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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • wmichiW Offline
      wmichi @BrunoH
      last edited by

      @BrunoH I also have the bottom button as a shortcut to the control panel and I had the same issue as you. Even multiple soft resets didn’t resolve the issue. But this fixed it for me:

      • Add the control panel as a widget
      • Open the control panel via the widget (control panel was displayed correctly)

      Since I have opened the control panel via the widget, it is always rendered correctly, even if I open it via the shortcut. Maybe it’s just a coincidence… but also worth a try.

      1 Reply Last reply Reply Quote 2
      • Jiri KroutilJ Offline
        Jiri Kroutil @tmclr
        last edited by

        @tmclr said in Software update 2.39.20 (2024 Q4):

        I’ve reverted to 2.37.48.

        Confirmed my thoughts about the new UI - I prefer the old version. The new setup didn’t scroll smoothly and also shrunk the text of non-selected options for no good reason, making them harder to see.

        I’d also rather have functioning OHR/sleep tracking than a Christmas tree watch face. 😁

        I do wonder how Suunto can release a update such as this with fundamental faults that disable a primary function of the watch… Is there no Beta testing?
        Also no updates on here on likely timing for a fix.

        We are that testers, cheap and wide.
        I agree with you, christmast watchfaces are something…stupid. If I need fancy useless thing, then I chose another brand. For me Suunto is simply and reliable. But this update should be released as April 1st update.
        Have vertical ti solar, seems lucky one, no issue for me observed.

        V 1 Reply Last reply Reply Quote 1
        • V Offline
          vinc14 Bronze Member @Jiri Kroutil
          last edited by

          @Jiri-Kroutil it just the chinese bling bling - cheap an for nothing

          • Suunto Vertical Steel solar All Black and Made in Finnland
          • Suunto Smart Heart Rate Belt
          • Suunto Zoop

          Android APP: 4.100.4


          Linux (Debian) Laptop (No Windows)

          Jiri KroutilJ 1 Reply Last reply Reply Quote -1
          • wmichiW Offline
            wmichi
            last edited by

            I hope next time we don’t get easter watch faces but instead some improvements for structured workouts and other sports oriented features. Vertical, Race (PERFORMANCE WATCH),… are sports watches, right? But to be fair, those watch faces are a lot better designed than 99% of the stuff in the Garmins Connect IQ store.

            I am not a 100% fan of the new zoom animation when scrolling through the menus. I think it works well with the widgets, but with the activities list and generally all sub menus (smaller menu items), I have the impression that there is too much movement on the screen.

            1 Reply Last reply Reply Quote 7
            • Jiri KroutilJ Offline
              Jiri Kroutil @vinc14
              last edited by

              @vinc14 said in Software update 2.39.20 (2024 Q4):

              @Jiri-Kroutil it just the chinese bling bling - cheap an for nothing

              Exactly. Looks like Suunto doesn’t know its customers.

              1 Reply Last reply Reply Quote 3
              • F Offline
                fv4500 Bronze Member @tmclr
                last edited by

                Thanks for pointing @tmclr…. Another downgraded here.
                I’m in general quite benevolent with bugs and just install updates right away, but with this latest one it’s been too much: a daily random soft-reset to restore OHR?
                The new menus are great and aside from the issue with OHR the update has been fantastic, though.
                See you next update.

                1 Reply Last reply Reply Quote 0
                • C Offline
                  cod3569
                  last edited by

                  I have also rolled back to 2.37.48 about 24 hrs ago. No problems observed since then, OHR issue is gone and working as intended.
                  However now the app wants me to install the latest firmware, any ideas how to disable automatic updates?

                  V F sebchastangS 3 Replies Last reply Reply Quote 0
                  • V Offline
                    vinc14 Bronze Member @cod3569
                    last edited by

                    @cod3569 how to roll back to old version?

                    • Suunto Vertical Steel solar All Black and Made in Finnland
                    • Suunto Smart Heart Rate Belt
                    • Suunto Zoop

                    Android APP: 4.100.4


                    Linux (Debian) Laptop (No Windows)

                    1 Reply Last reply Reply Quote 2
                    • F Offline
                      fv4500 Bronze Member @cod3569
                      last edited by

                      @cod3569 in the Suunto App, go to your watch’s page and select the top-right menu (the “gear”). There you should find the option to disable automatic updates.

                      V 1 Reply Last reply Reply Quote 1
                      • V Offline
                        vinc14 Bronze Member @fv4500
                        last edited by

                        @fv4500 yes but how to install the old one

                        • Suunto Vertical Steel solar All Black and Made in Finnland
                        • Suunto Smart Heart Rate Belt
                        • Suunto Zoop

                        Android APP: 4.100.4


                        Linux (Debian) Laptop (No Windows)

                        C 1 Reply Last reply Reply Quote 2
                        • sebchastangS Online
                          sebchastang Silver Members @cod3569
                          last edited by

                          @cod3569 @fv4500 I have made a mistake by accidentally clicking the “Delete OTA pkgs” menu (instead of “Select OTA pkg”) 😕
                          Do you know any way to get old package back so I can also downgrade?
                          Thanks for help

                          Suunto Vertical
                          Suunto Traverse

                          J 1 Reply Last reply Reply Quote 0
                          • C Offline
                            cod3569 @vinc14
                            last edited by

                            @vinc14 This post explains how to downgrade: https://forum.suunto.com/post/148824
                            If you updated from 2.37.48, you should be able to select 2.37.48 OTA package.
                            Cheers

                            1 Reply Last reply Reply Quote 5
                            • A Offline
                              antxill
                              last edited by

                              Same trouble with OHR 😞 From 4 to 6 hours before hanging.

                              1 Reply Last reply Reply Quote 1
                              • thanasisT Offline
                                thanasis Bronze Member @gerasimos
                                last edited by

                                @gerasimos said in Software update 2.39.20 (2024 Q4):

                                @thanasis how about battery drain problems and offset, back to normal?
                                AWU what it is?

                                No offset so far 🙂 . I did both tracks that previously had offsets and they were spot on this time ! Tracks were spectacularly spot on !!
                                Battery is better to almost 4% per day

                                gerasimosG 1 Reply Last reply Reply Quote 4
                                • C Offline
                                  cheetah694 Bronze Member
                                  last edited by

                                  After the watch failed to track two sleeps in a row correctly and just bailed on measuring my heart rate I had to downgrade. Christmas watchfaces are a nice to have, but I’d rather prefer an update which keeps the core features stable.

                                  1 Reply Last reply Reply Quote 3
                                  • gerasimosG Offline
                                    gerasimos Bronze Member @thanasis
                                    last edited by

                                    @thanasis pefect man!!

                                    Suunto Vertical Ti
                                    Suunto S9 gen1
                                    Suunto Ambit3 peak

                                    1 Reply Last reply Reply Quote 1
                                    • cosme.costaC Offline
                                      cosme.costa
                                      last edited by

                                      One here with a SVTi and without any problems. Very happy with the update, battery lasts more and GPS tracks are better than before, I even like the new animation. In my opinion is a good update, at least for the SV

                                      I guess most of the problems are with the S9PP and I hope they are resolved quickly.

                                      1 Reply Last reply Reply Quote 8
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager
                                        last edited by

                                        Hi all S9PP’s people. Thank you for the logs and we have found the issue.

                                        I ll keep you posted.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        enriqueescomsE Łukasz SzmigielŁ t-DoxT 3 Replies Last reply Reply Quote 29
                                        • M Offline
                                          MirkoP @Mff73
                                          last edited by MirkoP

                                          @Mff73 thanks a lot! A followed the instracyion the same day you reply and it perfectly works now!

                                          I will update again when the ohr issue will be fix.

                                          1 Reply Last reply Reply Quote 0
                                          • enriqueescomsE Offline
                                            enriqueescoms @Dimitrios Kanellopoulos
                                            last edited by enriqueescoms

                                            @Dimitrios-Kanellopoulos Thanks for giving us some information. I’ll be waiting for the problems to be solved.

                                            The last straw was that I’ve already had two HR sensor crashes today, so I’ve rolled back, as other users, to the previous version for now.

                                            (The Christmas tree is now mint instead of green, a small loss compared to the pleasure of going back to the UI without carousel animation.) 🎄

                                            Suunto 9 Peak Pro (all black version)

                                            1 Reply Last reply Reply Quote 3
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