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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • thanasisT Offline
      thanasis Bronze Member @gerasimos
      last edited by

      @gerasimos said in Software update 2.39.20 (2024 Q4):

      @thanasis how about battery drain problems and offset, back to normal?
      AWU what it is?

      No offset so far 🙂 . I did both tracks that previously had offsets and they were spot on this time ! Tracks were spectacularly spot on !!
      Battery is better to almost 4% per day

      gerasimosG 1 Reply Last reply Reply Quote 4
      • C Offline
        cheetah694 Bronze Member
        last edited by

        After the watch failed to track two sleeps in a row correctly and just bailed on measuring my heart rate I had to downgrade. Christmas watchfaces are a nice to have, but I’d rather prefer an update which keeps the core features stable.

        1 Reply Last reply Reply Quote 3
        • gerasimosG Offline
          gerasimos Bronze Member @thanasis
          last edited by

          @thanasis pefect man!!

          Suunto Vertical Ti
          Suunto S9 gen1
          Suunto Ambit3 peak

          1 Reply Last reply Reply Quote 1
          • cosme.costaC Offline
            cosme.costa
            last edited by

            One here with a SVTi and without any problems. Very happy with the update, battery lasts more and GPS tracks are better than before, I even like the new animation. In my opinion is a good update, at least for the SV

            I guess most of the problems are with the S9PP and I hope they are resolved quickly.

            1 Reply Last reply Reply Quote 8
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              Hi all S9PP’s people. Thank you for the logs and we have found the issue.

              I ll keep you posted.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              enriqueescomsE Łukasz SzmigielŁ t-DoxT 3 Replies Last reply Reply Quote 29
              • M Offline
                MirkoP @Mff73
                last edited by MirkoP

                @Mff73 thanks a lot! A followed the instracyion the same day you reply and it perfectly works now!

                I will update again when the ohr issue will be fix.

                1 Reply Last reply Reply Quote 0
                • enriqueescomsE Offline
                  enriqueescoms @Dimitrios Kanellopoulos
                  last edited by enriqueescoms

                  @Dimitrios-Kanellopoulos Thanks for giving us some information. I’ll be waiting for the problems to be solved.

                  The last straw was that I’ve already had two HR sensor crashes today, so I’ve rolled back, as other users, to the previous version for now.

                  (The Christmas tree is now mint instead of green, a small loss compared to the pleasure of going back to the UI without carousel animation.) 🎄

                  Suunto 9 Peak Pro (all black version)

                  1 Reply Last reply Reply Quote 3
                  • PavlasP Offline
                    Pavlas
                    last edited by

                    So my control panels broke yesterday. Looks like it happened after activity.

                    🔺Vertical All Black

                    ex:
                    Ambit2 Black
                    Ambit3 Peak Sapphire
                    Spartan Ultra Stealth Titanium
                    S9B All Black
                    Ocean All Black (for testing only)
                    >>> YouTube Channel <<<

                    1 Reply Last reply Reply Quote 1
                    • Александр ДаниленкоА Offline
                      Александр Даниленко @tmclr
                      last edited by

                      @tmclr said in Software update 2.39.20 (2024 Q4):

                      I’ve reverted to 2.37.48.

                      Confirmed my thoughts about the new UI - I prefer the old version. The new setup didn’t scroll smoothly and also shrunk the text of non-selected options for no good reason, making them harder to see.

                      I’d also rather have functioning OHR/sleep tracking than a Christmas tree watch face. 😁

                      I do wonder how Suunto can release a update such as this with fundamental faults that disable a primary function of the watch… Is there no Beta testing?
                      Also no updates on here on likely timing for a fix.

                      I also returned to 2.37.48…but we can still use a Christmas tree watchface. The only problem is that the old firmware doesn’t have green color of watchface. But mint green is ok)

                      Suunto Race S

                      Peter Pan 0P 1 Reply Last reply Reply Quote 1
                      • Nicola FontanaN Offline
                        Nicola Fontana
                        last edited by

                        Dear development Team,

                        it´s not the first time this happens but this latest update 2.39.20 did more harm then good. Now my heart frequecy sensor, which for me is the MOST important feature in a fitness watch, is not working. It is stuck and on display i see only “Measuring…”, if I reboot the watch it works for some time then again gets stuck. I must say I was a really big fan of Suunto and especially of its philosophy of beeing a small focused company caring for the environment and delivering high quality products with premium materials and fewer but high performing software features. Since now software issues happened one too many time I think I will move to another watch because I am not ready to loose so much training data cosnidering I payed almost 400€ for my Suunto 9 Peak Pro.
                        I hope you will improve in the future so that I can switch back to your watches because I think from the hardware point of view they have no riivals.

                        Nevertheless Happy Christmas Holidays

                        Łukasz SzmigielŁ L C 3 Replies Last reply Reply Quote 2
                        • Łukasz SzmigielŁ Offline
                          Łukasz Szmigiel @Nicola Fontana
                          last edited by

                          @Nicola-Fontana said in Software update 2.39.20 (2024 Q4):

                          I will move to another watch

                          What will your pick be? Who’s software is better and bug free?

                          S9PP 2.40.44

                          1 Reply Last reply Reply Quote 2
                          • Łukasz SzmigielŁ Offline
                            Łukasz Szmigiel @Dimitrios Kanellopoulos
                            last edited by

                            @Dimitrios-Kanellopoulos said in Software update 2.39.20 (2024 Q4):

                            Hi all S9PP’s people. Thank you for the logs and we have found the issue.

                            I ll keep you posted.

                            Nah, I’m cool. I just learned that I’m a hamster, hence the 255 hr.

                            S9PP 2.40.44

                            G 1 Reply Last reply Reply Quote 2
                            • G Offline
                              Gunnar @Łukasz Szmigiel
                              last edited by

                              @Łukasz-Szmigiel You made my day 🙂

                              1 Reply Last reply Reply Quote 1
                              • L Online
                                larrybbaker @Nicola Fontana
                                last edited by

                                @Nicola-Fontana unique case/situation. I don’t think this is a majority feeling.

                                SV Solar
                                iPhone 16 Pro

                                1 Reply Last reply Reply Quote 2
                                • J Offline
                                  jacob @sebchastang
                                  last edited by

                                  @sebchastang i have the same issue. Anybody know how to install previous OTA-packages on the vertical?

                                  1 Reply Last reply Reply Quote 0
                                  • t-DoxT Offline
                                    t-Dox @Dimitrios Kanellopoulos
                                    last edited by

                                    @Dimitrios-Kanellopoulos said in Software update 2.39.20 (2024 Q4):

                                    Hi all S9PP’s people. Thank you for the logs and we have found the issue.

                                    I ll keep you posted.

                                    great job! glad to hear this good news

                                    Andrea
                                    9pp

                                    1 Reply Last reply Reply Quote 0
                                    • EgikaE Offline
                                      Egika Platinum Member
                                      last edited by Egika

                                      a fix for the HR issue is currently under testing

                                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                      Race S All Black - Titanium Courtney
                                      Run Lime

                                      sebchastangS K 2 Replies Last reply Reply Quote 6
                                      • sebchastangS Online
                                        sebchastang Silver Members @Egika
                                        last edited by

                                        @Egika Do you know if a fix for bad “control panel” display when activated by bottom button shortcut is also under testing?
                                        Even if it is probably less important than the HR issue, I think it deserves consideration from Suunto since it has been broken with latest firmware.
                                        Thanks.

                                        Suunto Vertical
                                        Suunto Traverse

                                        EgikaE 1 Reply Last reply Reply Quote 0
                                        • EgikaE Offline
                                          Egika Platinum Member @sebchastang
                                          last edited by

                                          @sebchastang sorry, I don’t know. Can also not reproduce this myself.

                                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                          Race S All Black - Titanium Courtney
                                          Run Lime

                                          sebchastangS 1 Reply Last reply Reply Quote 0
                                          • sebchastangS Online
                                            sebchastang Silver Members @Egika
                                            last edited by

                                            @Egika no problem.
                                            Steps to reproduce:

                                            • set control panel as bottom button shortcut
                                            • restart watch
                                            • access control panel by long pressing bottom button > result is a bad display of control panel as described in @TrailEyes video
                                              https://forum.suunto.com/post/158535
                                              Sometimes Control panel displays well, sometimes does not.

                                            I also contacted support to tell them about the control panel issue. I don’t know if this is going to be forwarded to dev team.

                                            Anyway, I am happy for S9PP users who will soon have a fix thanks to Suunto responsiveness 👍

                                            Suunto Vertical
                                            Suunto Traverse

                                            EgikaE 1 Reply Last reply Reply Quote 1
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