my location (City) it shows district now.:

Today , the issue seemed fixed for me with the app V6.4.6.
Is it the same for you ?

I almost forgot about my thread :D. Yeah just noticed on my Race 2 it says city again now! We’ll see if it will lasts.

yome77

@Tami999
Same here. I got my city’s weather back with version 6.4.x
Finally

Kramble

Great news ! Thanks Suunto dev team !

inkognito

@Audaxjoe Similarly, in the Czech Republic it now went from district to region (which contains like 5 districts statistically)…

Audaxjoe

@inkognito mine went to city and has now gone back to “England”

All rather vague, England is a pretty big place ‍️

I guess it will go back to town at some point.

Inge Nallsson

@Audaxjoe said in No more weather in my location (City) it shows district now.:

England is a pretty big place

That is hilarious! And it is really strange reading about the different experiences here. My own example has gone from poor weather data (extremely localized, but far away) to pretty darn good with the last android app version; which in my case now uses region data.

I live in a small village. About 10 km southeast from this place, as the crow flies, lies an even smaller village which in itself is positioned 5 km south of a small town. That tiny ‘sleeper-village’ (population ca 1000) is where Suunto used to retrieve the weather data from. Since my village lies at 96 metres above sea level, the other village at 35 metres, there is a large lake seperating us and they have a high Horst (raised fault block; block mountain) immediately to their east side, the different microclimates often meant a several degrees centigrade difference. Rain, wind, fog etc also diverged all too often.

But now, with the weather data pertaining to “Skåne län” [Scania County], I couldn’t be happier. Comparing the screen of my personal weather station with the Suunto Race S is almost spooky! The temperature, the humidity, the air quality… [I should underline that I have a good temperature/humidity sensor encased in a large homebuilt Gill multiple-plate radiation shield].