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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • BrunoHB Offline
      BrunoH Gold Members @Kramble
      last edited by BrunoH

      @Kramble thanks but I’d say this workaround is irrelevant since other showstopper bugs emerged. My Vertical lost wifi connectivity and thus couldn’t load new maps. I had to downgrade.

      Compasses: M-311, A-10, SK-7
      Diving: Finnlight Navy 90, Vyper
      Sports: Metron, S7, S9B and Vertical

      1 Reply Last reply Reply Quote 0
      • sebchastangS Offline
        sebchastang Silver Members @Kramble
        last edited by

        @Kramble Thanks for this new workaround!
        Since I switched “control panel” access from bottom button shortcut to pinned widget (middle button short press), I have not seen the broken display anymore. Nevertheless I expect a fix in next firmware update.

        Suunto Vertical
        Suunto Traverse

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        • sartoricS sartoric referenced this topic on
        • B Offline
          burningwipf
          last edited by

          I just got a new Race S for Christmas, and now I registered to add another case where the OHR stops working from time to time.
          It installed the 2.39.20 update on Christmas Eve, and since then, I had to restart my watch once or twice a day every day, because the sensor stops working.

          Unfortunately I can’t roll back to 2.37.48, because it was shipped with 2.35.36, and I don’t know how to go to an intermediate version.

          K 1 Reply Last reply Reply Quote 1
          • L Offline
            larrybbaker
            last edited by

            I am also seeing the issue with not being able to add new map downloads with the new firmware. Existing maps seem fine but stuck in terminal “waiting to download” for any new map request.

            SV Solar
            iPhone 16 Pro

            Brad_OlwinB thanasisT 2 Replies Last reply Reply Quote 4
            • Brad_OlwinB Offline
              Brad_Olwin Moderator @larrybbaker
              last edited by

              @larrybbaker said in Software update 2.39.20 (2024 Q4):

              I am also seeing the issue with not being able to add new map downloads with the new firmware. Existing maps seem fine but stuck in terminal “waiting to download” for any new map request.

              This is something to do with your network or downloads. I downloaded three new maps for SV Solar last night with no issues.Perform a soft reset first, if that does not work then delete and reconnect your network and then try deleting or adding maps.

              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

              L 2 Replies Last reply Reply Quote 0
              • thanasisT Offline
                thanasis Bronze Member @larrybbaker
                last edited by

                @larrybbaker said in Software update 2.39.20 (2024 Q4):

                I am also seeing the issue with not being able to add new map downloads with the new firmware. Existing maps seem fine but stuck in terminal “waiting to download” for any new map request.

                i have no issues on that front… strange

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                • L Offline
                  larrybbaker @Brad_Olwin
                  last edited by larrybbaker

                  @Brad_Olwin Thanks @Brad_Olwin I did the soft reset with no change - I did not try deleting the networks and re-adding them (did not see your suggestion). I downgraded the firmware - added the new map with no issues and then upgraded the FW again.

                  SV Solar
                  iPhone 16 Pro

                  thanasisT 1 Reply Last reply Reply Quote 2
                  • thanasisT Offline
                    thanasis Bronze Member @larrybbaker
                    last edited by

                    @larrybbaker I replicated it by the following :

                    Added a second WiFi
                    Connected the watch to charger
                    Added a map to be downloaded
                    The watch says the WiFi cannot be reached
                    Deleted the WiFi
                    Adding the WiFi fails

                    L 1 Reply Last reply Reply Quote 4
                    • L Offline
                      larrybbaker @thanasis
                      last edited by

                      @thanasis confirmed thank you - I deleted my wifi settings and now cannot add them back - multiple tries soft reset of watch and killing/relaunching the app. IOS latest Beta. Watch on latest FW.

                      @Brad_Olwin

                      SV Solar
                      iPhone 16 Pro

                      thanasisT SamuelPS 2 Replies Last reply Reply Quote 3
                      • thanasisT Offline
                        thanasis Bronze Member @larrybbaker
                        last edited by

                        @larrybbaker unfortunately you are right … it’s now impossible to add a WiFi

                        1 Reply Last reply Reply Quote 4
                        • L Offline
                          larrybbaker @Brad_Olwin
                          last edited by

                          @Brad_Olwin I just submitted logs for this issue - if needed.

                          SV Solar
                          iPhone 16 Pro

                          Brad_OlwinB 1 Reply Last reply Reply Quote 2
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @larrybbaker
                            last edited by Brad_Olwin

                            @larrybbaker Can you PM me the email you use for SA and the time/date logs sent. I will attempt to replicate, which seems likely and file a bug report. Please include time zone!

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            1 Reply Last reply Reply Quote 2
                            • SamuelPS Offline
                              SamuelP Bronze Member @larrybbaker
                              last edited by

                              @larrybbaker Same for me with vertical. I did try everything. Restarting watch, restarting phone, killing app, 3 different wifi(even restarted all 3 wifi routers also😅), nothing works. Seems like the only way to make it work would be to downgrade like you and @BrunoH did. Hope for hotfix soon!

                              1 Reply Last reply Reply Quote 5
                              • K Offline
                                karlamei @burningwipf
                                last edited by

                                @burningwipf I’m in the same boat. Contemplating returning this brick. If HR stops every few days, what’s the point of wearing it? And it sounds like this is an old bug that has re-emerged. I’m reverting back to the shipping software in hopes that at least HR is better.

                                ChrisAC 1 Reply Last reply Reply Quote 4
                                • ChrisAC Offline
                                  ChrisA Platinum Member @karlamei
                                  last edited by

                                  Just as an addition: when starting an activity this morning, while searching for GPS signal, the Race S did a soft reset and then another one and after that went to the:“the device is being restored into a safe state“ - looped a few times and after 5 minutes or so ended up with an error - hard reseting the watch.

                                  IMG_4905.jpeg

                                  That’s a bit frightening if I imagine this happens right before or in a longer activity. Other than that watch runs fine.

                                  1 Reply Last reply Reply Quote 0
                                  • thanasisT Offline
                                    thanasis Bronze Member
                                    last edited by

                                    I am coming back to the GPS
                                    Comparing the GPS of the vertical after the Upgrade with that of the AMBIT 3 Peak is still a hit or miss… I am still not convinced that the multi GNSS on the vertical is any better of that of the AMBIT 3 peak.

                                    I took the A3P for a run and I was impressed! The altitude measurement, the track and so on are really exceptional and maybe a bit better than that of the Vertical (which after the upgrade is better than before).
                                    It’s crazy

                                    pilleusP D 2 Replies Last reply Reply Quote 1
                                    • pilleusP Offline
                                      pilleus @thanasis
                                      last edited by

                                      @thanasis

                                      There is no difference between my Vertical and my Spartan Ultra. In the woods the track of the Spartan often is more precise. 👍

                                      https://www.instagram.com/moves.are.life/
                                      Suunto Vertical Black Lime
                                      Suunto 9 Peak Pro Black
                                      Suunto Spartan Ultra Stealth Titanium

                                      thanasisT 1 Reply Last reply Reply Quote 0
                                      • thanasisT Offline
                                        thanasis Bronze Member @pilleus
                                        last edited by

                                        @pilleus said in Software update 2.39.20 (2024 Q4):

                                        @thanasis

                                        There is no difference between my Vertical and my Spartan Ultra. In the woods the track of the Spartan often is more precise. 👍

                                        That’s quite sad in my view

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                                        • D Offline
                                          duffman19 @thanasis
                                          last edited by

                                          @thanasis said in Software update 2.39.20 (2024 Q4):

                                          I am still not convinced that the multi GNSS on the vertical is any better of that of the AMBIT 3 peak.

                                          I’d love to see some traces from the Ambit3 Peak, if you are willing to share (understand if you aren’t). My first Suunto was the 9 Peak, and its accuracy was definitely nowhere near the Vertical. Obviously the antenna design on the Ambit series is the big plus when it comes to accuracy. A larger, upward facing antenna is probably just as good, if not better, than a multiband one crammed into a small watch body.

                                          But this is just for the GNSS traces. Activity distances always seemed pretty accurate with the 9P and 9PP I previously owned.

                                          I’m still pleasantly surprised with the new GNSS updates. The removal of the “Suunto wiggle” seems to have resolved the issue I had with the watch often measuring (what felt like) just a bit long in some cases. I’ve noticed my regular routes are coming in about 0.5-1.0% shorter than previously. This seems about right to me. And the fact that Suunto doesn’t seem to use any additional metrics to calculate distance (GNSS distance = activity distance) gives me confidence in those totals.

                                          A good test for GNSS accuracy are laps or hill repeats. Below is an example using my Vertical from a hill repeat session early this week with 5 laps (so 5 up and 5 down). The traces overlap pretty darn well, but not perfect. Still, one of the best performances I’ve seen from a watch.

                                          Screenshot 2025-01-01 at 4.13.39 PM.png

                                          Vertical Ti

                                          thanasisT 1 Reply Last reply Reply Quote 2
                                          • TieutieuT Offline
                                            Tieutieu Platinum Member
                                            last edited by

                                            Today I wanted to add news regions of maps to my SRs.
                                            wifi network already connected was not recognized. I deleted it in the app to add it again => it fails, can’t connect anymore.
                                            I hope next update will solve.

                                            Suunto’s devices at home :
                                            Vertical titanium solar
                                            Suunto Race S
                                            S9pp titanium sand
                                            Suunto Wing
                                            S9B titanium Ambassador edition, A3P, X6

                                            L 1 Reply Last reply Reply Quote 3
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