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    No more weather in my location (City) it shows district now.

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Ze StuartZ Offline
      Ze Stuart Gold Members @Ze Stuart
      last edited by

      I’ve logged this with Suunto as ticket 7480235, @Jonathan-C I linked to your recent post as well as mine with the temperature breakdown.

      If anyone else wants to log a ticket with support, link to this thread and mention my ticket number, citing the geo that you’re in.

      @Dimitrios-Kanellopoulos @isazi @Brad_Olwin if appropriate any internal mention of this would be greatly appreciated.

      https://zulusierra.co

      Ze StuartZ 1 Reply Last reply Reply Quote 2
      • Ze StuartZ Offline
        Ze Stuart Gold Members @Ze Stuart
        last edited by

        Gosh support has become a challenge: in 7 days, I’ve been asked to ‘reset the weather settings’. This includes making sure the app has permission for location access, and then disabling the weather widget, restarting, and then enabling it again, but to get to that point took 3 emails.

        Sigh, just venting about the frustrations of support: it’s a shame they seem so terribly under-resourced: not enough people, not enough training (any training?) on the app or the watches.

        https://zulusierra.co

        Ze StuartZ 1 Reply Last reply Reply Quote 3
        • Ze StuartZ Offline
          Ze Stuart Gold Members @Ze Stuart
          last edited by Ze Stuart

          Update from support:

          I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”

          https://zulusierra.co

          EgikaE Tami999T 2 Replies Last reply Reply Quote 1
          • EgikaE Offline
            Egika Platinum Member @Ze Stuart
            last edited by Egika

            @Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
            One question: do the watches acutall report different temperatures or is just the caption different?
            From your pictures the temperatures are exactly the same…

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal, Race S All Black / Titanium Courtney, Run Lime

            Ze StuartZ 1 Reply Last reply Reply Quote 0
            • Tami999T Offline
              Tami999 Silver Members @Ze Stuart
              last edited by

              @Ze-Stuart said in No more weather in my location (City) it shows district now.:

              Update from support:

              I got an update from the upper team and they told me this “the difference in location display is due to the different APIs for obtaining weather locations on Android and iOS. I can tell you that our development team is constantly optimizing the weather service function. There will be a more reliable display of weather place names in the future.”

              Thank You for sharing this!

              1 Reply Last reply Reply Quote 0
              • Ze StuartZ Offline
                Ze Stuart Gold Members @Egika
                last edited by

                @Egika said in No more weather in my location (City) it shows district now.:

                @Ze-Stuart I have just read your Waverly and Alameda County post with temp difference 31° to 39°.
                One question: do the watches acutall report different temperatures or is just the caption different?
                From your pictures the temperatures are exactly the same…

                It wasn’t a good example, but they had been showing different temperatures and forecasts. That’s why I added the map with the OpenWeather forecasts, to illustrate the range.

                https://zulusierra.co

                K 1 Reply Last reply Reply Quote 1
                • K Offline
                  Kramble @Ze Stuart
                  last edited by

                  It’s still the same for me, any news ?

                  Ambit 3 peak saphir
                  Spartan Ultra (sold)
                  S7 graphite copper
                  S9 peak all black
                  Vertical titanium green forest
                  Wings

                  Ze StuartZ 1 Reply Last reply Reply Quote 0
                  • Ze StuartZ Offline
                    Ze Stuart Gold Members @Kramble
                    last edited by

                    @Kramble no, I haven’t heard anything, so I assume they’re still constantly optimising the weather service function.

                    https://zulusierra.co

                    K 1 Reply Last reply Reply Quote 0
                    • K Offline
                      Kramble @Ze Stuart
                      last edited by

                      Still no news for this location issue on the weather widget on Android ?

                      It’s quite a long wait now …

                      Ambit 3 peak saphir
                      Spartan Ultra (sold)
                      S7 graphite copper
                      S9 peak all black
                      Vertical titanium green forest
                      Wings

                      K 1 Reply Last reply Reply Quote 3
                      • K Offline
                        Kramble @Kramble
                        last edited by

                        Today , the issue seemed fixed for me with the app V6.4.6.
                        Is it the same for you ?

                        Ambit 3 peak saphir
                        Spartan Ultra (sold)
                        S7 graphite copper
                        S9 peak all black
                        Vertical titanium green forest
                        Wings

                        AudaxjoeA Tami999T 2 Replies Last reply Reply Quote 0
                        • AudaxjoeA Offline
                          Audaxjoe @Kramble
                          last edited by

                          @Kramble mine just says England 😂😂😂 Gone from local, to county to country!

                          Suunto Vertical
                          Suunto 9 BARO
                          Garmin Fenix 3, 5
                          Suunto Vector

                          inkognitoI 1 Reply Last reply Reply Quote 1
                          • Tami999T Offline
                            Tami999 Silver Members @Kramble
                            last edited by Tami999

                            @Kramble said in No more weather in my location (City) it shows district now.:

                            Today , the issue seemed fixed for me with the app V6.4.6.
                            Is it the same for you ?

                            I almost forgot about my thread :D. Yeah just noticed on my Race 2 it says city again now! We’ll see if it will lasts.

                            yome77Y 1 Reply Last reply Reply Quote 0
                            • yome77Y Offline
                              yome77 @Tami999
                              last edited by

                              @Tami999
                              Same here. I got my city’s weather back with version 6.4.x
                              Finally😊

                              1 Reply Last reply Reply Quote 0
                              • K Offline
                                Kramble
                                last edited by

                                Great news ! Thanks Suunto dev team !

                                Ambit 3 peak saphir
                                Spartan Ultra (sold)
                                S7 graphite copper
                                S9 peak all black
                                Vertical titanium green forest
                                Wings

                                1 Reply Last reply Reply Quote 1
                                • inkognitoI Offline
                                  inkognito Platinum Member @Audaxjoe
                                  last edited by

                                  @Audaxjoe Similarly, in the Czech Republic it now went from district to region (which contains like 5 districts statistically)… 🙄😬

                                  SV: fingers crossed :D
                                  S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                  Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                  Despite some pretty bad luck, I still love Suunto!

                                  AudaxjoeA 1 Reply Last reply Reply Quote 0
                                  • AudaxjoeA Offline
                                    Audaxjoe @inkognito
                                    last edited by

                                    @inkognito mine went to city and has now gone back to “England”

                                    All rather vague, England is a pretty big place 🤷🏻‍♂️

                                    I guess it will go back to town at some point.

                                    Suunto Vertical
                                    Suunto 9 BARO
                                    Garmin Fenix 3, 5
                                    Suunto Vector

                                    Inge NallssonI 1 Reply Last reply Reply Quote 0
                                    • Inge NallssonI Offline
                                      Inge Nallsson @Audaxjoe
                                      last edited by

                                      @Audaxjoe said in No more weather in my location (City) it shows district now.:

                                      England is a pretty big place

                                      That is hilarious! And it is really strange reading about the different experiences here. My own example has gone from poor weather data (extremely localized, but far away) to pretty darn good with the last android app version; which in my case now uses region data.

                                      I live in a small village. About 10 km southeast from this place, as the crow flies, lies an even smaller village which in itself is positioned 5 km south of a small town. That tiny ‘sleeper-village’ (population ca 1000) is where Suunto used to retrieve the weather data from. Since my village lies at 96 metres above sea level, the other village at 35 metres, there is a large lake seperating us and they have a high Horst (raised fault block; block mountain) immediately to their east side, the different microclimates often meant a several degrees centigrade difference. Rain, wind, fog etc also diverged all too often.

                                      But now, with the weather data pertaining to “Skåne län” [Scania County], I couldn’t be happier. Comparing the screen of my personal weather station with the Suunto Race S is almost spooky! The temperature, the humidity, the air quality… [I should underline that I have a good temperature/humidity sensor encased in a large homebuilt Gill multiple-plate radiation shield].

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                                      Suunto Race S

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