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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • wmichiW Offline
      wmichi
      last edited by

      I hope next time we don’t get easter watch faces but instead some improvements for structured workouts and other sports oriented features. Vertical, Race (PERFORMANCE WATCH),… are sports watches, right? But to be fair, those watch faces are a lot better designed than 99% of the stuff in the Garmins Connect IQ store.

      I am not a 100% fan of the new zoom animation when scrolling through the menus. I think it works well with the widgets, but with the activities list and generally all sub menus (smaller menu items), I have the impression that there is too much movement on the screen.

      1 Reply Last reply Reply Quote 7
      • Jiri KroutilJ Offline
        Jiri Kroutil @vinc14
        last edited by

        @vinc14 said in Software update 2.39.20 (2024 Q4):

        @Jiri-Kroutil it just the chinese bling bling - cheap an for nothing

        Exactly. Looks like Suunto doesn’t know its customers.

        1 Reply Last reply Reply Quote 3
        • F Offline
          fv4500 Bronze Member @tmclr
          last edited by

          Thanks for pointing @tmclr…. Another downgraded here.
          I’m in general quite benevolent with bugs and just install updates right away, but with this latest one it’s been too much: a daily random soft-reset to restore OHR?
          The new menus are great and aside from the issue with OHR the update has been fantastic, though.
          See you next update.

          1 Reply Last reply Reply Quote 0
          • C Offline
            cod3569
            last edited by

            I have also rolled back to 2.37.48 about 24 hrs ago. No problems observed since then, OHR issue is gone and working as intended.
            However now the app wants me to install the latest firmware, any ideas how to disable automatic updates?

            V F sebchastangS 3 Replies Last reply Reply Quote 0
            • V Offline
              vinc14 Bronze Member @cod3569
              last edited by

              @cod3569 how to roll back to old version?

              • Suunto Vertical Steel solar All Black and Made in Finnland
              • Suunto Smart Heart Rate Belt
              • Suunto Zoop

              Android APP: 4.100.4


              Linux (Debian) Laptop (No Windows)

              1 Reply Last reply Reply Quote 2
              • F Offline
                fv4500 Bronze Member @cod3569
                last edited by

                @cod3569 in the Suunto App, go to your watch’s page and select the top-right menu (the “gear”). There you should find the option to disable automatic updates.

                V 1 Reply Last reply Reply Quote 1
                • V Offline
                  vinc14 Bronze Member @fv4500
                  last edited by

                  @fv4500 yes but how to install the old one

                  • Suunto Vertical Steel solar All Black and Made in Finnland
                  • Suunto Smart Heart Rate Belt
                  • Suunto Zoop

                  Android APP: 4.100.4


                  Linux (Debian) Laptop (No Windows)

                  C 1 Reply Last reply Reply Quote 2
                  • sebchastangS Offline
                    sebchastang Silver Members @cod3569
                    last edited by

                    @cod3569 @fv4500 I have made a mistake by accidentally clicking the “Delete OTA pkgs” menu (instead of “Select OTA pkg”) 😕
                    Do you know any way to get old package back so I can also downgrade?
                    Thanks for help

                    Suunto Vertical
                    Suunto Traverse

                    J 1 Reply Last reply Reply Quote 0
                    • C Offline
                      cod3569 @vinc14
                      last edited by

                      @vinc14 This post explains how to downgrade: https://forum.suunto.com/post/148824
                      If you updated from 2.37.48, you should be able to select 2.37.48 OTA package.
                      Cheers

                      1 Reply Last reply Reply Quote 5
                      • A Offline
                        antxill
                        last edited by

                        Same trouble with OHR 😞 From 4 to 6 hours before hanging.

                        1 Reply Last reply Reply Quote 1
                        • thanasisT Offline
                          thanasis Bronze Member @gerasimos
                          last edited by

                          @gerasimos said in Software update 2.39.20 (2024 Q4):

                          @thanasis how about battery drain problems and offset, back to normal?
                          AWU what it is?

                          No offset so far 🙂 . I did both tracks that previously had offsets and they were spot on this time ! Tracks were spectacularly spot on !!
                          Battery is better to almost 4% per day

                          gerasimosG 1 Reply Last reply Reply Quote 4
                          • C Offline
                            cheetah694 Bronze Member
                            last edited by

                            After the watch failed to track two sleeps in a row correctly and just bailed on measuring my heart rate I had to downgrade. Christmas watchfaces are a nice to have, but I’d rather prefer an update which keeps the core features stable.

                            1 Reply Last reply Reply Quote 3
                            • gerasimosG Offline
                              gerasimos Bronze Member @thanasis
                              last edited by

                              @thanasis pefect man!!

                              Suunto Vertical Ti
                              Suunto S9 gen1
                              Suunto Ambit3 peak

                              1 Reply Last reply Reply Quote 1
                              • cosme.costaC Offline
                                cosme.costa
                                last edited by

                                One here with a SVTi and without any problems. Very happy with the update, battery lasts more and GPS tracks are better than before, I even like the new animation. In my opinion is a good update, at least for the SV

                                I guess most of the problems are with the S9PP and I hope they are resolved quickly.

                                1 Reply Last reply Reply Quote 8
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by

                                  Hi all S9PP’s people. Thank you for the logs and we have found the issue.

                                  I ll keep you posted.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  enriqueescomsE Łukasz SzmigielŁ t-DoxT 3 Replies Last reply Reply Quote 29
                                  • M Offline
                                    MirkoP @Mff73
                                    last edited by MirkoP

                                    @Mff73 thanks a lot! A followed the instracyion the same day you reply and it perfectly works now!

                                    I will update again when the ohr issue will be fix.

                                    1 Reply Last reply Reply Quote 0
                                    • enriqueescomsE Offline
                                      enriqueescoms @Dimitrios Kanellopoulos
                                      last edited by enriqueescoms

                                      @Dimitrios-Kanellopoulos Thanks for giving us some information. I’ll be waiting for the problems to be solved.

                                      The last straw was that I’ve already had two HR sensor crashes today, so I’ve rolled back, as other users, to the previous version for now.

                                      (The Christmas tree is now mint instead of green, a small loss compared to the pleasure of going back to the UI without carousel animation.) 🎄

                                      Suunto 9 Peak Pro (all black version)

                                      1 Reply Last reply Reply Quote 3
                                      • PavlasP Offline
                                        Pavlas
                                        last edited by

                                        So my control panels broke yesterday. Looks like it happened after activity.

                                        🔺Vertical All Black

                                        ex:
                                        Ambit2 Black
                                        Ambit3 Peak Sapphire
                                        Spartan Ultra Stealth Titanium
                                        S9B All Black
                                        >>> YouTube Channel <<<

                                        1 Reply Last reply Reply Quote 1
                                        • Александр ДаниленкоА Offline
                                          Александр Даниленко @tmclr
                                          last edited by

                                          @tmclr said in Software update 2.39.20 (2024 Q4):

                                          I’ve reverted to 2.37.48.

                                          Confirmed my thoughts about the new UI - I prefer the old version. The new setup didn’t scroll smoothly and also shrunk the text of non-selected options for no good reason, making them harder to see.

                                          I’d also rather have functioning OHR/sleep tracking than a Christmas tree watch face. 😁

                                          I do wonder how Suunto can release a update such as this with fundamental faults that disable a primary function of the watch… Is there no Beta testing?
                                          Also no updates on here on likely timing for a fix.

                                          I also returned to 2.37.48…but we can still use a Christmas tree watchface. The only problem is that the old firmware doesn’t have green color of watchface. But mint green is ok)

                                          Suunto Race S

                                          Peter Pan 0P 1 Reply Last reply Reply Quote 1
                                          • Nicola FontanaN Offline
                                            Nicola Fontana
                                            last edited by

                                            Dear development Team,

                                            it´s not the first time this happens but this latest update 2.39.20 did more harm then good. Now my heart frequecy sensor, which for me is the MOST important feature in a fitness watch, is not working. It is stuck and on display i see only “Measuring…”, if I reboot the watch it works for some time then again gets stuck. I must say I was a really big fan of Suunto and especially of its philosophy of beeing a small focused company caring for the environment and delivering high quality products with premium materials and fewer but high performing software features. Since now software issues happened one too many time I think I will move to another watch because I am not ready to loose so much training data cosnidering I payed almost 400€ for my Suunto 9 Peak Pro.
                                            I hope you will improve in the future so that I can switch back to your watches because I think from the hardware point of view they have no riivals.

                                            Nevertheless Happy Christmas Holidays

                                            Łukasz SzmigielŁ L C 3 Replies Last reply Reply Quote 2
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