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Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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  • A Offline
    Artus Diver @nhojb
    last edited by 13 Feb 2025, 14:33

    @nhojb said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

    @Artus-Diver I am also having serious accuracy issues with the new update.

    Previously the distance was spot on. Now I’m seeing serious underestimates.

    For example yesterday I swam 1040m breast-stroke in 20m pool and the watch estimated only 700m. Today I swam 1240m breast-stroke in the same pool and the estimated distance was even lower. Before the update, in the same pool, swimming breast-stroke over the same distances, the watch was perfectly tracking the lengths.

    I set the pool distance correctly and I’ve restarted the watch, but no difference.

    And does the watch also have a problem with recognizing swimming style?
    Because I didn’t have that problem before…

    Suunto Viper
    Suunto HelO2
    Suunto Ambit 3 PEAK
    Suunto 9 Baro Titanium
    Suunto Vertical

    N 1 Reply Last reply 13 Feb 2025, 16:41 Reply Quote 0
    • P Offline
      pavel.samokha @Artus Diver
      last edited by 13 Feb 2025, 15:35

      @Artus-Diver Could you also send logs?

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      A 1 Reply Last reply 13 Feb 2025, 18:25 Reply Quote 0
      • N Offline
        nhojb @Artus Diver
        last edited by 13 Feb 2025, 16:41

        And does the watch also have a problem with recognizing swimming style?
        Because I didn’t have that problem before…

        Hmm, I alway swim breast-stroke, so never checked before…

        Before update: it seems to have recognised my style as “Free”
        Since update: it is now recognising “Breast”

        It would be nice if it could do both, but I’d take distance accuracy over stroke style accuracy every time if it has to be one or the other…

        1 Reply Last reply Reply Quote 0
        • A Offline
          Artus Diver @pavel.samokha
          last edited by 13 Feb 2025, 18:25

          @pavel-samokha said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

          @Artus-Diver Could you also send logs?

          hello.
          Yes. I sent the logs from the Suunto app today 13.02.2025 at 18:52.
          User: artus.diver@gmail.com

          Suunto Viper
          Suunto HelO2
          Suunto Ambit 3 PEAK
          Suunto 9 Baro Titanium
          Suunto Vertical

          1 Reply Last reply Reply Quote 0
          • I Offline
            Inge Nallsson @Inge Nallsson
            last edited by 13 Feb 2025, 19:25

            @Inge-Nallsson said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

            Tonight I will try a bit of butterfly, even though I’m old and afraid of injury. Perhaps 100 metres medley, to keep it safe…

            No, the watch couldn’t handle 100 metres medley. It got so confused that all four lengths were seen as freestyle and it chopped up the interval in one 25 metres part and the other 75 metres. Furthermore, the interval time never got started, showed dashes “–” until I began the next interval. Medley begins with butterfly, so there lies the confused starting point. I also ended the whole session with 2x25 metres butterfly, which were called freestyle. Granted, my butterly style is not among the best, and is further degraded by an old man’s muscle loss.

            Suunto Race S

            1 Reply Last reply Reply Quote 0
            • D Offline
              Devis
              last edited by 13 Feb 2025, 19:54

              Hello,
              I have a Race S and just updated it to the latest firmware 2.39.44.
              It now seriously underestimates the swimming distance (or the pool laps) and it fails to recognize all swimming styles.

              Yesterday I swam 1000m (freestyle, backstroke and breaststroke) in a 25m pool, but the watch estimated a distance of only 800m.
              With the previous firmware, the watch was tracking the distance (or the pool laps) almost correctly, in my case it usually overestimated by about +7%.

              Yesterday it failed to recognize the backstroke (but this is less important to me).

              Thanks, kind regards.

              Devis

              N D 2 Replies Last reply 13 Feb 2025, 23:05 Reply Quote 1
              • O Offline
                Olaf Gottschalk Bronze Member @Brad_Olwin
                last edited by Olaf Gottschalk 13 Feb 2025, 21:02

                @Brad_Olwin sure, Brad! The problem is that if somebody wakes me up in the middle of the night for the second time, I tend to lose my temper easily. Would you be nice and gentle if somebody rings at your door in the middle of the night for no reason?

                You asked this in the other thread that you locked:
                No, I did not defer anything, or have any strange setting or whatsoever.
                The last two updates (December and now February) did the same thing: during my sleep and DND enabled just like every night, the screen turned up, bright and shiny and woke me up.

                It stated “There is a firmware update available. Install now?”

                I can assure you, if this is a known bug, no it’s not fixed.

                Btw: I reported this in December as well…

                B 1 Reply Last reply 14 Feb 2025, 23:34 Reply Quote 1
                • N Offline
                  nhojb @Devis
                  last edited by 13 Feb 2025, 23:05

                  @Devis exactly the same for me. Distance accuracy was previously very good. Now it is underestimating my swim distance by 20% or so, making it pretty much useless 😕

                  1 Reply Last reply Reply Quote 0
                  • J Offline
                    Jussi Vaihia
                    last edited by 14 Feb 2025, 06:30

                    Sleep tracking broke on Race after update. On the night of the auto-update no sleep recorded, then on following nights it records me falling asleep at 04ish losing half of my sleep.

                    G 1 Reply Last reply 14 Feb 2025, 06:31 Reply Quote 1
                    • G Offline
                      GiPFELKiND Silver Members @Jussi Vaihia
                      last edited by GiPFELKiND 14 Feb 2025, 06:31

                      @Jussi-Vaihia oh nooooooo again? Sorry to hear this bad thing. Make a downgrade to previous Firmware and NEVER update it again 😊

                      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                      1 Reply Last reply Reply Quote -9
                      • R Offline
                        racsox
                        last edited by 14 Feb 2025, 08:08

                        Another one here with problems with sleep tracking with a Race.
                        In my case, I installed the update on Tuesday and until tonight (Thursday to Friday) it was working correctly.

                        We will have to go back to 2 previous versions, again.

                        G 1 Reply Last reply 14 Feb 2025, 09:50 Reply Quote 1
                        • G Offline
                          GiPFELKiND Silver Members @racsox
                          last edited by 14 Feb 2025, 09:50

                          @racsox time to Stay goodbeye 😅😅😅

                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                          1 Reply Last reply Reply Quote -8
                          • N Offline
                            nhojb
                            last edited by 14 Feb 2025, 17:10

                            Another data point on pool distance accuracy with the 2.39.44 update:

                            Today I swam breast-stroke for 1240m in a 20m pool. The Race S tracked this as only 680m - so very, very inaccurate. Previously it was more or less spot on.

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              Ars Vitae Bronze Member
                              last edited by 14 Feb 2025, 22:03

                              Also, I report no significant change in terms of the measuring accuracy in swimming. Since for the past 2 years (and judging by the comments before that as well) none of the updates have tried to solve this problem I have accepted the errors (style recognition, distance confusion) and apply the corrections myself after training.
                              Reading now the reported bugs in the context of the new update, which should solve the problem of measuring distance in pool swimming, I checked the results from today’s workout and confirm that the watch (SV) still makes errors in recognizing styles, there was one mistake in counting the distance and completely fails to recognize the exercises for butterfly style and leg exercises.

                              1 Reply Last reply Reply Quote 0
                              • B Offline
                                Brad_Olwin Moderator @Olaf Gottschalk
                                last edited by 14 Feb 2025, 23:34

                                @Olaf-Gottschalk next time this happens send logs and PM me with time and date logs sent plus the email you use for SA. Has not happened to me in a long time. Auto -DND prevents the watch from buzzing and waking me up.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                O 1 Reply Last reply 18 Feb 2025, 10:00 Reply Quote 1
                                • T Offline
                                  thanasis Bronze Member
                                  last edited by 15 Feb 2025, 07:13

                                  My observations of the firmware

                                  -WiFi issue sold
                                  -synching weather is better
                                  -no oHR so far (didn’t have before either)
                                  But

                                  I have seen increased battery drainage… it’s quite a lot now with overnight losing over3% and 8% on idle days

                                  Unfortunately …

                                  T 1 Reply Last reply 15 Feb 2025, 10:44 Reply Quote 1
                                  • K Offline
                                    Kaiphi
                                    last edited by 15 Feb 2025, 09:53

                                    I’ve been watching the clock for several days now and I’ve noticed two points. I have the vertical and never had any problems with an update before. The battery consumption has gone up. Not as high as others reported in the old updates, but 3-10% per activity or per night.
                                    The heart rate measurement takes longer to display a value when I click on the widget and is usually too high. But then it quickly goes down to the correct value. As if it has a mismeasurement and has to adapt first. It’s not bad but will probably downgrade

                                    Suunto 9 Peak Pro
                                    Suunto Vertical Titanium Solar

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      thanasis Bronze Member @thanasis
                                      last edited by 15 Feb 2025, 10:44

                                      @thanasis said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                      My observations of the firmware

                                      -WiFi issue sold
                                      -synching weather is better
                                      -no oHR so far (didn’t have before either)
                                      But

                                      I have seen increased battery drainage… it’s quite a lot now with overnight losing over3% and 8% on idle days

                                      Unfortunately …

                                      Rebooted and testing . It seems as high as when the battery issues were reported … it’s actually quite bad as it stands

                                      M 1 Reply Last reply 15 Feb 2025, 13:19 Reply Quote 0
                                      • M Offline
                                        Mff73 @thanasis
                                        last edited by 15 Feb 2025, 13:19

                                        @thanasis after a FW update you should wait for a complete discharge charge before any meaningful complain 😉.

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        A 1 Reply Last reply 15 Feb 2025, 14:05 Reply Quote 2
                                        • A Offline
                                          Arju Ambin Silver Members
                                          last edited by Arju Ambin 15 Feb 2025, 13:30

                                          A friendly reminder regarding battery life, check out the first question in this FAQ: https://forum.suunto.com/topic/9960/more-faq?_=1734438665530

                                          So basically don’t judge the battery life directly after the update.

                                          Suunto Race

                                          T 1 Reply Last reply 15 Feb 2025, 13:36 Reply Quote 1
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