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Update 2.39.34

Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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  • E Offline
    eseneve
    last edited by 8 Jan 2025, 15:32

    Hello, how are you? I am reaching out for the first time on the forum because I have a problem with my 9 Peak Pro watch. Since the last update, it stops measuring heart rate (HR), and consequently, it doesn’t track my sleep. When I do a soft reset, it starts working again. However, after a while, it stops working once more. Has anyone experienced this? Is there a solution?

    L 1 Reply Last reply 8 Jan 2025, 15:51 Reply Quote 1
    • L Offline
      lennartmeier @eseneve
      last edited by 8 Jan 2025, 15:51

      @eseneve Yes, everybody who upgraded to 2.39.20 had this issue. You should now upgrade to 2.39.34 (which is actually a downgrade, as it’s likely a copy of the pre-2.39.20 with just the version number increased) and the problems should go away.

      1 Reply Last reply Reply Quote 1
      • M Offline
        magbueno @enriqueescoms
        last edited by 10 Jan 2025, 08:01

        @enriqueescoms , as said in the Suunto app the new version is a downgrade to a previous version of the software to fix a critical issue caused by the latest update. This software is practically the same version as 2.37.48.

        1 Reply Last reply Reply Quote 2
        • S Offline
          supergroover
          last edited by supergroover 1 Oct 2025, 14:02 10 Jan 2025, 14:01

          After the update my S9PP has battery drain issues e.g. I lost 19% in half a day. In the night the background light is going on lifting the arm even though DND is active. Background setting is low and light on lifting set off. Does anyone have similar problems?

          F 1 Reply Last reply 10 Jan 2025, 14:44 Reply Quote 0
          • F Offline
            Francesco Pagano Silver Members Bronze Member @supergroover
            last edited by 10 Jan 2025, 14:44

            @supergroover I didn’t experience anything similar. Did you check the “raise to wake” setting? Settings -> General -> Display -> Raise to wake

            S9PP
            S5

            S 1 Reply Last reply 10 Jan 2025, 17:09 Reply Quote 0
            • Ł Online
              Łukasz Szmigiel
              last edited by 10 Jan 2025, 15:25

              Is there a +/- ETA for the bugfix release? Like weeks or months?

              S9PP 2.40.44

              1 Reply Last reply Reply Quote 3
              • S Offline
                supergroover @Francesco Pagano
                last edited by 10 Jan 2025, 17:09

                @Francesco-Pagano Raise to wake is off, backlight low, standby off.

                I 1 Reply Last reply 10 Jan 2025, 17:30 Reply Quote 0
                • I Offline
                  isazi Moderator @supergroover
                  last edited by 10 Jan 2025, 17:30

                  @supergroover and in control panel, is backlight also off?

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  S 1 Reply Last reply 10 Jan 2025, 17:35 Reply Quote 1
                  • S Offline
                    supergroover @isazi
                    last edited by 10 Jan 2025, 17:35

                    @isazi After the updates I missed that there is another setting for backlight. In control panel backlight was on. That should reduce battery usage. Thank you very much.

                    1 Reply Last reply Reply Quote 1
                    • D disadisa referenced this topic on 24 Jan 2025, 08:45
                    • E Online
                      Ecki D. Bronze Member
                      last edited by 2 Feb 2025, 23:57

                      I did a downgrade after the problems with 2.39.20 started and turned automatic updates of.
                      Yesterday morning I woke up with the watch telling me it has been updated.
                      The automatic updates are still of.
                      Weird 😐
                      Well as it should be almost the same as the FW before 2.39.20 I expected just the usual glimpses like Autostop reseted and backlight but this time I had to restart the watch twice to get gps working again.
                      Anyway, will look forward for the next update.

                      https://www.strava.com/athletes/37982563
                      https://www.instagram.com/macdev

                      S 1 Reply Last reply 3 Feb 2025, 13:06 Reply Quote 0
                      • S Offline
                        Sportsfreund Bronze Member @Ecki D.
                        last edited by Sportsfreund 2 Mar 2025, 13:06 3 Feb 2025, 13:06

                        @Ecki-D seems like the same in modus „offline“. Doesn’t matter If you switch to online or offline. The watch always is online.

                        1 Reply Last reply Reply Quote 1
                        • D disadisa referenced this topic on 4 Feb 2025, 19:24
                        • M Offline
                          MirkoP
                          last edited by 13 Feb 2025, 10:47

                          Any news about the timing of the “new” update?will it include the features/fix as just realise for race/vertical?Thanks!

                          V M 2 Replies Last reply 13 Feb 2025, 12:58 Reply Quote 1
                          • V Offline
                            VoiGAS Silver Members @MirkoP
                            last edited by VoiGAS 13 Feb 2025, 12:58

                            @MirkoP Edit: Sorry, I thought its also available on 9PP


                            Race S
                            Ambit3 Vertical

                            1 Reply Last reply Reply Quote 0
                            • M Offline
                              Mff73 @MirkoP
                              last edited by 13 Feb 2025, 16:31

                              @MirkoP d509e5b5-7e20-43bc-8536-efc95f3fdcad-image.png

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              1 Reply Last reply Reply Quote 4
                              • N Offline
                                nickdbate @Dimitrios Kanellopoulos
                                last edited by 4 Mar 2025, 19:23

                                @Dimitrios-Kanellopoulos is there any update on a timeline for this fix? The last update implied it only needing testing - which was 20 days ago.

                                1 Reply Last reply Reply Quote 6
                                • Ł Online
                                  Łukasz Szmigiel
                                  last edited by 5 Mar 2025, 18:51

                                  FYI: I’m still on 2.39.20 with no OHR problems, but battery usage is on another level of broken:

                                  1: Simple walk with default settings (Performance) and Sun S+:

                                  Screenshot_20250302-144357.png


                                  2: Bike ride with Endurance and ZoneSense. Judging from how the recorded path looks, especially in the forest - I doubt the endurance mode was engaged, it was most likely performance (map was disabled):

                                  Screenshot_20250305-172916.png

                                  S9PP 2.40.44

                                  F K 2 Replies Last reply 5 Mar 2025, 19:41 Reply Quote 1
                                  • F Offline
                                    fondueaufromage Bronze Member @Łukasz Szmigiel
                                    last edited by 5 Mar 2025, 19:41

                                    @Łukasz-Szmigiel Same observation here, I am with version 2.39.34 but was the same with 2.39.20, I have noticed also an excessive consumption since the update and the current autonomy is far from that announced when I bought this watch and that I had with the previous software.
                                    Now, one week autonomy with 4 hours of use in activity recording and without active GPS.

                                    Ł 1 Reply Last reply 5 Mar 2025, 20:40 Reply Quote 1
                                    • Ł Online
                                      Łukasz Szmigiel @fondueaufromage
                                      last edited by 5 Mar 2025, 20:40

                                      @fondueaufromage this is super poor, from 40 to 20 hours.

                                      S9PP 2.40.44

                                      F 1 Reply Last reply 5 Mar 2025, 20:51 Reply Quote 0
                                      • F Offline
                                        fondueaufromage Bronze Member @Łukasz Szmigiel
                                        last edited by 5 Mar 2025, 20:51

                                        @Łukasz-Szmigiel The poor and the least explainable is to go from a battery life of 21 days (according to Suunto technical data) to 7 days after only 4 hours of recording (and GPS inactive).

                                        1 Reply Last reply Reply Quote 3
                                        • K Offline
                                          Kaiphi @Łukasz Szmigiel
                                          last edited by 6 Mar 2025, 09:17

                                          @Łukasz-Szmigiel How do you get such a great overview of battery consumption?

                                          Suunto 9 Peak Pro
                                          Suunto Vertical Titanium Solar

                                          Ł 1 Reply Last reply 6 Mar 2025, 12:59 Reply Quote 0
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