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    Sleep data not fully synchronized

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    • G Offline
      Gunnar @timecode
      last edited by

      @timecode happened to me too for at least 2 nights lately. But today it is fine again.

      timecodeT 1 Reply Last reply Reply Quote 1
      • timecodeT Offline
        timecode @Gunnar
        last edited by

        @Gunnar today it synchronized all data from yesterday’s night, but the night before is still incomplete. Weird.

        1 Reply Last reply Reply Quote 0
        • runomaticR Offline
          runomatic Silver Members
          last edited by

          My workaround for this issue: I activate airplane mode on my phone before I go to sleep and only deactivate it after the sleep report has been displayed. I haven’t had a problem since then.

          https://runomatic.de
          SUUNTO VERTICAL Titanium Solar Black (2.40.38)
          SUUNTO WING Black
          SUUNTO App (iOS)

          Stefano M64S timecodeT 2 Replies Last reply Reply Quote 0
          • Stefano M64S Offline
            Stefano M64 Silver Members @runomatic
            last edited by

            @runomatic
            airplane mode from “Control panel” or from “Settings”?

            Suunto Vector . Vector HR . Core . Race & Race S

            runomaticR 1 Reply Last reply Reply Quote 0
            • runomaticR Offline
              runomatic Silver Members @Stefano M64
              last edited by

              @Stefano-M64 said in Sleep data not fully synchronized:

              @runomatic
              airplane mode from “Control panel” or from “Settings”?

              Airplane Mode on my iPhone.

              https://runomatic.de
              SUUNTO VERTICAL Titanium Solar Black (2.40.38)
              SUUNTO WING Black
              SUUNTO App (iOS)

              Stefano M64S 1 Reply Last reply Reply Quote 0
              • Stefano M64S Offline
                Stefano M64 Silver Members @runomatic
                last edited by

                @runomatic said in Sleep data not fully synchronized:

                Airplane Mode on my iPhone.

                oh sorry, you wrote that. I’ll give a try.
                Wouldn’t be enough to turn BT off?

                Suunto Vector . Vector HR . Core . Race & Race S

                runomaticR timecodeT 2 Replies Last reply Reply Quote 0
                • runomaticR Offline
                  runomatic Silver Members @Stefano M64
                  last edited by

                  @Stefano-M64 Don‘t know.
                  There‘s no need for my iPhone while sleeping, so i do this quick‘n‘dirty way. 😉

                  https://runomatic.de
                  SUUNTO VERTICAL Titanium Solar Black (2.40.38)
                  SUUNTO WING Black
                  SUUNTO App (iOS)

                  1 Reply Last reply Reply Quote 0
                  • timecodeT Offline
                    timecode @runomatic
                    last edited by timecode

                    @runomatic Well, I guess there should be a list of workarounds included in the package when buying a watch. But seriously, I would rather appreciate if such unexplainable issues wouldn’t occur 🙂

                    1 Reply Last reply Reply Quote 0
                    • timecodeT Offline
                      timecode
                      last edited by

                      Today the missing data appeared in Suunto App. Weird.

                      G 1 Reply Last reply Reply Quote 1
                      • G Offline
                        Gunnar @timecode
                        last edited by Gunnar

                        @timecode Just for the records: mine is still missing. And today again the first hours are missing. But life is going on without that data displayed, enjoying wonderful weather in sunny Luxembourg. 🙂

                        timecodeT 1 Reply Last reply Reply Quote 1
                        • timecodeT Offline
                          timecode @Gunnar
                          last edited by

                          @Gunnar Yeah, there are bigger problems in life, certainly. Cheers to that 🙂 P.s. I am enjoying mostly rain and wind on Madeira 😄

                          1 Reply Last reply Reply Quote 1
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @timecode
                            last edited by

                            @timecode This happens to me occasionally and occurs if I move around a lot in bed or get up for the toilet. It usually but not always corrects.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                            timecodeT G 2 Replies Last reply Reply Quote 2
                            • rooldaaR Offline
                              rooldaa Silver Members
                              last edited by

                              I have this problem since September on and off. I’ve noticed that it happens only when I have more than one watch connected to the app.

                              My workaround is to reinstall the app. Then all the weird data will be fixed including previous nights (in case you have more than one).

                              Suunto Spartan Ultra, Suunto 7 Ti, Suunto Vertical Ti Solar

                              1 Reply Last reply Reply Quote 0
                              • timecodeT Offline
                                timecode @Brad_Olwin
                                last edited by

                                @Brad_Olwin exactly, it happened when I got up during the night for a few minutes. For me, it corrected itself after two days and didn’t happen since 🙂

                                1 Reply Last reply Reply Quote 0
                                • G Offline
                                  Gunnar @Brad_Olwin
                                  last edited by

                                  @Brad_Olwin I can confirm that. I was up for the toilet and the app is not showing the first hours of the sleep. It seems that the app is interpreting the sleep data differently than the watch?

                                  1 Reply Last reply Reply Quote 0
                                  • Sergei LadeishchikovS Offline
                                    Sergei Ladeishchikov Bronze Member
                                    last edited by

                                    I confirm, I have the same thing if I woke up and got up during sleep, or turned off the alarm on the clock and continued sleeping.

                                    1 Reply Last reply Reply Quote 0
                                    • timecodeT Offline
                                      timecode
                                      last edited by

                                      It happened again, but this time it still isn’t visible after two days. Something is off 🙂

                                      1 Reply Last reply Reply Quote 0
                                      • timecodeT Offline
                                        timecode @Stefano M64
                                        last edited by timecode

                                        @Stefano-M64 @runomatic Figured out, as a workaround, it’s enough to disable Bluetooth. No need to enable Airplane Mode. I created an automation via Shortcuts on iOS to turn it off an on automatically, and it worked 🙂

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