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Software update 2.39.20 (2024 Q4)

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  • B Offline
    BrunoH Gold Members @sebchastang
    last edited by BrunoH 18 Dec 2024, 20:22

    @sebchastang you’re right, Control Panel broke again when I powered off the watch. Let’s see if the elves can fix it again during the night 🙂

    Compasses: M-311, A-10, SK-7
    Diving: Finnlight Navy 90, Vyper
    Sports: Metron, S7, S9B and Vertical

    B 1 Reply Last reply 19 Dec 2024, 06:03 Reply Quote 0
    • M Offline
      MiniForklift Platinum Member
      last edited by MiniForklift 18 Dec 2024, 20:40

      So after this update I’m noticing that my battery is draining quite a bit faster, I noticed it because I haven’t been training as much as normal but it’s gone down more than it usually would. In the last 24 hours it’s dropped 10% with no training
      Aside from that, one run and a walk doesn’t look great with regards to the GPS tracking. Has me drunkenly swerving along roads and not following the route particularly closely, hopefully this is just a coincidence and my next runs are cleaner 🤞

      SV Titanium Solar Forest

      1 Reply Last reply Reply Quote 0
      • R Offline
        Romain Sassareu
        last edited by 18 Dec 2024, 21:52

        My Suunto activities don’t sync to Strava anymore.

        Is this a known issue?

        A А 2 Replies Last reply 18 Dec 2024, 21:55 Reply Quote 2
        • A Offline
          atoponce @Romain Sassareu
          last edited by 18 Dec 2024, 21:55

          @Romain-Sassareu This isn’t a firmware update problem. Something is wrong on Suunto’s side that is preventing the activity uploads to different services. I have the 9 Baro, and while my run is synced with the mobile app, Suutno hasn’t push it to Stryd, Strava, and my other services yet. Something is broken server-side on their end.

          Suunto 9 Baro / Ambit 3 Peak / Observer
          Polar H10 / Verity Sense / OH1
          Stryd Duo / Stryd wind / Zwift RunPod

          R 1 Reply Last reply 18 Dec 2024, 22:01 Reply Quote 0
          • R Offline
            Romain Sassareu @atoponce
            last edited by 18 Dec 2024, 22:01

            @atoponce ok cool, let’s wait then. How can we flag this this, besides posting here? To ensure something is aware of the issue(s).

            A 1 Reply Last reply 18 Dec 2024, 22:26 Reply Quote 0
            • A Offline
              atoponce @Romain Sassareu
              last edited by 18 Dec 2024, 22:26

              @Romain-Sassareu I’m sure Suunto is aware and working to get it resolved. There is also discussion on Reddit. Unfortunately, when this has happened in the past, it lasted like 5-6 hours.

              Suunto 9 Baro / Ambit 3 Peak / Observer
              Polar H10 / Verity Sense / OH1
              Stryd Duo / Stryd wind / Zwift RunPod

              M 1 Reply Last reply 19 Dec 2024, 06:59 Reply Quote 0
              • А Offline
                Александр Даниленко @Romain Sassareu
                last edited by 18 Dec 2024, 23:01

                @Romain-Sassareu same today for me

                Suunto Race S

                1 Reply Last reply Reply Quote 0
                • S Offline
                  Sturgis
                  last edited by 18 Dec 2024, 23:46

                  “New Christmas and New Year watch faces, along with a new green theme watch color”

                  What is the green theme watch color and how to set it up?

                  Suunto 9 Baro Titanium Charcoal Black / Suunto Race Titanium Charcoal

                  F 1 Reply Last reply 18 Dec 2024, 23:51 Reply Quote 0
                  • F Offline
                    far-blue Bronze Member @Sturgis
                    last edited by 18 Dec 2024, 23:51

                    @Sturgis Green has just been added to the bottom of the colour selection list for the accent colour. You can use it with any watch face but it’s the default for the new xmas and new year faces 🙂

                    S 1 Reply Last reply 19 Dec 2024, 19:46 Reply Quote 2
                    • F Offline
                      far-blue Bronze Member
                      last edited by 18 Dec 2024, 23:54

                      FYI in case anyone was wondering, the behaviour of DND within an activity hasn’t changed with the new firmware (I was hopeful…). If you set DND in the activity setup screen it turns off all notifications plus then doesn’t re-enable notifications at the end of the activity. Fingers crossed for the Q1 2025 firmware 🙂

                      1 Reply Last reply Reply Quote 2
                      • E Offline
                        Egika Platinum Member @joachimstolpe
                        last edited by 19 Dec 2024, 04:03

                        @joachimstolpe said in Software update 2.39.20 (2024 Q4):.

                        Self explanatory is that it worked before, otherwise I wouldn’t have been able to update - and that’s what kinda drives me mad. Why won’t it work now?

                        I’m at a loss here guys. What to do?

                        Just to make sure: wifi is not used for firmware updates. They are transferred via BT…

                        Otherwise no idea. Mine is working well on various models. Flight mode etc is off? Can you add the wifi in the settings at all?

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        J 1 Reply Last reply 19 Dec 2024, 06:59 Reply Quote 0
                        • M Offline
                          MiniForklift Platinum Member
                          last edited by 19 Dec 2024, 04:06

                          I have just successfully downloaded a map, no issues. Although one thing I have noticed was that the watch wasn’t charging when I plugged it in, thought that was odd. Tried it at a few different power points, none of them worked. Then after a couple of soft resets it decided it would start charging. Anyone came across this before?

                          SV Titanium Solar Forest

                          C 1 Reply Last reply 19 Dec 2024, 18:38 Reply Quote 0
                          • S Offline
                            skifast12 @supergroover
                            last edited by 19 Dec 2024, 04:08

                            Same for me. OHR didn’t work yesterday after the update, then after soft reset, it worked. Today again same issue.
                            It says “measuring” but green OHR lights is not showing.

                            425124f6-a938-4590-acae-d1fd6756b489-image.jpeg

                            F P 2 Replies Last reply 19 Dec 2024, 08:17 Reply Quote 2
                            • K Offline
                              Kurt68
                              last edited by 19 Dec 2024, 05:25

                              On my Race, sleep tracking only worked the first night after the update. Now 2 nights not. A reset has not helped.

                              1 Reply Last reply Reply Quote 1
                              • B Offline
                                BrunoH Gold Members @BrunoH
                                last edited by 19 Dec 2024, 06:03

                                Nope, this time the control panel didn’t get fixed by waiting. After the night it still looks like this. Notice that the bottom row (the one with the smallest font) is in focus and gets selected with the middle button.

                                Quite a lot of regression bugs with this sw.

                                1000011696.jpg

                                Compasses: M-311, A-10, SK-7
                                Diving: Finnlight Navy 90, Vyper
                                Sports: Metron, S7, S9B and Vertical

                                S 1 Reply Last reply 19 Dec 2024, 06:29 Reply Quote 0
                                • S Offline
                                  sebchastang Silver Members @BrunoH
                                  last edited by 19 Dec 2024, 06:29

                                  @BrunoH Bad luck 😕
                                  Control panel displays correctly again on my watch, but I am pretty sure it will be broken if I restart the watch.
                                  I hope Suunto is aware and working on this display bug.
                                  I use bottom button shortcut to access the control panel, maybe it is related?
                                  @BrunoH How do you access control panel on your watch

                                  Suunto Vertical
                                  Suunto Traverse

                                  B 1 Reply Last reply 19 Dec 2024, 06:54 Reply Quote 0
                                  • B Offline
                                    BrunoH Gold Members @sebchastang
                                    last edited by 19 Dec 2024, 06:54

                                    @sebchastang The same for me; I have the lower button configured as shortcut. I need to adjust the morning wakeup alarm a few times a week so I really appreciate the shortcut.

                                    I too hope for a correction, but unfortunately I have seen very few comments about this problem in the forum. I guess a cosmetic flaw doesn’t get as much attention as the OHR problem.

                                    Compasses: M-311, A-10, SK-7
                                    Diving: Finnlight Navy 90, Vyper
                                    Sports: Metron, S7, S9B and Vertical

                                    T B W 3 Replies Last reply 19 Dec 2024, 10:28 Reply Quote 0
                                    • M Offline
                                      Matúš Bronze Member @atoponce
                                      last edited by 19 Dec 2024, 06:59

                                      @atoponce said in Software update 2.39.20 (2024 Q4):

                                      @Romain-Sassareu Unfortunately, when this has happened in the past, it lasted like 5-6 hours.

                                      Actually, I’ve successfully uploaded an activity on SA more that 12[h] ago, but no sign of that activity on Strava yet.

                                      Suunto 9 Peak Pro Titanium Slate
                                      Suunto Spartan Sport

                                      #swatt

                                      1 Reply Last reply Reply Quote 0
                                      • J Offline
                                        joachimstolpe @Egika
                                        last edited by 19 Dec 2024, 06:59

                                        @Egika Oh yeah right, sorry. WiFi is for maps.🙂 Anyhow, I’ve had no issues with downloading maps on the same WiFi before.

                                        Yep, flight mode is off. And no power saving mode either. Discovery is on.
                                        I can’t add the WiFi in the settings at all. I find the network, enter the password which I make sure is correct, it tries to connect and after some spinning it tells me that it can’t connect to the network and that a “reboot of the router might solve it”. Of course I’ve tried that and that unfortunately doesn’t work either.

                                        I really don’t know how to solve this…😢

                                        M 1 Reply Last reply 19 Dec 2024, 08:52 Reply Quote 1
                                        • S Offline
                                          sracer Bronze Member
                                          last edited by 19 Dec 2024, 07:59

                                          One problem with the new carousel/zoom animation is that the already small fonts get even smaller for the non-active rows making people with less than perfect eyesight struggle. I much prefer the old way given the limited screen sizes of these watches.

                                          E J 2 Replies Last reply 19 Dec 2024, 08:05 Reply Quote 11
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