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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • O Offline
      orzechszek @kriskus
      last edited by

      Any rumours about update with battery drain and OHR fixes? Continous watch restart becomes tiring… 😕

      Watch: Suunto Race S

      Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 2
      • Łukasz SzmigielŁ Offline
        Łukasz Szmigiel @orzechszek
        last edited by

        @orzechszek it’s being tested. Should be released sooner than later.

        S9PP 2.40.44

        EgikaE 1 Reply Last reply Reply Quote 1
        • SportsfreundS Offline
          Sportsfreund Bronze Member @Kaiphi
          last edited by

          @Kaiphi also when Suunto delivers news in there own behalf the red light is on. It’s not a bug.

          kriskusK 1 Reply Last reply Reply Quote 1
          • kriskusK Offline
            kriskus Bronze Member @Sportsfreund
            last edited by

            @Sportsfreund That’s in a different place. The red dot is right next to the firmware version (see my picture a few posts above). The dot for the news is usually green and it’s on the home screen.

            SportsfreundS 1 Reply Last reply Reply Quote 0
            • K Offline
              Kaiphi @kriskus
              last edited by

              @kriskus said in Software update 2.39.20 (2024 Q4):

              @Kaiphi I had a possible explanation elsewhere: there was a new update for Suunto 9 Peak Pro which was in fact a rollback to the previous version to fix the bugs. It can’t be installed on a Vertical/Race though, because they weren’t impacted by the bugs so much. So, probably the app sees that update, marks is with the red dot, but doesn’t allow to install it.

              That makes sense👍

              Suunto 9 Peak Pro
              Suunto Vertical Titanium Solar

              1 Reply Last reply Reply Quote 0
              • P Offline
                pomah86
                last edited by

                I found two interesting “bugs” on my watch:

                1. If you activate a timer, your analog dial changes to reflect the countdown from the timer, that is a nice feater, but after some time that disappears, it seems a bit weird, either it shows or it dosent?

                2. If you like me do not show “control panel” as a widget (not fixed) the watch will after some time make your “fixed widget” to show the control panel, even thou I have said it to be “pulse” or something else…

                I’m using the watch face called “outdoor” on my Suunto 9 Peak Pro

                stromdiddilyS 1 Reply Last reply Reply Quote 0
                • SportsfreundS Offline
                  Sportsfreund Bronze Member @kriskus
                  last edited by

                  @kriskus the Green dot is a sight that your watch is connected and synchronized.

                  1 Reply Last reply Reply Quote 0
                  • stromdiddilyS Offline
                    stromdiddily Gold Members @pomah86
                    last edited by

                    @pomah86 said in Software update 2.39.20 (2024 Q4):

                    I found two interesting “bugs” on my watch:

                    1. If you activate a timer, your analog dial changes to reflect the countdown from the timer, that is a nice feater, but after some time that disappears, it seems a bit weird, either it shows or it dosent?

                    2. If you like me do not show “control panel” as a widget (not fixed) the watch will after some time make your “fixed widget” to show the control panel, even thou I have said it to be “pulse” or something else…

                    I’m using the watch face called “outdoor” on my Suunto 9 Peak Pro

                    i believe the timer will come back to the watch face if you “activate” the display…middle button press, etc

                    Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                    User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                    1 Reply Last reply Reply Quote 0
                    • TieutieuT Offline
                      Tieutieu Platinum Member
                      last edited by Tieutieu

                      I Just received an official Suunto Email (and now also visible as notification in SA)

                      Possible issues with the latest watch software

                      Our latest software update (version 2.39.20) for Suunto Race, Suunto Race S, and Suunto Vertical watches has unfortunately introduced an issue for some users, causing the optical heart rate sensor to stop working.

                      How to check if your watch is affected:

                      - Take off your watch.
                      - Open the Heart rate widget.
                      - Turn your watch around.
                      - Place your finger or hand over the center sensors (five rectangles).
                      - Do you see a green LED light blinking?

                      Yes? Great! Your optical heart rate is working as expected—no further action is needed.

                      No? Your watch may be affected, which could also impact sleep tracking. Follow these steps to restore functionality.

                      How to fix the issue:

                      - Press and hold the top button for 12 seconds to reboot the device.
                      - Sync your watch again with the Suunto app.
                      - This should restore your optical heart rate sensor.

                      Still not working?
                      If the issue persists, visit our support page for additional troubleshooting steps.

                      While we strive to enhance your watch with software updates, this update has unfortunately introduced an issue. We’re actively working on a fix, and a new update will be released as soon as possible. Thank you for your patience and support – we appreciate you being part of the Suunto community!

                      Suunto’s devices at home :
                      Vertical titanium solar
                      Suunto Race S
                      S9pp titanium sand
                      Suunto Wing
                      S9B titanium Ambassador edition, A3P, X6

                      Łukasz SzmigielŁ stromdiddilyS 2 Replies Last reply Reply Quote 4
                      • Łukasz SzmigielŁ Offline
                        Łukasz Szmigiel @Tieutieu
                        last edited by

                        @Tieutieu wow. A month after the issue was introduced. What a timing.

                        S9PP 2.40.44

                        SportsfreundS 1 Reply Last reply Reply Quote 13
                        • SportsfreundS Offline
                          Sportsfreund Bronze Member @Łukasz Szmigiel
                          last edited by

                          @Łukasz-Szmigiel I don’t can confirm any issues with my vertical. So lucky.

                          Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 0
                          • Łukasz SzmigielŁ Offline
                            Łukasz Szmigiel @Sportsfreund
                            last edited by

                            @Sportsfreund well, the bug itself is very strange. I’m on 9PP and had it appear only once and after the initial soft reset - all is OK.

                            S9PP 2.40.44

                            SportsfreundS 1 Reply Last reply Reply Quote 0
                            • SportsfreundS Offline
                              Sportsfreund Bronze Member @Łukasz Szmigiel
                              last edited by

                              @Łukasz-Szmigiel
                              Die sollen uns das Firmware 3.10.xxx einfach schon jetzt ausliefern. 😂

                              GiPFELKiNDG 1 Reply Last reply Reply Quote 1
                              • GiPFELKiNDG Online
                                GiPFELKiND Silver Members @Sportsfreund
                                last edited by

                                @Sportsfreund ja bitte 😍😍😍😍😍😍

                                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                1 Reply Last reply Reply Quote 1
                                • stromdiddilyS Offline
                                  stromdiddily Gold Members @Tieutieu
                                  last edited by

                                  @Tieutieu really hoping that this announcement doesn’t mean the permanent fix is further delayed.

                                  If it was within a few days/week you’d imagine they’d just keep quite at this point until it’s deployed

                                  Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                                  User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                                  SportsfreundS 1 Reply Last reply Reply Quote 4
                                  • SportsfreundS Offline
                                    Sportsfreund Bronze Member @stromdiddily
                                    last edited by

                                    @stromdiddily hm, think we don’t have to wait so long. Maybe in a few days the new „RUN“ will released. 🫣

                                    SportsfreundS Bogdan1921B 2 Replies Last reply Reply Quote 1
                                    • SportsfreundS Offline
                                      Sportsfreund Bronze Member @Sportsfreund
                                      last edited by Sportsfreund

                                      @Sportsfreund all of the new „run“ and the software 3.xxx is known for everybody. So why do they wait?

                                      Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 1
                                      • Bogdan1921B Offline
                                        Bogdan1921 Silver Members Bronze Member @Sportsfreund
                                        last edited by

                                        What it means new “run”?

                                        Suunto Race
                                        Polar H10
                                        Iphone 14 Pro
                                        Suunto 9 Baro [sold]

                                        GiPFELKiNDG 1 Reply Last reply Reply Quote 0
                                        • GiPFELKiNDG Online
                                          GiPFELKiND Silver Members @Bogdan1921
                                          last edited by

                                          @Bogdan1921 the new Suunto Run OW234

                                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                          RayfoxR 1 Reply Last reply Reply Quote 1
                                          • Łukasz SzmigielŁ Offline
                                            Łukasz Szmigiel @Sportsfreund
                                            last edited by

                                            @Sportsfreund testing. Backporting to older devices. Some more testing. And most importantly: there is no new device and firmware officially. So why would they release it prematurely? And perhaps different teams work on different branches of firmware.

                                            S9PP 2.40.44

                                            GiPFELKiNDG 1 Reply Last reply Reply Quote -1
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