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    Sensors not reconnecting after pausing

    Scheduled Pinned Locked Moved Suunto Race
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    • matteo_000M Offline
      matteo_000
      last edited by

      I have had the same problem with the same activity (MTB) with Suunto Vertical. I hope in the solution because it’s unfriendly…

      Suunto Vertical All Black - Italy

      Ze StuartZ 1 Reply Last reply Reply Quote 0
      • Ze StuartZ Offline
        Ze Stuart Gold Members @matteo_000
        last edited by

        @matteo_000 which firmware version(s) has it happened on? I’m curious if it’s a new problem with 2.37.34, or a pre-existing problem that we’re waiting for a fix on.

        https://zulusierra.co

        matteo_000M 1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @Ze Stuart
          last edited by

          @Ze-Stuart pretty busy lately, not really looking at the forum much, but I’ll forward this 🙂

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          Ze StuartZ 1 Reply Last reply Reply Quote 0
          • Ze StuartZ Offline
            Ze Stuart Gold Members @isazi
            last edited by

            @isazi thanks! I had surgery on Monday, so no exercising for 3 weeks: probably no more bug reports from me for that long… 😉

            I told support about it, too, ticket 7469640.

            https://zulusierra.co

            isaziI 1 Reply Last reply Reply Quote 1
            • isaziI Offline
              isazi Moderator @Ze Stuart
              last edited by

              @Ze-Stuart get well soon!

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              Ze StuartZ 1 Reply Last reply Reply Quote 0
              • Ze StuartZ Offline
                Ze Stuart Gold Members @isazi
                last edited by

                @isazi thanks!

                https://zulusierra.co

                C 1 Reply Last reply Reply Quote 0
                • C Offline
                  cumbrian-runner @Ze Stuart
                  last edited by cumbrian-runner

                  @Ze-Stuart I see the same issue

                  I wondered why my HR became erratic and if I look at ZoneSense it disconnected after just over an hour and did not reconnect!

                  Struggling to post a screenshot here, this may work

                  https://imgur.com/a/Da98vRR

                  Ze StuartZ 1 Reply Last reply Reply Quote 0
                  • Todd DanielczykT Online
                    Todd Danielczyk Gold Members @Ze Stuart
                    last edited by Todd Danielczyk

                    @Ze-Stuart i went in and checked one of my rides that was 2 hours and Zonesense was on (only S+ running at the time).

                    It looks like it did not drop off like yours did.
                    1000122601.jpg

                    *The heart rate belt i had on hand to test with was a Coospo H808S with my Vertical and activity was mountain biking

                    Ze StuartZ 1 Reply Last reply Reply Quote 0
                    • Ze StuartZ Offline
                      Ze Stuart Gold Members @cumbrian-runner
                      last edited by

                      @cumbrian-runner does the HR stre drop off at the same time, too? Trying to differentiate between loss of HRV data, and loss of all external HR data.

                      https://zulusierra.co

                      C 1 Reply Last reply Reply Quote 1
                      • Ze StuartZ Offline
                        Ze Stuart Gold Members @Todd Danielczyk
                        last edited by

                        @Todd-Danielczyk said in Sensors not reconnecting after pausing:

                        @Ze-Stuart i went in and checked one of my rides that was 2 hours and Zonesense was on (only S+ running at the time).

                        It looks like it did not drop off like yours did.

                        Nope, looks like you maintained connectivity the whole time.

                        https://zulusierra.co

                        1 Reply Last reply Reply Quote 1
                        • C Offline
                          cumbrian-runner @Ze Stuart
                          last edited by

                          @Ze-Stuart Well it would have defaulted to wrist HR at that point of the disconnect.

                          As far as I know its impossible for a Polar H10 to present HR data but with no R-R interval data.

                          Ze StuartZ 1 Reply Last reply Reply Quote 0
                          • Ze StuartZ Offline
                            Ze Stuart Gold Members @cumbrian-runner
                            last edited by

                            @cumbrian-runner does it switch to wrist in the event of loss of external? I don’t know (or perhaps, trust) that.

                            Agree with the paradigm, but again a lack of trust of the system the paradigm inhabits.

                            You should be able to copy/paste screenshots straight into the compose box.

                            https://zulusierra.co

                            isaziI 1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @Ze Stuart
                              last edited by

                              @Ze-Stuart it does not switch to OHR if connection to external monitor is lost

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

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                              • matteo_000M Offline
                                matteo_000 @Ze Stuart
                                last edited by

                                @Ze-Stuart I have SV with the last version 2.37.34. I remeber that I have had the same problem with the version before.

                                Suunto Vertical All Black - Italy

                                Ze StuartZ 1 Reply Last reply Reply Quote 0
                                • Ze StuartZ Offline
                                  Ze Stuart Gold Members @matteo_000
                                  last edited by

                                  @matteo_000 thanks!

                                  https://zulusierra.co

                                  1 Reply Last reply Reply Quote 1
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