Suunto Vertical Titanium Solar Malfunction Unresponsive After Water Exposure!!!

[todgerama]

Hi, I have just returned my 2nd Suunto Vertical Titanium Solar for replacement. I purchased this very expensive watch back in July. I use the Vertical for Open Water only. The first watch began glitching, randomly rolling from menu to menu without me pressing any buttons. Buttons were also unresponsive. And so I returned it and received a replacement, which has sat idle in my draw as I have been hesitant to use it. A few days ago, I took the watch open water swimming. I completed the activity, a 3km swim, but then became totally unresponsive shortly after. Despite troubleshooting, the watch could not be powered back on and so it has been returned and I am currently awaiting my 3rd replacement. Clearly, the Suunto Vertical has a hardware fault when exposed to water. There are other posts on this forum that describe exactly the same thing. I expect after receiving my 3rd watch replacement that this same fault will reoccur and I will keep returning the watch until Suunto provides a fix for this problem along with compensation for wasting my time. That is to say that the returns process is lengthy and I am without a watch!

[surfboomerang]

@todgerama do you have touch enabled in your open water swimming activity?

Occasionally after a run, my Vertical freaks out and touch isn’t responding anymore. A reboot fixes this. I also use the watch for windsurfing a lot. On my windsurfing profile, touch is disabled and the watch never freaks out.

[fv4500]

Sorry to hear that… it’s sad for a watch that’s supposed to be a multi-sport adventure/rugged watch! This brings me to one question touched here in the forum about the opearability of buttons when immersed in water: have you pressed them while swimming? It’s not clear to me at all if the buttons are supposed, by design, to be operated (or not!) underwater… Maybe someone around can clarify about that… Thanks.

[JVMT74]

@todgerama

Good morning,

I had the same problem during water exercises.

I just bought a garmin enduro 3

[martintrail]

@JVMT74 and done

[Ze Stuart]

@surfboomerang said in Suunto Vertical Titanium Solar Malfunction Unresponsive After Water Exposure!!!:

Occasionally after a run, my Vertical freaks out and touch isn’t responding anymore. A reboot fixes this.

I had that every few weeks: I’d try and interact with the display one morning, find it had effectively lost its calibration, and would reboot.

Not helpful to OP, mind.