Software update 2.39.20 (2024 Q4)

JANTIKAINEN

Does anybody know if Suunto is working on a fix with the sleep tracking issues related to latest firmware?
It’s really bad with my Race and I didn’t have any issues before this update.
I rolled back to previous version but the watch updated automatically even I had turned off the automatic updates.

ODo67

@JANTIKAINEN same problem here.

Eddy De Backer

@JANTIKAINEN Same probleme here

Jordi C

Also problems for me with sleep tracking after latest update.
This is already the second time the sleep tracking has failed and I have to do a soft reset to get
my OHR working again.

Prenj

I already wrote about this in another topic, but I wanted to add it here, too. I’m having trouble with sleep tracking with my Race after the latest update. Sometimes, a watch restart helps, but sometimes, it doesn’t. It’s definitely a bug.

fv4500

@JANTIKAINEN
“I rolled back to previous version but the watch updated automatically even I had turned off the automatic updates.”
Same here: rolled back to FW v2.37.48 and disabled automatic updates, but the watch updated itself overnight to 2.39.34. Not happy.

Stark

@ODo67 First time ever. Last night my Vertical with 2.39.20 stop recording heart rate and no information about sleep. About the rest no problems at all

localhost

Just adding to the feedback others gave already. My Race also has issues with the latest firmware. Twice now I had to soft reset (restart) to get my heart rate monitor to work again.

And yesterday, during running a half marathon, the heart rate monitor kind of stopped working after about 16k. It claimed my heart rate was at 210bpm instead of somewhere around 160/170.

Triumph114

@Łukasz-Szmigiel Same for me…

jsuarez

Recollecting on the matter, this is how I believe the problem unfolded:

I update FW and it works ok (or so I believe)
After some days of use, it was time to charge the watch. I did so, and after that it seems the watch decided to stop measuring HR and sleep.
A couple of days later I realised that the HR lights were off and it was not tracking HR. So I disabled and enabled again 24/7 HR tracking and reboot the watch.
After reboot the watch logs HR but does not log sleep data.
I cycled the sleep tracking option but still does not log anything.

FW is 2.39.20 and no “newer” FW appears as available.

I hope this helps troubleshooting.

duffman19

@thanasis said in Software update 2.39.20 (2024 Q4):

@duffman19 just for your comparison i ran this morning wearing both vertical and S3P.

Thanks for posting those. You’re definitely correct, the A3P looks really solid. I’d also be very pleased with that performance. I’d imagine if we zoomed in on those traces that the SV would have a slight advantage as far as precision goes. However, this is probably only relevant to nit-pickers like myself who might use that info for purposes outside of sport (mapping, etc.). For anyone just looking for reliable sports tracking, that older tech certainly is holding its own. Makes me wonder what we’d get if Suunto combined the multi-band chipset with the antenna design of the Ambit…

SODIUM

RACE FW 2.39.20
Heart rate Sensor stopped working while sleeping. Is there a fix?

Tieutieu

@SODIUM I don’t have any trouble with my SRs but a friend using the SR is also concerned. Some night sleep measurement is fine, and 1 out of 2 times a week it doesn’t work.

Dario Lemos

@SODIUM The only way to fix it is to install the previous version. Contact Suunto support, and they’ll share the instructions.

GiPFELKiND

@Dario-Lemos please let us know here

Tami999

@GiPFELKiND https://forum.suunto.com/topic/12218/because-fw-2-30-32-cause-ohr-fail-can-we-downgrade-fw-for-my-daily-training?_=1736868760238

Danny poleg

Has anyone encountered a problem with the map zooming on suunto race since the update…
What I mean is that when navigating I set it to one scale and within a few seconds it jumps to another scale.
@Dimitrios-Kanellopoulos
@isazi

Mff73

@GiPFELKiND said in Software update 2.39.20 (2024 Q4):

@Dario-Lemos please let us know here

You already knows them, and you already shared them to others.
Do you really need to put something else on the fire?

Niclas Brundell

Really hope the rolling interface gets rolled back. It’s so much less usable than before. And really ugly as well. It really highlights the less good parts of a MIP display on the vertical. Making it look far worse than it has to

GiPFELKiND

@Mff73 OMG seriously ? thank you @Tami999 for sharing the Link again! I have to search, too to find it again thank you very much

Software update 2.39.20 (2024 Q4)

T114