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Software update 2.39.20 (2024 Q4)

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  • M Offline
    Mff73 @VoiGAS
    last edited by 1 Feb 2025, 12:54

    @VoiGAS
    https://forum.suunto.com/post/161562

    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
    Suunto Vertical all black
    Wife : S9PP
    SA: Always the latest beta :)
    Android 13, Galaxy S205G

    V 1 Reply Last reply 1 Feb 2025, 13:02 Reply Quote 0
    • V Offline
      VoiGAS Silver Members @Mff73
      last edited by 1 Feb 2025, 13:02

      @Mff73 Thank you! So if I understood the other posts right there is no timeframe to expect a fix 😞


      Race S
      Ambit3 Vertical

      G 1 Reply Last reply 1 Feb 2025, 14:00 Reply Quote 1
      • G Offline
        GiPFELKiND Silver Members @VoiGAS
        last edited by 1 Feb 2025, 14:00

        @VoiGAS seems so, thats the Suunto reality

        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) AndroidđŸƒđŸŒđŸ§—â›·ïžđŸš”

        1 Reply Last reply Reply Quote 2
        • P Offline
          Pavlas
          last edited by 1 Feb 2025, 14:30

          Hi, I found a bug. If someone hasn’t already mentioned it.
          If I have the buttons locked during activity, the auto pause is not displayed.

          đŸ”șVertical All Black

          ex:
          Ambit2 Black
          Ambit3 Peak Sapphire
          Spartan Ultra Stealth Titanium
          S9B All Black
          Ocean All Black (for testing only)
          >>> YouTube Channel <<<

          1 Reply Last reply Reply Quote 0
          • K Offline
            Kaiphi
            last edited by 3 Feb 2025, 17:28

            Hello everyone,
            I had already seen a post but unfortunately did not find it again. In the Suunto app I have a red dot that stands for a new update. But I don’t see a new one. Does anyone else have this or is there even someone with a new update? đŸ€žđŸ˜…

            Suunto 9 Peak Pro
            Suunto Vertical Titanium Solar

            M S 2 Replies Last reply 3 Feb 2025, 18:02 Reply Quote 0
            • M Offline
              Mff73 @Kaiphi
              last edited by 3 Feb 2025, 18:02

              @Kaiphi said in Software update 2.39.20 (2024 Q4):

              unfortunately did not find it again.

              3rd in the search
              https://forum.suunto.com/search?in=posts&term=Red dot&matchWords=all&by=&categories=&searchChildren=false&hasTags=&replies=&repliesFilter=atleast&timeFilter=newer&timeRange=&sortBy=timestamp&sortDirection=desc&showAs=posts

              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
              Suunto Vertical all black
              Wife : S9PP
              SA: Always the latest beta :)
              Android 13, Galaxy S205G

              K 1 Reply Last reply 3 Feb 2025, 19:09 Reply Quote 1
              • K Offline
                Kaiphi @Mff73
                last edited by 3 Feb 2025, 19:09

                @Mff73 Super thank you. Unfortunately, there was no explanation for this. Probably just a bug

                Suunto 9 Peak Pro
                Suunto Vertical Titanium Solar

                E K 2 Replies Last reply 3 Feb 2025, 19:30 Reply Quote 0
                • E Offline
                  Elmiuel @Kaiphi
                  last edited by 3 Feb 2025, 19:30

                  @Kaiphi Hi, did you do a software rollback for known bugs lately?
                  In my case I did it and the current one with the errors continues to appear

                  Sometimes I see red dots!!!😂

                  Sunnto Race Titanium

                  K 1 Reply Last reply 3 Feb 2025, 20:09 Reply Quote 1
                  • K Offline
                    Kaiphi @Elmiuel
                    last edited by 3 Feb 2025, 20:09

                    @Elmiuel Thank you, that calms me down 😉
                    Didn’t downgrade my vertical

                    Suunto 9 Peak Pro
                    Suunto Vertical Titanium Solar

                    1 Reply Last reply Reply Quote 0
                    • K Offline
                      kriskus Bronze Member @Kaiphi
                      last edited by kriskus 2 Mar 2025, 21:04 3 Feb 2025, 21:03

                      @Kaiphi I had a possible explanation elsewhere: there was a new update for Suunto 9 Peak Pro which was in fact a rollback to the previous version to fix the bugs. It can’t be installed on a Vertical/Race though, because they weren’t impacted by the bugs so much. So, probably the app sees that update, marks is with the red dot, but doesn’t allow to install it.

                      O K 2 Replies Last reply 3 Feb 2025, 21:34 Reply Quote 1
                      • O Offline
                        orzechszek @kriskus
                        last edited by 3 Feb 2025, 21:34

                        Any rumours about update with battery drain and OHR fixes? Continous watch restart becomes tiring
 😕

                        Watch: Suunto Race S

                        Ɓ 1 Reply Last reply 3 Feb 2025, 21:44 Reply Quote 2
                        • Ɓ Offline
                          Ɓukasz Szmigiel @orzechszek
                          last edited by 3 Feb 2025, 21:44

                          @orzechszek it’s being tested. Should be released sooner than later.

                          S9PP 2.40.44

                          E 1 Reply Last reply 6 Feb 2025, 08:03 Reply Quote 1
                          • S Offline
                            Sportsfreund Bronze Member @Kaiphi
                            last edited by 4 Feb 2025, 05:17

                            @Kaiphi also when Suunto delivers news in there own behalf the red light is on. It’s not a bug.

                            K 1 Reply Last reply 4 Feb 2025, 10:46 Reply Quote 1
                            • K Offline
                              kriskus Bronze Member @Sportsfreund
                              last edited by 4 Feb 2025, 10:46

                              @Sportsfreund That’s in a different place. The red dot is right next to the firmware version (see my picture a few posts above). The dot for the news is usually green and it’s on the home screen.

                              S 1 Reply Last reply 4 Feb 2025, 14:03 Reply Quote 0
                              • K Offline
                                Kaiphi @kriskus
                                last edited by 4 Feb 2025, 13:06

                                @kriskus said in Software update 2.39.20 (2024 Q4):

                                @Kaiphi I had a possible explanation elsewhere: there was a new update for Suunto 9 Peak Pro which was in fact a rollback to the previous version to fix the bugs. It can’t be installed on a Vertical/Race though, because they weren’t impacted by the bugs so much. So, probably the app sees that update, marks is with the red dot, but doesn’t allow to install it.

                                That makes sense👍

                                Suunto 9 Peak Pro
                                Suunto Vertical Titanium Solar

                                1 Reply Last reply Reply Quote 0
                                • P Offline
                                  pomah86
                                  last edited by 4 Feb 2025, 13:19

                                  I found two interesting “bugs” on my watch:

                                  1. If you activate a timer, your analog dial changes to reflect the countdown from the timer, that is a nice feater, but after some time that disappears, it seems a bit weird, either it shows or it dosent?

                                  2. If you like me do not show “control panel” as a widget (not fixed) the watch will after some time make your “fixed widget” to show the control panel, even thou I have said it to be “pulse” or something else


                                  I’m using the watch face called “outdoor” on my Suunto 9 Peak Pro

                                  S 1 Reply Last reply 4 Feb 2025, 14:57 Reply Quote 0
                                  • S Offline
                                    Sportsfreund Bronze Member @kriskus
                                    last edited by 4 Feb 2025, 14:03

                                    @kriskus the Green dot is a sight that your watch is connected and synchronized.

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      stromdiddily Gold Members @pomah86
                                      last edited by 4 Feb 2025, 14:57

                                      @pomah86 said in Software update 2.39.20 (2024 Q4):

                                      I found two interesting “bugs” on my watch:

                                      1. If you activate a timer, your analog dial changes to reflect the countdown from the timer, that is a nice feater, but after some time that disappears, it seems a bit weird, either it shows or it dosent?

                                      2. If you like me do not show “control panel” as a widget (not fixed) the watch will after some time make your “fixed widget” to show the control panel, even thou I have said it to be “pulse” or something else


                                      I’m using the watch face called “outdoor” on my Suunto 9 Peak Pro

                                      i believe the timer will come back to the watch face if you “activate” the display
middle button press, etc

                                      Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                      User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                      1 Reply Last reply Reply Quote 0
                                      • T Offline
                                        Tieutieu Platinum Member
                                        last edited by Tieutieu 2 Apr 2025, 15:30 4 Feb 2025, 15:07

                                        I Just received an official Suunto Email (and now also visible as notification in SA)

                                        Possible issues with the latest watch software

                                        Our latest software update (version 2.39.20) for Suunto Race, Suunto Race S, and Suunto Vertical watches has unfortunately introduced an issue for some users, causing the optical heart rate sensor to stop working.

                                        How to check if your watch is affected:

                                        - Take off your watch.
                                        - Open the Heart rate widget.
                                        - Turn your watch around.
                                        - Place your finger or hand over the center sensors (five rectangles).
                                        - Do you see a green LED light blinking?

                                        Yes? Great! Your optical heart rate is working as expected—no further action is needed.

                                        No? Your watch may be affected, which could also impact sleep tracking. Follow these steps to restore functionality.

                                        How to fix the issue:

                                        - Press and hold the top button for 12 seconds to reboot the device.
                                        - Sync your watch again with the Suunto app.
                                        - This should restore your optical heart rate sensor.

                                        Still not working?
                                        If the issue persists, visit our support page for additional troubleshooting steps.

                                        While we strive to enhance your watch with software updates, this update has unfortunately introduced an issue. We’re actively working on a fix, and a new update will be released as soon as possible. Thank you for your patience and support – we appreciate you being part of the Suunto community!

                                        Suunto’s devices at home :
                                        Vertical titanium solar
                                        Suunto Race S
                                        S9pp titanium sand
                                        Suunto Wing
                                        S9B titanium Ambassador edition, A3P, X6

                                        Ɓ S 2 Replies Last reply 4 Feb 2025, 16:34 Reply Quote 4
                                        • Ɓ Offline
                                          Ɓukasz Szmigiel @Tieutieu
                                          last edited by 4 Feb 2025, 16:34

                                          @Tieutieu wow. A month after the issue was introduced. What a timing.

                                          S9PP 2.40.44

                                          S 1 Reply Last reply 4 Feb 2025, 16:49 Reply Quote 13
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