Software update 2.39.20 (2024 Q4)

Maryn

Suunto Race SW 2.39.20

Black screen in preset training mode(training downloaded from TP)

From the suunto app, ZoneSense was additionally enabled. During the run, the screen remained black. Training step messages appeared normally while the training screen itself remained black.

Image (1).png
Image (4).jpg Image (6).jpg

Anyone had a similar experience?
It was the first time something like this happened to me. I tried to start this training several times and each time the screen went black.

GiPFELKiND

@Maryn holy shit

Brad_Olwin

@Maryn I use TP as well and have never seen this, perhaps the exercise was not transferred from TP appropriately. I would restart the app on the phone and if that doesn’t fix soft reboot the watch. I use ZS with most of my runs.

Sportsfreund

@Brad_Olwin Are you using zone sense while running or after workout ?

While running zone sense on my vertical is not live working. It takes serveral minutes sometimes longer that real data is showing.

Hope that Update 3.xxx bring more power to this.

VoiGAS

Any news about the new version / hotfix? January has passed…

Mff73

@VoiGAS
https://forum.suunto.com/post/161562

VoiGAS

@Mff73 Thank you! So if I understood the other posts right there is no timeframe to expect a fix

GiPFELKiND

@VoiGAS seems so, thats the Suunto reality

Pavlas

Hi, I found a bug. If someone hasn’t already mentioned it.
If I have the buttons locked during activity, the auto pause is not displayed.

Kaiphi

Hello everyone,
I had already seen a post but unfortunately did not find it again. In the Suunto app I have a red dot that stands for a new update. But I don’t see a new one. Does anyone else have this or is there even someone with a new update?

Mff73

@Kaiphi said in Software update 2.39.20 (2024 Q4):

unfortunately did not find it again.

3rd in the search
https://forum.suunto.com/search?in=posts&term=Red dot&matchWords=all&by=&categories=&searchChildren=false&hasTags=&replies=&repliesFilter=atleast&timeFilter=newer&timeRange=&sortBy=timestamp&sortDirection=desc&showAs=posts

Kaiphi

@Mff73 Super thank you. Unfortunately, there was no explanation for this. Probably just a bug

Elmiuel

@Kaiphi Hi, did you do a software rollback for known bugs lately?
In my case I did it and the current one with the errors continues to appear…
Sometimes I see red dots!!!

Kaiphi

@Elmiuel Thank you, that calms me down
Didn’t downgrade my vertical

kriskus

@Kaiphi I had a possible explanation elsewhere: there was a new update for Suunto 9 Peak Pro which was in fact a rollback to the previous version to fix the bugs. It can’t be installed on a Vertical/Race though, because they weren’t impacted by the bugs so much. So, probably the app sees that update, marks is with the red dot, but doesn’t allow to install it.

orzechszek

Any rumours about update with battery drain and OHR fixes? Continous watch restart becomes tiring…

Łukasz Szmigiel · S9PP 2.40.38

@orzechszek it’s being tested. Should be released sooner than later.

Sportsfreund

@Kaiphi also when Suunto delivers news in there own behalf the red light is on. It’s not a bug.

kriskus

@Sportsfreund That’s in a different place. The red dot is right next to the firmware version (see my picture a few posts above). The dot for the news is usually green and it’s on the home screen.

Kaiphi

@kriskus said in Software update 2.39.20 (2024 Q4):

@Kaiphi I had a possible explanation elsewhere: there was a new update for Suunto 9 Peak Pro which was in fact a rollback to the previous version to fix the bugs. It can’t be installed on a Vertical/Race though, because they weren’t impacted by the bugs so much. So, probably the app sees that update, marks is with the red dot, but doesn’t allow to install it.

That makes sense