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Software update 2.39.20 (2024 Q4)

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  • P Offline
    pavel.samokha @Olaf Gottschalk
    last edited by 18 Dec 2024, 15:15

    @Olaf-Gottschalk said in Software update 2.39.20 (2024 Q4):

    @pavel-samokha …installed it this morning, got the Christmas watchface… And it immediately crashed already two times on that watch face.

    sad to hear and not expected ofc, could you send logs and remind me in DM your username?

    Opinions expressed are solely my own and do not express the views or opinions of my employer

    1 Reply Last reply Reply Quote 0
    • P Offline
      pavel.samokha
      last edited by 18 Dec 2024, 15:16

      OHR problem is known and is being investigated

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      J 1 Reply Last reply 18 Dec 2024, 15:20 Reply Quote 14
      • J Offline
        Janne Leppamaki Bronze Member @pavel.samokha
        last edited by 18 Dec 2024, 15:20

        @pavel-samokha Great, thanks for the info!

        1 Reply Last reply Reply Quote 1
        • T Offline
          t-Dox @gerasimos
          last edited by 18 Dec 2024, 15:36

          @gerasimos i think he refers to his apple watch ultra?

          Andrea
          9pp

          1 Reply Last reply Reply Quote 0
          • A Offline
            AntoniusGaius @Francesco Pagano
            last edited by 18 Dec 2024, 15:59

            @Francesco-Pagano Same problem. OHR stopped working again today during the day. I’m not sure but on 12:00? After turning the watch off and on again it works normally. Compas does not calibrate itself automatically. So if this update should improve sleep tracking it failed totally for me. I will see next morning. If OHR stop again I will try to find how to get old FW back. Christmas tree is on training device the most important thing…

            SUUNTO M2 - retired, SUUNTO M5 with bike pod - retired, SUUNTO Ambit3 Peak Sapphire customized, SUUNTO Spartan Trainer - retired, SUUNTO 5 Peak, SUUNTO 9 Peak Pro Titanium, SUUNTO Race S

            1 Reply Last reply Reply Quote 4
            • B Offline
              Brad_Olwin Moderator @pavel.samokha
              last edited by Brad_Olwin 18 Dec 2024, 16:02

              @Dimitrios-Kanellopoulos @pavel-samokha For all those experiencing issues with OHR, I updated my 9PP and wore it sleeping as well as during the day. No gaps or interruptions of OHR. I will keep wearing and testing.

              After about 24h of recording my OHR stopped as well. I filed a bug report with Suunto and sent my logs. Occurred with a 9PP.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              1 Reply Last reply Reply Quote 5
              • А Offline
                Александр Даниленко @Dario Lemos
                last edited by 18 Dec 2024, 16:16

                @Dario-Lemos I use Christmas tree watchface.

                But if I remember correctly, 1st time yesterday when OHR stopped working, I had another watchface (from Race). So I don’t think it depends on it.

                Suunto Race S

                D 1 Reply Last reply 18 Dec 2024, 16:30 Reply Quote 0
                • D Offline
                  dzembronja @pavel.samokha
                  last edited by 18 Dec 2024, 16:29

                  @pavel-samokha Good evening, I’m sorry to write off topic, but can you pass on to the developers of the suunto program the following problem, the previous version on android 14 phone oscal s80, the problem is that after updating the program the phone is overloaded when I enter the program. I noticed how I give some permission to the watch in the program, the phone is overloaded when I enter the program, before I reset to factory settings, and then put the program and so on.

                  P 1 Reply Last reply 18 Dec 2024, 18:21 Reply Quote 1
                  • D Offline
                    Dario Lemos @Александр Даниленко
                    last edited by 18 Dec 2024, 16:30

                    @Александр-Даниленко Yeah, I guess it’s implausible. It’s probably impossible that it’s related.
                    I was just curious 😅

                    1 Reply Last reply Reply Quote 0
                    • _ Offline
                      __pepelepew__
                      last edited by 18 Dec 2024, 16:33

                      since my last update, the watch RACE seems to be loosing connection with the phone app.
                      also, the phone notification flashes too fast to be read, and you have to got to the notification in the watch.
                      before the update, the notification lasted longer.
                      another thing, during the sleep, the watch stopped measuring HR, and after restarting the watch several time, he started measuring HR again.

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        pavel.samokha @dzembronja
                        last edited by 18 Dec 2024, 18:21

                        @dzembronja said in Software update 2.39.20 (2024 Q4):

                        Good evening, I’m sorry to write off topic, but can you pass on to the developers of the suunto program the following problem, the previous version on android 14 phone oscal s80, the problem is that after updating the program the phone is overloaded when I enter the program. I noticed how I give some permission to the watch in the program, the phone is overloaded when I enter the program, before I reset to fa

                        Do you mean that you open Suunto App on your Android 14 phone and it reboots?

                        Opinions expressed are solely my own and do not express the views or opinions of my employer

                        D 1 Reply Last reply 18 Dec 2024, 18:37 Reply Quote 0
                        • D Offline
                          dzembronja @pavel.samokha
                          last edited by 18 Dec 2024, 18:37

                          @pavel-samokha Sorry, I wrote the wrong version of android 12 phone oscal s80, the program works fine on android 11 of another smartphone, but I use oscal s80

                          E D 2 Replies Last reply 18 Dec 2024, 18:41 Reply Quote 0
                          • E Offline
                            Egika Platinum Member @dzembronja
                            last edited by 18 Dec 2024, 18:41

                            @dzembronja maybe better to do this in a separate thread. This one is about watch FW update.
                            Thx

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - TI Canary - Titanium Courtney

                            D 1 Reply Last reply 18 Dec 2024, 18:44 Reply Quote 0
                            • D Offline
                              dzembronja @dzembronja
                              last edited by 18 Dec 2024, 18:42

                              @dzembronja When I delete the program, the smartphone does not overload itself, in my opinion, when I give permission to some program, it terminates the program or overloads the smartphone, it was in the previous version of the suunto program

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                dzembronja @Egika
                                last edited by 18 Dec 2024, 18:44

                                @Egika I agree with you, but I wrote everywhere they don’t respond to it, and this is generally, and here they may notice, I apologized for writing off topic, but I don’t know what to do

                                1 Reply Last reply Reply Quote 0
                                • M Offline
                                  Mff73 @MirkoP
                                  last edited by Mff73 18 Dec 2024, 19:25

                                  @MirkoP said in Software update 2.39.20 (2024 Q4):

                                  @Александр-Даниленко I thought I could, instead I discovered that I can’t: so annoying

                                  Instructions there
                                  https://forum.suunto.com/post/148824

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  M 1 Reply Last reply 20 Dec 2024, 08:19 Reply Quote 4
                                  • J Offline
                                    joachimstolpe
                                    last edited by 18 Dec 2024, 20:15

                                    I have a Vertical Ti Solar which I updated yesterday. After the update (which went well, menus looking great, holiday watch faces working) I simply cannot get the watch to connect to my WiFi to download maps. I’ve tried all the workarounds out there - soft and hard reset, reinstalling SA, restarting my iPhone, using my phone as a hotspot, no weird characters in SSID, making sure the WiFi is 2,4 GHz, changing language in the watch, praying… It just won’t connect.
                                    Self explanatory is that it worked before, otherwise I wouldn’t have been able to update - and that’s what kinda drives me mad. Why won’t it work now?

                                    I’m at a loss here guys. What to do?

                                    E 1 Reply Last reply 19 Dec 2024, 04:03 Reply Quote 0
                                    • B Offline
                                      BrunoH Gold Members @sebchastang
                                      last edited by BrunoH 18 Dec 2024, 20:22

                                      @sebchastang you’re right, Control Panel broke again when I powered off the watch. Let’s see if the elves can fix it again during the night 🙂

                                      Compasses: M-311, A-10, SK-7
                                      Diving: Finnlight Navy 90, Vyper
                                      Sports: Metron, S7, S9B and Vertical

                                      B 1 Reply Last reply 19 Dec 2024, 06:03 Reply Quote 0
                                      • M Offline
                                        MiniForklift Platinum Member
                                        last edited by MiniForklift 18 Dec 2024, 20:40

                                        So after this update I’m noticing that my battery is draining quite a bit faster, I noticed it because I haven’t been training as much as normal but it’s gone down more than it usually would. In the last 24 hours it’s dropped 10% with no training
                                        Aside from that, one run and a walk doesn’t look great with regards to the GPS tracking. Has me drunkenly swerving along roads and not following the route particularly closely, hopefully this is just a coincidence and my next runs are cleaner 🤞

                                        SV Titanium Solar Forest

                                        1 Reply Last reply Reply Quote 0
                                        • R Offline
                                          Romain Sassareu
                                          last edited by 18 Dec 2024, 21:52

                                          My Suunto activities don’t sync to Strava anymore.

                                          Is this a known issue?

                                          A А 2 Replies Last reply 18 Dec 2024, 21:55 Reply Quote 2
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