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    Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo)

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    • Jordi CJ Offline
      Jordi C
      last edited by Jordi C

      Another 2 nights the sleep tracking has failed again.

      The HR still works and records data all night, but no sleep tracking data when I wake up.

      Of course, I restarted the watch after the first failure and it correctly recognized my naps from yesterday. Unfortunately it has failed again tonight and in the morning I have no sleep tracking data at all.

      This is getting very annoying.

      B 1 Reply Last reply Reply Quote 2
      • B Offline
        borgelkranz Bronze Member @Jordi C
        last edited by borgelkranz

        For me it worked for 10 consecutive days but failed me yesterday night.

        Edit 1:
        Did a soft reset and expected it to work again. But it did not. What’s new for me: While heart rate was continuously measured through the night, Ressources where not. In the past, when the Race failed to track sleep, Ressources were there.

        Edit 2:
        This night sleep tracking worked again, just as expected after performing a soft reset. Ressources also work again. I remembered that I changed the settings for auto do not disturb the day before yesterday after my first soft reset. Maybe that disrupted the effect of the soft reset?

        1 Reply Last reply Reply Quote 2
        • PavlasP Offline
          Pavlas
          last edited by

          After a long time, my watch disconnected from the Suunto App again today. Soft-restart solved it.

          🔺Vertical All Black

          ex:
          Ambit2 Black
          Ambit3 Peak Sapphire
          Spartan Ultra Stealth Titanium
          S9B All Black
          >>> YouTube Channel <<<

          1 Reply Last reply Reply Quote 0
          • K Offline
            Kaiphi
            last edited by

            1000018778.jpg

            I’m not sure if it’s related to the last update, but I didn’t want to open a new topic either. I have a problem with the Data clock face as seen in the picture the first number is cut off from 10000 steps. Is this already known? Are there others with this error?

            Suunto 9 Peak Pro
            Suunto Vertical Titanium Solar

            1 Reply Last reply Reply Quote 0
            • D Offline
              Devis
              last edited by

              Here is the recording of my last swimming workout.
              I swam 50 laps (swimming pool length = 25m), the first 20 going freestyle and returning backstroke, then the last 30 laps all freestyle. After each length I pressed the lower button of the watch (to mark the lap).
              I swam for 1250 m but Race S tracked a distance of only 1050 m (-16% !!!).
              You can see how the watch records incorrectly when you change style (the first 20 laps).
              I hope Suunto checks this issue/bug and fixes it.
              Thanks.

              Devis

              Totale.PNG

              Note: I followed the suggestions described here.
              https://www.suunto.com/Support/faq-articles/lifecycle/how-to-get-more-accurate-pool-swim-tracking/#:~:text=Additional tips&text=Learn more about how to,tracking due to signal reflections.

              Ars VitaeA 1 Reply Last reply Reply Quote 1
              • TieutieuT Offline
                Tieutieu Platinum Member
                last edited by Tieutieu

                2 days in a row with map screen issue on my SRs :
                the current position remains stuck to starting point.
                The workout is recorded perfectly, I can navigate on map and the track is properly recorder and displayed, but current position is on start.
                Yesterday soft reset solved. This morning issue was back.
                As anyone experienced that too ?

                IMG_4616.jpeg

                IMG_4627.jpeg

                Suunto’s devices at home :
                Vertical titanium solar
                Suunto Race S
                S9pp titanium sand
                Suunto Wing
                S9B titanium Ambassador edition, A3P, X6

                Mff73M 1 Reply Last reply Reply Quote 0
                • Mff73M Offline
                  Mff73 @Tieutieu
                  last edited by

                  @Tieutieu
                  IOS or Android suuntoapp? Which version?

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  TieutieuT 1 Reply Last reply Reply Quote 0
                  • TieutieuT Offline
                    Tieutieu Platinum Member @Mff73
                    last edited by

                    @Mff73 I’m under iOS (beta 2.44.0) but what link would you make with my issue ? My SRs is up to date since every fw is released.

                    Suunto’s devices at home :
                    Vertical titanium solar
                    Suunto Race S
                    S9pp titanium sand
                    Suunto Wing
                    S9B titanium Ambassador edition, A3P, X6

                    Mff73M 1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @Tieutieu
                      last edited by

                      @Tieutieu
                      With Android, maybe since 5.0, I am also facing such issue with SV.
                      Thus, I think it is more linked to the app and not the watch, as you seems to face it with another watch and iOS.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 1
                      • Jordi CJ Offline
                        Jordi C
                        last edited by

                        Yesterday, after charging my watch, I found that the watch face had changed color from orange to white and lost the complications that were on it.

                        I do not understand anything!

                        Mitch9M ? 2 Replies Last reply Reply Quote 4
                        • Mitch9M Offline
                          Mitch9 @Jordi C
                          last edited by

                          @Jordi-C said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                          Yesterday, after charging my watch, I found that the watch face had changed color from orange to white and lost the complications that were on it.

                          I do not understand anything!

                          Same here with two watches (SV and SRS). Really strange behavior! Watchface color changed to red on Vertical Week watchface.

                          Watch: Suunto Vertical Titanium Solar (Sand)
                          SA: Android (beta)
                          HRS: Polar H10

                          HighlandsH helgonet12H M 3 Replies Last reply Reply Quote 1
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager
                            last edited by

                            Most probably due to a watchface sync / update

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            1 Reply Last reply Reply Quote 1
                            • HighlandsH Offline
                              Highlands @Mitch9
                              last edited by

                              @Mitch9 Same on my Race.

                              1 Reply Last reply Reply Quote 1
                              • helgonet12H Offline
                                helgonet12 @Mitch9
                                last edited by

                                @Mitch9 my watch face (ocean) also changed colors and the widget infos during the night. I had my watch on my arm not the charger. Yesterday the recourses did not sync to the Suunto App. And the if I turn of the Dnd before the scheduled time it always goes back to dnd. I have to turn it of several times before I stays on.

                                1 Reply Last reply Reply Quote 0
                                • M Offline
                                  Mattg576 @Mitch9
                                  last edited by

                                  Same with my Race yesterday, Vertical watchface changed accent colour from white to red whilst on my wrist (not after charging but during daily wear).

                                  Race
                                  9 Peak
                                  Ambit 3 Peak
                                  Ambit 2R (sold)
                                  Suunto T3d (expired)

                                  1 Reply Last reply Reply Quote 1
                                  • ? Offline
                                    A Former User @Jordi C
                                    last edited by

                                    @Jordi-C Same happened on my Vertical.

                                    1 Reply Last reply Reply Quote 0
                                    • O Offline
                                      osscar
                                      last edited by osscar

                                      Something strange is happening with the “Modern Analog” watch face - I can’t change the color of the seconds hand - it’s always white…restarting didn’t help. (it lost its custom settings while charging…and lost its colors too seems)

                                      M 1 Reply Last reply Reply Quote 2
                                      • B Offline
                                        BRogers80 Bronze Member
                                        last edited by

                                        Yes. My watchface changed colours and datafield to the defaults. Happens the First time.

                                        K Александр ДаниленкоА 2 Replies Last reply Reply Quote 0
                                        • PavlasP Offline
                                          Pavlas
                                          last edited by

                                          Skynet…

                                          🔺Vertical All Black

                                          ex:
                                          Ambit2 Black
                                          Ambit3 Peak Sapphire
                                          Spartan Ultra Stealth Titanium
                                          S9B All Black
                                          >>> YouTube Channel <<<

                                          runomaticR 1 Reply Last reply Reply Quote 2
                                          • runomaticR Offline
                                            runomatic Silver Members @Pavlas
                                            last edited by

                                            @Pavlas said in Software Update 2.39.44 (2024 Q4 Hotfix + new pool swim algo):

                                            Skynet…

                                            No, don’t worry. These are just the effects of the Chinese takeover. 😄

                                            https://runomatic.de
                                            SUUNTO VERTICAL Titanium Solar Black (2.40.38)
                                            SUUNTO WING Black
                                            SUUNTO App (iOS)

                                            GhostG PavlasP Łukasz SzmigielŁ 3 Replies Last reply Reply Quote 2
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