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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • O Offline
      osscar @Egika
      last edited by

      @Egika

      Thank you for clarification!

      1 Reply Last reply Reply Quote 0
      • Stefano M64S Online
        Stefano M64 Silver Members @Egika
        last edited by

        @Egika said in Software update 2.39.20 (2024 Q4):

        wait, until the watch has gathered enough data and the indicator will be shown.
        The history is reset with every firmware update

        ah! sorry, never noted that before, many thanks!! 😊

        Suunto Vector . Vector HR . Core . Race & Race S

        1 Reply Last reply Reply Quote 0
        • Francesco PaganoF Offline
          Francesco Pagano Silver Members Bronze Member
          last edited by

          So far I am not seeing improvements with the battery consumption.

          I had 84% after the FW update yesterday around noon, and I woke up with 76% today (also OHR was off and the watch didn’t track sleep); it went down to 67% after my run this morning, which I find excessive. On a similar activity (with similar settings) two weeks ago I lost 4 pp not 9. Now after five hours I’m down to 64% so another 3 pp loss with the watch doing almost nothing apart from showing a few notifications.

          All I changed is the watch face to the Christmas Tree one, which has no complications if not the one showing the calendar date.

          S9PP
          S5

          EgikaE 1 Reply Last reply Reply Quote 0
          • EgikaE Offline
            Egika Platinum Member @Francesco Pagano
            last edited by

            @Francesco-Pagano See FAQ Q1 here:
            https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            Francesco PaganoF 1 Reply Last reply Reply Quote 2
            • Francesco PaganoF Offline
              Francesco Pagano Silver Members Bronze Member @Egika
              last edited by

              @Egika Thanks, I must have read this some time ago but I forgot. I’ll follow what Q1 says for the battery and see what happens.
              As for Q2, both sleep tracking and 24/7 wrist HR had remained on after the update, nonetheless they weren’t working.

              I’m happy with this new update otherwise, just sharing some feedback around one of the main known issues which is the increased battery consumption.

              S9PP
              S5

              1 Reply Last reply Reply Quote 1
              • VoiGASV Offline
                VoiGAS Silver Members
                last edited by

                Sorry if its a duplicate, the post are increasing fast…
                After the update the OHR of my Race S went nuts, showing about the double HR. After a Soft Reset everything is fine again


                Race S
                Ambit3 Vertical

                1 Reply Last reply Reply Quote 0
                • timecodeT Offline
                  timecode
                  last edited by

                  Just reporting: S9PP from 97% to 87% in less than 24hours with zero activity. Will let it discharge and charge again, but at the moment the issue is still there.

                  1 Reply Last reply Reply Quote 0
                  • T Offline
                    The_77 Silver Members
                    last edited by The_77

                    Idle note that my 9PP gave up on measuring WHR halfway through the day - a soft reset fixed it just now.

                    1000073019.jpg

                    edit: or at least the watch thinks it did. The app suggests it knew what was happening until 6pm. I did a workout where it refused to find HR but I didn’t wait for notice for a bike commute more than two mins. Which is roughly the same time as it gave up.

                    1000073021.png

                    Suunto Spartan Trainer Wrist HR / 9PP Refurb

                    1 Reply Last reply Reply Quote 3
                    • S Online
                      supergroover @Francesco Pagano
                      last edited by

                      @Francesco-Pagano said in Software update 2.39.20 (2024 Q4):

                      @dulko79 I updated my S9PP yesterday and I had no sleep tracked last night. The OHR was off when I took it off my wrist this morning. Both settings were on, though.
                      OHR turned back on after soft reset.

                      Also, I had an alarm set at 06:00 and it rang at 06:30

                      After update OHR stopped after one or two hours. After soft reset it works again for that time and stops again reproducable. Never had issues with OHR before.

                      Dario LemosD S 2 Replies Last reply Reply Quote 1
                      • D Offline
                        duffman19 @pavel.samokha
                        last edited by duffman19

                        @pavel-samokha said in Software update 2.39.20 (2024 Q4):

                        • SuuntoPlus Sports App displays device connection status

                        Is this explained anywhere? Does this mean any Sports App has the ability to show device connections? Is this with an icon?

                        Vertical Ti

                        EgikaE 1 Reply Last reply Reply Quote 2
                        • J Offline
                          Janne Leppamaki Bronze Member
                          last edited by

                          I updated my S9PP yesterday. Sleeptracking went ok, but at noon today OHR stopped working. After 10 hours OHR stopped working again. Soft reset helped both times

                          Francesco PaganoF 1 Reply Last reply Reply Quote 6
                          • Francesco PaganoF Offline
                            Francesco Pagano Silver Members Bronze Member @Janne Leppamaki
                            last edited by

                            @Janne-Leppamaki same here, OHR stopped working one more time after this morning soft reset. Never had similar issues before.

                            S9PP
                            S5

                            1 Reply Last reply Reply Quote 1
                            • Tami999T Offline
                              Tami999 Silver Members
                              last edited by

                              Battery seems same as previous update 4-4,5% / day but i must say I love compass calibration. I needed to calibrate it every few hours manually. Now I calibrated it after update yesterday, and today when I back home it was calibrated (no needed) in perfect direction 🙂

                              1 Reply Last reply Reply Quote 0
                              • Александр ДаниленкоА Offline
                                Александр Даниленко
                                last edited by Александр Даниленко

                                OHR stopped working today on my S9PP.

                                I did reset…in few hours it stopped again.

                                1000037549.jpg 1000037551.jpg

                                Only reboot helped to turn it on…but it is annoying, since after reboot resources reset to 70% so I wouldn’t like to reboot few times per day, making resources functionality useless 😡

                                Suunto Race S

                                1 Reply Last reply Reply Quote 7
                                • D Online
                                  dulko79
                                  last edited by

                                  This morning all back is to normal, sleeping was tracked spot on, resources chart updated.

                                  App: beta
                                  Phone: Iphone
                                  iOS

                                  1 Reply Last reply Reply Quote 0
                                  • EgikaE Offline
                                    Egika Platinum Member @duffman19
                                    last edited by Egika

                                    @duffman19 said in Software update 2.39.20 (2024 Q4):

                                    @pavel-samokha said in Software update 2.39.20 (2024 Q4):

                                    • SuuntoPlus Sports App displays device connection status

                                    Is this explained anywhere? Does this mean any Sports App has the ability to show device connections? Is this with an icon?

                                    if you enable the S+ that connects to a BT device (like Suunto Aqua), it will show “connected” if successful. Screenshot in German. “connected” = “verbunden”
                                    IMG_0919.jpeg

                                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                    Race S All Black - TI Canary - Titanium Courtney

                                    1 Reply Last reply Reply Quote 1
                                    • M Offline
                                      MirkoP
                                      last edited by

                                      Good morning! S9PP here. From the update the OHR stop to works after a few hrs from the restart. Multiple soft restart and 1 switch off from the update. I did a soft reset just before sleep and the sleep tracking stop to record after 1:12 hrs (I think this time is align with the duration of the ohr sensor ) . Today I will try make a factory reset. Otherwise I will forced to make a firmware downgrade, waiting for a fixing of this annoying bug.

                                      While the ui update is fantastic!

                                      Александр ДаниленкоА 1 Reply Last reply Reply Quote 4
                                      • SuperFlo75S Online
                                        SuperFlo75 Silver Members Bronze Member
                                        last edited by

                                        After the update, my wife’s S9PP stopped the OHR this night, which causes a wrong sleep tracking… we did a soft reset… wait and see… it seems to be an issue with the S9PP? My SV is working as usual!

                                        Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                        Suunto Wing
                                        Suunto 9 Peak Pro Titanium (owns my wife now)
                                        Suunto Spartan Ultra
                                        SA iOS 2.43.0 (18473)
                                        Instagram @superflo75

                                        1 Reply Last reply Reply Quote 4
                                        • tazidenT Offline
                                          taziden Gold Members
                                          last edited by

                                          Same here. 1h47min of sleep according to S9PP, then no more HR after that.

                                          S9PP

                                          1 Reply Last reply Reply Quote 3
                                          • Dimitrios KanellopoulosD Offline
                                            Dimitrios Kanellopoulos Community Manager
                                            last edited by

                                            Hi @SuperFlo75 @taziden @Александр-Даниленко @Francesco-Pagano @Janne-Leppamaki @The_77

                                            Please send logs via the app and send me a private message with your email address used in the app to check the issue with OHR stop working.

                                            Could you help me out ?

                                            Community Manager / Admin @Suunto
                                            Creator of Quantified-Self.io
                                            youtube.com/c/dimitrioskanellopoulos
                                            https://instagram.com/dimitrioskanellopoulos
                                            https://www.strava.com/athletes/7586105

                                            F T Александр ДаниленкоА S 4 Replies Last reply Reply Quote 5
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